Claims Team Leader

• Aug 2022 - Present

Claims Coordinator

• Aug 2019 - Aug 2022

• Make decisions on claims coverage and prepare documentation for approvals.• Coordinate logistics and medical treatment arrangements with medical and non-medical providers.• Provide continue customer service support to insured members during the medical treatment.• Ensure all arrangements for treatment abroad and keep all parties up to date.• Coordinate payments with providers.• Provide information on claims and expenses for insurance companies.• Prepare comprehensive claims reports and summaries. Show less

Product Specialist

• Dec 2020 - Jul 2021

- Gave support to Product Manager. Covered maternity leave at the same time as I kept my claims coordinator position. Duties included:• Assigning the correct product to a new claim.• Create new products, review, and modify (if necessary) existing ones.• Attend to clients on technical questions related to company’s products, eligibility, medical and group underwriting, etc .

Medical Secretary

• May 2018 - Aug 2019

• Scheduling appointments, billing patients, compiling and recording medical charts, reports, and correspondence. • Scheduling appointments, billing patients, compiling and recording medical charts, reports, and correspondence.

Receptionist

• Sep 2014 - May 2018

• Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. • Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.