Marilis Hernandez- Roman

Customer Consultant at PSS Pathfinders, Inc.
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Location
San Juan, Puerto Rico, PR

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Experience

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Customer Consultant
      • Aug 2022 - Present
    • Puerto Rico
    • Insurance
    • 1 - 100 Employee
    • Administrative Coordinator, COBRA Specialist & Individual Market
      • Aug 2016 - Oct 2022
    • United States
    • Legal Services
    • 1 - 100 Employee
    • Telephone Interviewer
      • Apr 2015 - Feb 2016

      Answer switchboard calls and channel service requesters, make economic qualification interview by computerized system, transfer files electronically, guidance on the services offered to customers by attorneys, general office work and customer referrals to relevant agencies. Answer switchboard calls and channel service requesters, make economic qualification interview by computerized system, transfer files electronically, guidance on the services offered to customers by attorneys, general office work and customer referrals to relevant agencies.

    • United States
    • Retail
    • 1 - 100 Employee
    • Assistant Manager
      • Sep 2007 - Jun 2014

      Staff supervision, cashier, customer service, sales, balancing of cash register and payroll, receive merchandise, cleaning and organizing store. Staff supervision, cashier, customer service, sales, balancing of cash register and payroll, receive merchandise, cleaning and organizing store.

    • Probation Officer - Intern
      • Sep 2008 - Dec 2008

      Referrals, reports to the Board of Parole and follow-up visits to clients. Referrals, reports to the Board of Parole and follow-up visits to clients.

Education

  • Universidad de Puerto Rico
    Bachelor’s Degree, Criminal Justice
    2005 - 2009

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