Marijana Radulović

Claims Coordinator at Further Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • English Native or bilingual proficiency
  • Serbian Native or bilingual proficiency
  • Croatian Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Atención y Servicio al Cliente de Seguros
    Asociacion ICEA
    Jul, 2020
    - Nov, 2024

Experience

  • Further Group
    • Spain
    • Insurance
    • 1 - 100 Employee
    • Claims Coordinator
      • Aug 2019 - Present

      • Make decisions on claims coverage and prepare documentation for approvals.• Coordinate logistics and medical treatment arrangements with medical and non-medical providers.• Provide continue customer service support to insured members during the medical treatment.• Ensure all arrangements for treatment abroad and keep all parties up to date.• Coordinate payments with providers.• Provide information on claims and expenses for insurance companies.• Prepare comprehensive claims reports and summaries.

    • Product Specialist
      • Dec 2020 - Jul 2021

      - Gave support to Product Manager. Covered maternity leave at the same time as I kept my claims coordinator position. Duties included:• Assigning the correct product to a new claim.• Create new products, review, and modify (if necessary) existing ones.• Attend to clients on technical questions related to company’s products, eligibility, medical and group underwriting, etc .

  • Centro Medico Tres Cantos
    • Medical Secretary
      • May 2018 - Aug 2019

      • Scheduling appointments, billing patients, compiling and recording medical charts, reports, and correspondence. • Scheduling appointments, billing patients, compiling and recording medical charts, reports, and correspondence.

  • GRAN HOSTAL RESTAURANTE EL CHISCON SA
    • Restaurants
    • Receptionist
      • Sep 2014 - May 2018

      • Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. • Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.

Education

  • Universidad Nacional de Educación a Distancia - U.N.E.D.
    Curso de mediadores de seguros (grupo B)
    2019 - 2019
  • Srednja medicinska škola “Dr. Ruzica Rip”
    Formación profesional, Técnico en farmacia y parafarmacia
    2008 - 2012

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