Experience

Retail Reply

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Consultant and Lead BA

  • Oct 2022 - Present



NTT DATA UK&I

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Project manager and Lead BA

  • Feb 2018 - Oct 2022

  Project: Implementation of a new Rewards Platform for a major UK Insurance Company and Maintenance •Managing end to end project activities from the definition of the scope to the Go Live and subsequent maintenance activities coordination •Engaging with multiple stakeholders to elicit and prioritise functional and non-functional requirements and translating them into IT solutions •Creating Plans and Identify interdependencies and Milestones for an efficient and agile cross-domain alignment and programme execution •Defining and design Test Cases for Testing and UAT sessions •Managing Bugs, Tasks and Change Requests Show less



Accenture Italia

• Italy
• IT Services and IT Consulting
• 700 & Above Employee

• Digital Transformation Consultant

  • May 2015 - Jan 2018

  Project: Re- design Agent Channel UX for a Major Italian Insurance Company (Bologna – Italy) • Providing support and coordination across different Functional Teams (Digital BA’s and Designers) and Business Owners • Looking after the activities of Requirements Gathering and Refinement from Ideation to Delivery including QA and Validation • Managing Senior Stakeholders and Product Owners to help maximise the value being delivered out of the Backlog • Introducing and sustaining a leaner Product Development and cadenced PDCA events (Google Sprint Design, Stand Up Meetings, Retrospectives and Demo Reviews) • Mapping as-is Processes and Recommending new Digitally-enabled workflows to enhance the UX and deliver more efficiency back to the business Project: Agent Channel Distribution Digital Road Map for a Major Italian Insurance Company (Verona – Italy) • Contributed consulting expertise in the definition of Digital Strategies to enhance the Client Market Positioning through the innovation of Distribution Channels • Supported the definition of Business Requirements and Redesigned Business Processes in order to boost Digitalisation in accordance to the Group Digital Transformation program Show less



CeTIF - Centro di Ricerca su Tecnologie, Innovazione e servizi Finanziari

• Italy
• Financial Services
• 1 - 100 Employee

• Research Analyst

  • Apr 2013 - Apr 2015

  Researching the latest trends and approaches in the Insurance and FS industry with a focus on IT initiatives, Digital Journeys and Multichannel Strategies Researching the latest trends and approaches in the Insurance and FS industry with a focus on IT initiatives, Digital Journeys and Multichannel Strategies



Gruppo Percassi

• Sales Assistant

  • Apr 2012 - Mar 2013



Banca Popolare di Sondrio

• Italy
• Banking
• 700 & Above Employee

• Stage

  • Aug 2009 - Nov 2009