Marie Pyne
Advocate at United States Pharmaceutical Group, L.L.C.- Claim this Profile
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Topline Score
Bio
Yvonne A Jones, CPS
I've known Marie for several years and have always been impressed by her authenticity, and her desire to solve problems and find the best solutions. Customer Service is an area that is most important to me because of the impact it has on the customer, as well as the business. Marie was always able to masterfully solve customer service issues that left customers feeling as if they were really valued and that they were important to the business. I am delighted to recommend Marie for any position for which she is suited, and especially her ability to deliver excellent customer service.
Bill West
Marie is a wonderful and energetic person and would be a great addition to any team. I have known her for several decades. She is honest, ethical, a hard worker and fun. Great combination.
Yvonne A Jones, CPS
I've known Marie for several years and have always been impressed by her authenticity, and her desire to solve problems and find the best solutions. Customer Service is an area that is most important to me because of the impact it has on the customer, as well as the business. Marie was always able to masterfully solve customer service issues that left customers feeling as if they were really valued and that they were important to the business. I am delighted to recommend Marie for any position for which she is suited, and especially her ability to deliver excellent customer service.
Bill West
Marie is a wonderful and energetic person and would be a great addition to any team. I have known her for several decades. She is honest, ethical, a hard worker and fun. Great combination.
Yvonne A Jones, CPS
I've known Marie for several years and have always been impressed by her authenticity, and her desire to solve problems and find the best solutions. Customer Service is an area that is most important to me because of the impact it has on the customer, as well as the business. Marie was always able to masterfully solve customer service issues that left customers feeling as if they were really valued and that they were important to the business. I am delighted to recommend Marie for any position for which she is suited, and especially her ability to deliver excellent customer service.
Bill West
Marie is a wonderful and energetic person and would be a great addition to any team. I have known her for several decades. She is honest, ethical, a hard worker and fun. Great combination.
Yvonne A Jones, CPS
I've known Marie for several years and have always been impressed by her authenticity, and her desire to solve problems and find the best solutions. Customer Service is an area that is most important to me because of the impact it has on the customer, as well as the business. Marie was always able to masterfully solve customer service issues that left customers feeling as if they were really valued and that they were important to the business. I am delighted to recommend Marie for any position for which she is suited, and especially her ability to deliver excellent customer service.
Bill West
Marie is a wonderful and energetic person and would be a great addition to any team. I have known her for several decades. She is honest, ethical, a hard worker and fun. Great combination.
Credentials
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Insurance Claims
State of FloridaJan, 2017- Oct, 2024 -
Insurance Agent (Health, Property, Casualty)
State of FloridaOct, 1992- Oct, 2024 -
Registered Medical Coder
Medical Management InstituteJan, 2017- Oct, 2024 -
Life Insurance License
State of Florida
Experience
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United States Pharmaceutical Group, L.L.C.
