Experience

The Health and Care Professions Council

• United Kingdom
• Public Safety
• 100 - 200 Employee

• Triage Officer

  • Jan 2023 - Present

  • Conducting thorough reviews and risk assessments of Fitness to Practise complaints against members of the 15 health and care professions regulated by the HCPC. Consistently meeting Key Performance Indicators (KPIs), I successfully triage an average of 48 cases per month. Demonstrating strong organizational skills, I confidently manage a substantial caseload, averaging 50 cases per team member. • Independently drafting and sending case correspondence to complainants, registrants, and relevant bodies. With attention to detail, I ensure timely and accurate communication throughout the process. • Preparing cases for frontloading (outsourcing) to partnering law firms. This entails creating comprehensive case summaries, compiling chronologies, and identifying relevant documents within 24 hours of allocation. • Providing Case Officers with essential background information and reasoning to support the drafting of interim order applications. • Undertaking various administrative duties, including handling phone calls and responding to general inquiries from registered members, complainants, and members of the public. • Actively participating in training to become my Case Team's 'Tone of Voice Champion.' In this capacity, I am responsible for reviewing and appropriately adapting external correspondence templates to enhance communication by considering the needs of service users. Ensuring that all outgoing messaging aligns with HCPC values is a key focus of this role. Show less



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Barclays Think Talent Programme in partnership with Weil Gotshal & Manges LLP

  • Jul 2022 - Jul 2022

  • Presented a concise and compelling 10-minute pitch to a panel of senior lawyers from Barclays' in-house legal team. Developed a client pitch from the perspective of a prospective law firm for a financial services company. Took the initiative to create a shared Google document, summarize group meeting ideas, and assign follow-up tasks during the preparation phase. During the presentation, effectively introduced and concluded the pitch, setting the tone and structure, and confidently addressed follow-up questions from the panel. • Conducted a comprehensive analysis of a restructuring case study and presented key findings to the lead Restructuring Professional Support Lawyer at Weil. Thoroughly familiarized myself with restructuring law, meticulously analyzed over 100 pages of company and legal documents, and delivered a detailed presentation using PowerPoint. Provided essential background information on the company and accurately identified the legal issues surrounding the implementation of a two-class scheme of arrangement with US chapter 15 and German jurisdiction recognition, while outlining viable solutions. • Gained invaluable insights into Legal Technology, Structured Finance and Banking, and ESG (Environmental, Social, and Governance) through participation in industry workshops. Show less



Debate Mate

• United Kingdom
• Professional Training and Coaching
• 100 - 200 Employee

• Debate Mate Limited Mentor

  • Apr 2022 - Jul 2022

  • Successfully facilitated the "Boardroom to Classroom" program for Deloitte Futures Month.I provided coaching to Deloitte employees, including five partners, on effective communication, constructive feedback, and teamwork skills. Independently briefing them for 30-minute preparation sessions prior to joint pitch presentation workshops with Debate Mate school students. This fostered a positive environment and facilitated meaningful interactions between Deloitte volunteers and students.• Demonstrated adaptability and achieved program objectives despite challenges.Received commendation from senior management for problem-solving skills and professional conduct during a virtual joint pitch presentation session involving two Deloitte partners and a participating school. Overcame technical challenges by finding a creative solution to the school's connection issues, ensuring successful completion of session objectives within strict time constraints. Show less

• Debate Mate Online Lead Mentor

  • Jun 2020 - Jul 2022

  • Conducted engaging weekly 60 to 90-minute debate classes for students aged 9 to 18 from diverse backgrounds.Taught essential debating skills that enhanced students' soft skills. Led two weekly classes and demonstrated proficiency in utilizing Zoom, Microsoft OS, and Microsoft Office programs.• Directed classes, achieved curriculum objectives, and managed administrative responsibilities, including report writing.As the lead mentor, I facilitated debate classes, ensuring the accomplishment of lesson outcomes and objectives within set time frames. Additionally, I handled administrative tasks such as writing comprehensive one-page term reports for each of the 20 students. This involved meticulous note-taking on individual students' progress throughout the term. Show less

• Debate Mate Schools Lead Mentor

  • Nov 2019 - Jul 2022

  • Conducted engaging one-hour weekly debate classes in over 12 primary and secondary schools located in areas with high child poverty rates.Taught fundamental debating skills to classes of up to 26 students, fostering their confidence, communication abilities, and creative and critical thinking. Successfully prepared students for two national competitions, consistently achieving rankings in the tenth percentile. Additionally, served as a judge for six national competitions, employing high levels of emotional intelligence to deliver constructive feedback to participants.• Managed internal and external communication, performed administrative tasks, and adhered to strict deadlines.As the lead mentor, facilitated effective communication with various stakeholders, including program directors, senior management, parents, teachers, and students. Assumed responsibility for overseeing the timely completion of administrative duties by co-mentors, reducing the overall workload. Show less

