Experience

Les Concierges Egypt

• Egypt
• Hospitality
• 1 - 100 Employee

• Lifestyle Supervisor

  • Jun 2022 - Present

  - Respond to complaints and resolve issues to the customer’s satisfaction.- Monitor team performance and give guidance when needed.- Help create promotional materials.

• Senior Lifestyle Manager

  • Feb 2020 - Jun 2022

  - Serve as the lead point of contact for all customer account management matters.- Provide excellent customer satisfaction and customer service.- Managing multiple accounts and provide ongoing reports.

• Lifestyle Manager

  • Oct 2017 - Feb 2020

  - Build and maintain strong, long-lasting client relationships.- Managing customer activities using CRM tools and software. - Prepare reports on account status.



BlueCloud Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager Intern

  • Aug 2016 - Aug 2016

  - Learn about the industry and how Blue Cloud provides competitive IT solutions for potential customers. - Responsible for demonstrating the features of a product to clients. - Assist customers in finding the suitable product they are looking for. - Learn about the industry and how Blue Cloud provides competitive IT solutions for potential customers. - Responsible for demonstrating the features of a product to clients. - Assist customers in finding the suitable product they are looking for.