Experience

Belmont Hotel Manila

• Philippines
• Hospitality
• 100 - 200 Employee

• Housekeeping Manager

  • Apr 2023 - Present

• Assistant Housekeeping Manager/OIC Housekeeping Manager

  • Aug 2022 - Mar 2023



Somerset Millennium Makati

• Assistant Housekeeping Manager

  • Mar 2020 - Aug 2022



Citadines Salcedo Makati

• Housekeeping Supervisor

  • Mar 2014 - Mar 2020



The Address Hotels + Resorts

• Marketing and Communications Coordinator

  • Feb 2013 - Dec 2013

  • Keeps promotional materials ready by coordinating requirements with graphics department,stock inventory,placing orders and verifying receipt. • Assisting in reviewing flyers, newsletters, brochures that is needed to promote the property. • Monitors budget by recording all the expenses related to Sales and Marketing. • Compiling all the reviews and advertisements from magazine and submit to finance for the business review meeting. • Updating contracts and compiling all the agreements. • Organizing files, images in the system for easy reference • Arranging and organizing photo shoots • Inventory of corporate give away and raise the necessary purchase request if the stock is running out. • Assisting the Director of Marketing and Communications in doing administrative duties • Updates job knowledge by participating in educational opportunities; reading trade publications. • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Show less



The Address Downtown Dubai

• Human Resources Coordinator

  • Oct 2012 - Feb 2013

  In charge of employee engagement and administrative support to the entire Human Resources team.

• Housekeeping Coordinator

  • Mar 2010 - Oct 2012

  • In charge of administration and operational functions• Ensure that housekeeping office is well organized and clean• Scheduling and allocations of the staff duty roster on a weekly basis• In charge of housekeeping payroll including tracking of PH, vacation, sick leave ,lieu days etc• Monitoring of VIP guests and ensuring their preferences before and during their stay.• Record keeping• Budgeting and cost control• Store keeping• Ensuring smooth communication.• Trainings for the entire department.• Ensuring timely releasing of the rooms and discrepancies monitoring VIP arrivals and in house• On the spot checking of scheduled task.• Assistance for EHK, calendars, presentations, projects and inventories.• In charge of monitoring casual cleaning services payment.• In charge of ordering supplies both general items and non inventory items and follow ups, order is being done through FMC and EAM• Flower requisitions and monitoring of flower expenses• Monitoring of housekeeping contract and renewals.• Month end reports i.e. accruals, key card incentive programs, month end expenses report.• Reliever for housekeeping order takers in case of absences, vacations Show less



Fairmont Dubai

• Security Administrative Assistant

  • Dec 2009 - Mar 2010

  Administrative support to the Director of Security and the security team.

• Engineering Clerk

  • Mar 2007 - Dec 2009

  • Reports to Maintenance Manager• Managing all telephone calls both internal and external (suppliers, contractors etc.) during the shift• Keep the supervisors informed about the activities especially emergency calls and others• Daily operation and update of work orders in the Maximo system (work order tracking, equipment and etc.)• Update the files for the hotel and apartments• Preparing maintenance charges for apartments and offices• Regularly check the inventory of the part store and coordinate with the supervisors for the materials needed• Maintaining service report records by filing• Update over time, lieu days and leave for the staff• Arranging flight bookings for the departmental colleagues and updating their vacation leave• Relaying messages to supervisors regarding maintenance concerns both colleagues and guests• Giving work orders to the respective technicians• Monitoring departmental budget and doing payroll for our Department colleagues.• Updating and preparing department contracts and follow ups.• Administrative support to the Chief Engineer and yhe entire engineering team. Show less

• Room Attendant/Public Area Attendant

  • Dec 2005 - Mar 2007

  • Reporting to Supervisor• Ensures the cleanliness of the guestrooms and Public Areas• Maintaining the cleanliness of all public area wash rooms, lobby and restaurants• Checking and ensuring that all amenities are completely set up and replenishing it at the trolley and pantry in each and every end of the shift.• Ensuring that all materials and equipment used are cleaned after using• Reporting all the maintenance issues to engineering and housekeeping for follow ups• Ensuring that the guests are satisfied and comfortable during their stay.• Turning moments into memories to the guest and with colleagues as well• Engaging service and personalized service to the guest Show less



Hilton Dubai Jumeirah

• Dubai United Arab Emirates

• Room Attendant

  • Aug 2003 - Nov 2005

  • Reporting to Supervisor • Ensures the cleanliness of the guestrooms and Public Areas • Maintaining corridor and pantries are cleaned and set up before and after the shift • Ensuring that the guests are satisfied and comfortable during their stay. • Reporting all the maintenance issues to engineering and housekeeping for follow ups • Reporting to Supervisor • Ensures the cleanliness of the guestrooms and Public Areas • Maintaining corridor and pantries are cleaned and set up before and after the shift • Ensuring that the guests are satisfied and comfortable during their stay. • Reporting all the maintenance issues to engineering and housekeeping for follow ups



Olympia Courtyard Suites

• Makati Philippines

• Room/Linen Attendant/Order Taker

  • Jun 2002 - Jul 2003

  • Ensure guestroom cleanliness • Investigates complaints regarding housekeeping service and equipment and takes corrective action. • Obtain list of rooms to be cleaned immediately and list of prospective check-outs to prepare work assignments. • Obtain a list of VIPs and guest with special preference to discuss and inform during briefing. • Coordinates work activities among departments. • Inventories stock to ensure adequate supplies. • Evaluates records to forecast department requirements. • Makes recommendations to improve service and ensure more efficient operation. Show less



Olympia Courtyard Suites

• Makati Philippines

• Room/Linen Attendant/Order Taker

  • Mar 2001 - Jan 2002

  • Maintenance of the guestroom and public areas • Setting up all the materials and cleaning all the equipment after use • Other task assigned by the supervisor • Maintenance of the guestroom and public areas • Setting up all the materials and cleaning all the equipment after use • Other task assigned by the supervisor