Marietta mwangi
Waking night support worker at CAMPHILL COMMUNITY GLENCRAIG- Claim this Profile
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Bio
Credentials
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Level 3 Award in Leadership & Management (8600-11)
ILMMar, 2023- Nov, 2024 -
Microsoft Certified: Azure Data Fundamentals
MicrosoftJan, 2023- Nov, 2024 -
PRINCE2® Foundation
AXELOS Global Best PracticeMar, 2023- Nov, 2024 -
Microsoft Certified: Power BI Data Analyst Associate
MicrosoftMar, 2023- Nov, 2024
Experience
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CAMPHILL COMMUNITY GLENCRAIG
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United Kingdom
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Non-profit Organizations
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1 - 100 Employee
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Waking night support worker
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Aug 2019 - Present
Objectives/Achievements ● Assist the child or young person as directed by house coordinators and/or group leaders. ● Implement individual support plans, monitoring/reporting progress/concerns to management. ● Ensure robust and detailed communication between key stakeholders involved in young people's care. ● Follow all statutory policies and procedures as per external agencies such as RQIA and NISCC. Objectives/Achievements ● Assist the child or young person as directed by house coordinators and/or group leaders. ● Implement individual support plans, monitoring/reporting progress/concerns to management. ● Ensure robust and detailed communication between key stakeholders involved in young people's care. ● Follow all statutory policies and procedures as per external agencies such as RQIA and NISCC.
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Faulu Microfinance Bank
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Banking
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700 & Above Employee
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Operations finance officer_reconciliations
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Apr 2016 - May 2018
Objectives/Achievements● Successfully reconciling bank items from all the 57 bank branches in Kenya on a timely basis and closing all outstanding issues before the end of the month.● Accurately collated, researched, analysed, and created reports on Mobile money transfer transaction related matters for over 4 million transactions done using the platform.● Make process improvement recommendations based on data, and support the resolution of complex problems or transactions● Design and analyze complex reports, and participate in, and support the implementation of as assigned● Awarded the best employee of the Accounts reconciliation Department For considering excellent analytical, judgmental, quick decision making and great problem-solving skills.● Accurately raising journals and postings on a daily, weekly, and monthly basis.● Filing of all original source documents and all designated periodic reports. Show less
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Transaction processing officer
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Apr 2015 - Mar 2016
Objectives/Achievements● Conducting AML due diligence and risk assessing customer information based on behavior activity and other factors to mitigate risks within the organisation.● Reviewed accounts to regulatory standards within enhanced due diligence (EDD) guidelines for high-net-worth individuals at Faulu bank.● Examining KYC files to detect abnormal activities and assist in raising suspicious activity reports where necessary. ● Validated information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.● Effectively worked as part of a team to ensure the delivery of high standard results within the applicable Service Level Agreements of the organization.● Timely collaboration with other teams in the organization such as the technical team in reporting and documentation of system anomalies.● Handling confidential and sensitive data of 100,000 clients in raw form while ensuring compliance according to the GDPR regulations. Show less
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Tele sales oFFICER
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Feb 2013 - Mar 2015
Objectives/Achievements●Received an appreciation certificate while working as a telesales agent for excellent handling of customer queries and issues both on call and on email.● Worked a part of a team to ensure the delivery of a high standard of customer service ● with customers in a professional and friendly manner promoting and recommending new products from the organisation.● sales on assigned products such as fixed deposits whose target was KSH. 5,000,000 per quarter. I successfully managed to hit this target for the 2 years I held the position and surpassed it in the 1st quarter of 2014 by bringing in KSH. 8,000,000. Show less
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Education
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Belfast Metropolitan College
Data analytics -
Belfast Metropolitan College
ILM Level 3, Pass