Marika Lönnroth

Front Desk Receptionist at Keahotels
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Contact Information
us****@****om
(386) 825-5501
Location
Kópavogur, Capital Region, Iceland, IS

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Experience

    • Iceland
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Jan 2018 - Present

      Vast experience of both day- and night shifts. - Serving guests by greeting, welcoming, and informing them about the hotel amenities. - Checking in and out hotel guests at any time over the course of the day. - Taking care of settlement and various other customer service tasks. - Answering phone calls and e-mails in a professional manner. Providing efficient and accurate basic information and service to meet the clients' needs and inquiries in written and spoken words as well as actions. - Keeping a safe and clean reception area by complying with procedures, rules, and regulations. - Organizing and preparing items for larger groups for an efficient and swift check-in experience. - Thinking on my feet to solve various scenarios with quick witted solutions to make sure the guest experience is excellent. Show less

      • Oct 2016 - Jan 2018

      - Taking care of the stores debit and credit bills. - Making sure the wares that arrive and depart the warehouse have been accounted for. - Taking care of the cash settlement for each register. - Keeping a clean and organized work environment at all timesAdditionally, working as the store manager every other Sunday; managing staff and filling up the shelves, various cooler and freezers to meet the store's quality demands.

      • Jan 2014 - Oct 2016

  • Seoul Grace Community
    • Mapo-gu, Seoul, Korea
    • Graphic Designer
      • Feb 2013 - Apr 2013

      Volunteer position in Seoul, South Korea. Lasted two months. Volunteer position in Seoul, South Korea. Lasted two months.

  • KAR-FOTO
    • Porvoo, Finland
    • Shop Assistant
      • Jun 2012 - Sep 2012

      Summer position. Camera retail and photography development. Customer service at the desk and slight salesmanship. Summer position. Camera retail and photography development. Customer service at the desk and slight salesmanship.

  • KAR-FOTO
    • Porvoo, Finland
    • Shop Assistant
      • Jun 2011 - Aug 2011

      Summer position. Camera retail and photography development. Customer service at the desk and slight salesmanship. Summer position. Camera retail and photography development. Customer service at the desk and slight salesmanship.

  • KAR-FOTO
    • Porvoo, Finland
    • Shop Assistant
      • Dec 2010 - Feb 2011

      Trainee position from school. Camera retail and photography development. Customer service at the desk and slight salesmanship during the holiday rush. Trainee position from school. Camera retail and photography development. Customer service at the desk and slight salesmanship during the holiday rush.

Education

  • Inveon Kultur
    Artisian, Graphic Design
    2009 - 2012
  • Västra Nylands Folkhögskola
    Cultural Studies
    2012 - 2013

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