Marija Dolo
Senior Marketplace Operations Specialist at Magaloop- Claim this Profile
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Croatian Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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Bosnian Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Photoshop & Lightroom for Photographers
UdemyJan, 2017- Nov, 2024
Experience
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Magaloop
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Germany
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Technology, Information and Internet
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1 - 100 Employee
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Senior Marketplace Operations Specialist
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Apr 2022 - Present
- Team Leader of Data Team
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Marketplace Operations Specialist
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Apr 2021 - Apr 2022
• Ownership of product data & inventory of the wholesaler• Preparing and sorting documents for product data entry to ensure product data quality by actively maintaining it and monitoring corresponding product data reports• Merging and uploading new product data into database software• Driving the resolvement of discrepancies in information and obtaining further for incomplete documents• Collaborating with a cross-functional team to unlock the value of current data • Identifying opportunities in order to unlock business value through improvements to the collected data • Participating in the discussions about the trade-off between cost and added value of changes to the data infrastructure Show less
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AUTO1 Group
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Germany
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Technology, Information and Internet
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700 & Above Employee
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Operations Manager
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Sep 2019 - Dec 2020
• As a part of the Core & Platform Business Team, my tasks were related to auction management and invoicing processes for the Auto1 European markets • Assuming back-office tasks related to order processing in After Sales • Collaborating international Operations and Sales teams across Europe in order to solve and process operational requests • Producing reporting related to internal processes • Supporting the growth of new projects through performing administrative and organizational tasks Show less
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Trust and Safety German Content Reviewer for YouTube at Google
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May 2017 - Dec 2017
• Responsible for reviewing content on the internet to make sure it adheres to the client’s policies and contribute to team effectiveness, leadership/management and administration • Processed and reviewed accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies • Performed content reviews under client supervision for International and Domestic cases following client processes and procedures • Complied with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to • Found workable solutions and processes within specific area of responsibility • Escalated issues to Operations Manager or client Point of Contact as appropriate • Demonstrated speed, agility, critical-thinking, and problem-solving skills in my work and an ability to ramp up quickly • Addressed most non-routine issues • Ensured all work is performed in accordance with SLAs and metrics Key Achievement: • Validate, investigate and respond to inquiries of an urgent or sensitive nature within established guidelines which included coordinating with client subject matter experts to respond to or support in the response to inquiries and/or escalations which may be generated by include but not limited to external third parties, Client or Accenture Show less
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Shutterstock
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United States
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Technology, Information and Internet
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700 & Above Employee
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Freelance Photographer
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Dec 2016 - May 2017
• Produced high-quality images for worldwide customers • Captured images taking all aspects into consideration, including outside lighting, shadows, and lens requirements • Edited and pre-edited images to ensure they are high quality and properly color corrected • Set up personal photography equipment and created the best environment for aesthetically pleasing shots • Received recognition from multiple local newspapers and magazines for outstanding work • Mastered photography over one year of consistent work Key Achievement: • Became experienced at all camera formats such as digital capture, black-and-white, print, films; got strong aesthetic sense and technical knowledge of multiple camera technologies; developed service skills such as critical thinking, analysis, and strong attention to details; referred new contributors and customers Show less
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English and Art Educational Youth Training Center
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Shenzhen, Guangdong, China
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Office Administrator
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Jan 2016 - Jul 2016
• First point of contact for clients and staff • Receiving clients, managing membership inquiries, providing general information and support, creating and maintaining database, assisting students • Managing mail and answering incoming calls in a professional manner • Coordinating and communicating social activities for the Office staff • Contributed to team effectiveness, leadership/management and administration, learned to find a way to resolve any problem and conclude any given task • Contributed to outstanding customer service, developed my organizing, planning and coordinating skills Key Achievement: • My biggest achievement was finding the balance between the western and eastern cultures, finding the common language and way, which proved possible, as it always does, through love, patience, working together and understanding Show less
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Boya Educational Group
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Shenzhen, Guangdong, China
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Marketing Executive
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Sep 2015 - Jan 2016
• Together with my team I designed marketing plan for the opening ceremony • Worked with challenging and demanding clients on a regular basis, and learnt how to establish communication with potential clients • Found unique ways to engage customers • Hosted the opening ceremony of the newly opened Educational Centre, presented the Centre and its goals through PowerPoint Presentation • Grew customer base by organising special (open air) Holiday activities for Halloween and Christmas Key Achievement: • My biggest achievement was implementing strategic marketing plans and achieving corporate objectives Show less
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Faculty of Humanities and Social Sciences, University of Mostar
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Mostar, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
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University Lecturer
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Sep 2013 - Feb 2014
Course: Semiotics of Literature • My obligations were: Assigning tasks to students, advising and assisting students on their seminar tasks • I also needed to organise presentations, track student attendance and performance • After all I needed to maintain student database Course: Semiotics of Literature • My obligations were: Assigning tasks to students, advising and assisting students on their seminar tasks • I also needed to organise presentations, track student attendance and performance • After all I needed to maintain student database
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Education
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2010 - 2013
Sveučilište u Mostaru - University of Mostar
Bachelor's degree, Croatian Language and Literature -
2013 - 2015
Sveučilište u Mostaru - University of Mostar
Master's degree, Croatian Language and Literature
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