• DebateBox Mentor

  • Apr 2021 - Jul 2021

  • Conducted weekly two-hour debate sessions for 20 school students facing the risk of exclusion and involvement in gangs.Implemented a curriculum integrating debate and boxing classes, cultivating essential skills such as strategy, discipline, focus, and quick thinking. Remarkably achieved program objectives as students regained confidence in their academic abilities, evidenced by notable improvements in grades across the entire class.• Cultivated a collaborative working environment and promoted open communication.Navigated the challenges presented by students with severe behavioral issues, including physical and verbal outbursts. Proactively organized social gatherings for co-mentors to strengthen relationships and fostered a closer bond. This strengthened support among co-mentors during moments of motivational struggles. Show less



Government Legal Department

• United Kingdom
• Legal Services
• 700 & Above Employee

• Government Legal Profession Summer Scheme

  • Jul 2020 - Jul 2020

  • Engaged in collaborative work with solicitors from the Commercial Law Group at the Government Legal Department on intricate legal exercises. Tasks involved familiarizing myself with regulatory frameworks and policies, analyzing case studies, and delivering presentations. This placement enhanced my ability to navigate legislation and apply legal knowledge to practical scenarios. • Attained valuable insights into employment, commercial, competition, and international law through interactive workshops and presentations conducted by the Government Legal Department and Linklaters. Show less



The University of Law

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Oct 2019 - Jul 2020

  As a Student Ambassador at the University of Law, I had the privilege of representing the institution and engaging with prospective students. In this dynamic role, I actively promoted the university's programs and offerings during various internal and external events. I also had the opportunity to participate in panels, sharing insights and experiences to help prospective students make informed decisions. Additionally, I provided valuable support to the student recruitment team by assisting with administrative tasks.Key Responsibilities:• Acted as a university representative, promoting the institution to prospective students• Engaged in outreach activities during internal and external events• Shared personal experiences and insights as a panelist, aiding prospective students in their decision-making process• Provided administrative support to the student recruitment teamThrough my experience as a Student Ambassador, I enhanced my communication and presentation skills while developing a strong understanding of the university's programs and campus life. I was passionate about guiding and inspiring future students and dedicated to fostering a positive and informative environment for their educational journey. Show less

• Student Advisor at the Legal Advice Centre Triage

  • Oct 2019 - Nov 2019

  As a Student Advisor at the Legal Advice Centre Triage, I provided vital support to clients seeking legal guidance. My role encompassed preparing detailed case summaries for supervising solicitors, enabling efficient decision-making and further instructions. Additionally, I conducted client interviews with sensitivity and professionalism to accurately assess their needs and make appropriate referrals. Key Responsibilities:• Prepared over 35 case summaries in employment and family law for supervising solicitors• Conducted client interviews, demonstrating strong interpersonal communication skills• Ensured high levels of professional conduct while assisting clients who were often experiencing stress and emotional challengesThrough my experience as a Student Advisor, I developed effective communication and analysis abilities, successfully supporting clients during their legal journey. I am committed to providing exceptional service and contributing to the mission of delivering accessible and reliable legal advice. Show less



Legal Cheek

• United Kingdom
• Technology, Information and Internet
• 100 - 200 Employee

• Virtual Vacation Scheme

  • Jun 2020 - Jun 2020

  During the Legal Cheek Virtual Vacation Scheme, I had the opportunity to immerse myself in a comprehensive program designed to enhance my understanding of the legal industry and develop key skills for a successful legal career. Led by lawyers from prestigious firms, chambers, and in-house legal teams, the scheme offered a diverse range of workshops and presentations focused on practice area specialisms. Key Highlights: • Actively participated in interactive workshops and presentations led by esteemed legal professionals, enhancing my knowledge of current legal trends and fostering a strong commercial awareness. • Applied theoretical knowledge gained from the sessions through immersive case study exercises meticulously crafted by The University of Law, the esteemed partner of the scheme. These exercises provided hands-on experience in tackling legal scenarios and critical analysis. • Received valuable feedback and model answers for the case studies, enabling me to assess and refine my problem-solving skills. My involvement in this virtual scheme significantly enhanced my understanding of the legal industry and honed my employability skills. I will leverage these experiences and skills as I embark on a successful and fulfilling career in the field of law. Show less



European Court of Auditors

• Luxembourg
• Government Administration
• 700 & Above Employee

• Audit Intern

  • Jul 2017 - Jul 2017

  • Collaborated with colleagues in a multilingual office environment, utilizing English, French, and German language skills. • Demonstrated exceptional organizational skills to optimize administrative processes. Received commendation from senior management for implementing a digitalized file storage and retrieval system, leading to enhanced document organization and team efficiency. • Acquired valuable experience in performing diverse administrative tasks for senior management. Responsibilities included translating documents, such as the 2016 Annual Report press release statement, from French to English, as well as summarizing quantitative data from the 2016 financial year accounts for the Annual Report. Additionally, prepared over 100 comprehensive material dossiers and supply packages for audit missions to developing countries. Show less