Marilize Zwarts

IT Operations Assistant at Porcupine Union
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Contact Information
us****@****om
(386) 825-5501
Location
Gauteng, South Africa, ZA

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Credentials

  • Business Analysis: Become a Business Analyst
    Udemy
    Apr, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Apr, 2021
    - Nov, 2024
  • ITIL 4 Foundation Level Certificate in IT Service Management
    PeopleCert
    Aug, 2019
    - Nov, 2024
  • Service Desk Analyst
    APMG International
    Jul, 2016
    - Nov, 2024

Experience

  • Porcupine Union
    • South Africa
    • Business Consulting and Services
    • 1 - 100 Employee
    • IT Operations Assistant
      • Nov 2020 - Present

      My responsibilities include to provide support to the IT Operational Manager and team, assist in managing the service desk application/environment. Frequently liaise with Manager in order to provide excellent customer service, participate and engage in customer meetings. Update, create and/or improve internal operational procedure documents. Store, file and retrieve corporate documents and reports as and when needed. My responsibilities include to provide support to the IT Operational Manager and team, assist in managing the service desk application/environment. Frequently liaise with Manager in order to provide excellent customer service, participate and engage in customer meetings. Update, create and/or improve internal operational procedure documents. Store, file and retrieve corporate documents and reports as and when needed.

  • King Price Insurance
    • South Africa
    • Insurance
    • 500 - 600 Employee
    • IT Operations Assistant
      • Jun 2020 - Nov 2020

      My responsibilities include to provide support to the IT Operational Manager and team, assist in managing the service desk application/environment. Frequently liaise with Manager in order to provide excellent customer service, participate and engage in customer meetings. Update, create and/or improve internal operational procedure documents. Store, file and retrieve corporate documents and reports as and when needed.

    • IT Service Desk Analyst
      • Mar 2016 - Jun 2020

      My responsibilities include to provide technical support to users, respond to incoming requests and resolve network, hardware and software issues.

  • Eduard De Lange Attorneys
    • Pretoria Area, South Africa
    • Legal Assistant
      • Feb 2015 - Jan 2016

      My responsibilities include transcribing and proofreading legal documents, filing, organising, scanning, copying and faxing legal documents, scheduling court depositions hearings and client meetings, organising solicitor schedules e.g. travel arrangements, meetings, processing invoices, speaking with clients over the phone and in person, filling documents with the court ahead of deadlines. My responsibilities include transcribing and proofreading legal documents, filing, organising, scanning, copying and faxing legal documents, scheduling court depositions hearings and client meetings, organising solicitor schedules e.g. travel arrangements, meetings, processing invoices, speaking with clients over the phone and in person, filling documents with the court ahead of deadlines.

  • One Law
    • Australia
    • Law Practice
    • 1 - 100 Employee
    • Admin Clerk
      • Jun 2014 - Dec 2014

      My responsibilities include capturing data to inhouse application, preparing and processing office documets. My responsibilities include capturing data to inhouse application, preparing and processing office documets.

  • Planet World Gardens Nursery
    • Pretoria Area, South Africa
    • Manager
      • Jul 2013 - May 2014

      My responsibilities include managing daily activities of the nursery, the preparation of plant medium and material, monitor and apply plant nutrition programs, management of pest control programs and irrigation cycles, compilation of weed control programs, determine and control product flow of outgoing and incoming materials, plan delivery schedules and distribution of products ready for transplanting, managing team and monitoring productivity, general reporting on progress with tasks and execution of projects, do aftercare evaluation and quality monitoring of material that have been transplanted. Show less

  • One Law
    • Australia
    • Law Practice
    • 1 - 100 Employee
    • Data Capturer
      • Sep 2011 - Jul 2013

      My responsibilities include to accurately capture information from hard copies to internal software system, scan documents into the internal system and prep filing of documents. My responsibilities include to accurately capture information from hard copies to internal software system, scan documents into the internal system and prep filing of documents.

  • Planet World Gardens Nursery
    • Pretoria Area, South Africa
    • Cashier Customer Service
      • Oct 2009 - Aug 2011

      My responsibilities include to assist customers in the in-store check-out process, ringing up sales, bagging items, collecting payment, giving appropriate change and arrange deliveries. My responsibilities include to assist customers in the in-store check-out process, ringing up sales, bagging items, collecting payment, giving appropriate change and arrange deliveries.

Community

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