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United States
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Medical Practices
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1 - 100 Employee
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Advocate
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Sep 2020 - Present
Displays positive demeanor, technical accuracy and conformity to company policies. Ensure HIPAA regulations are maintained within the immediate environment. Responsible for concise and detailed notations as it pertains to member records. Handles outbound calls for purposes of validating information. Handles inbound calls by assisting members with a high level of accuracy and efficiency. Communicate with coworkers, management and customers in a courteous/professional… Show more Displays positive demeanor, technical accuracy and conformity to company policies. Ensure HIPAA regulations are maintained within the immediate environment. Responsible for concise and detailed notations as it pertains to member records. Handles outbound calls for purposes of validating information. Handles inbound calls by assisting members with a high level of accuracy and efficiency. Communicate with coworkers, management and customers in a courteous/professional manner. Conform with and abide by all regulations, policies, work procedures and instructions. Show less Displays positive demeanor, technical accuracy and conformity to company policies. Ensure HIPAA regulations are maintained within the immediate environment. Responsible for concise and detailed notations as it pertains to member records. Handles outbound calls for purposes of validating information. Handles inbound calls by assisting members with a high level of accuracy and efficiency. Communicate with coworkers, management and customers in a courteous/professional… Show more Displays positive demeanor, technical accuracy and conformity to company policies. Ensure HIPAA regulations are maintained within the immediate environment. Responsible for concise and detailed notations as it pertains to member records. Handles outbound calls for purposes of validating information. Handles inbound calls by assisting members with a high level of accuracy and efficiency. Communicate with coworkers, management and customers in a courteous/professional manner. Conform with and abide by all regulations, policies, work procedures and instructions. Show less
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Service Corporation International
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Individual and Family Services
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700 & Above Employee
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Family Service Counselor
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Feb 2018 - Mar 2020
Relationship builder. Responsibilities include making sales presentations, networking, getting referrals, and presenting group informational seminars. · Salesforce software computer systems for a sales environment · Customer Relationship Management · High level of integrity, dedication, and desire to succeed · Ability to work well as part of a team and independently · Creative, outgoing, and energetic · In-home sales Relationship builder. Responsibilities include making sales presentations, networking, getting referrals, and presenting group informational seminars. · Salesforce software computer systems for a sales environment · Customer Relationship Management · High level of integrity, dedication, and desire to succeed · Ability to work well as part of a team and independently · Creative, outgoing, and energetic · In-home sales
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Co-Owner Family Landscaping Business
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Sep 2007 - Jan 2020
• Performed marketing, contract negotiations, estimates, advertising, equipment research, maintenance scheduling and replacement. • Managed accounts payable, accounts receivable, reports, audits with workers compensation insurance and general liability insurance audits. • Scheduled employees and customer service; served the internal and external customer. • Performed marketing, contract negotiations, estimates, advertising, equipment research, maintenance scheduling and replacement. • Managed accounts payable, accounts receivable, reports, audits with workers compensation insurance and general liability insurance audits. • Scheduled employees and customer service; served the internal and external customer.
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St. Lucie Public Schools
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United States
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Education Administration Programs
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700 & Above Employee
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School Assessment
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Feb 2015 - Jun 2017
Implemented school-based testing programs, including the coordination of statewide and local assessments. Supported guidance services and provided student supervision. Microsoft Outlook, Word, Excel, Power Point, was used along with Skyward education software. • Coordinated all aspects of the School’s Test Administration Program for Local, State, and National tests. • Implemented the school’s computer-based testing plan to meet federal, state, and local requirements. • Assisted… Show more Implemented school-based testing programs, including the coordination of statewide and local assessments. Supported guidance services and provided student supervision. Microsoft Outlook, Word, Excel, Power Point, was used along with Skyward education software. • Coordinated all aspects of the School’s Test Administration Program for Local, State, and National tests. • Implemented the school’s computer-based testing plan to meet federal, state, and local requirements. • Assisted with training workshops on the organization of tests, test security, utilization of results and ethical requirements. • Collaborated with administration to develop the testing plan and schedule. • Maintained security of all tests, and keeps accurate testing records both current and historical consistent with state and district testing policies. • Prepared reports, maintained longitudinal student achievement data, and provided other information as necessary to assist school staff and others in the documentation of student learning gains. • Positive student-oriented attitude, administered exams, provided academic assistance. • Notified students of placement results, track distance learning exams. • Communicated effectively and professionally with a diverse student population. • Demonstrated sound professional judgment relative to individual students. • Accurately answered questions both in person and on the telephone. • Maintained strict accuracy and handled confidential reports. Show less Implemented school-based testing programs, including the coordination of statewide and local assessments. Supported guidance services and provided student supervision. Microsoft Outlook, Word, Excel, Power Point, was used along with Skyward education software. • Coordinated all aspects of the School’s Test Administration Program for Local, State, and National tests. • Implemented the school’s computer-based testing plan to meet federal, state, and local requirements. • Assisted… Show more Implemented school-based testing programs, including the coordination of statewide and local assessments. Supported guidance services and provided student supervision. Microsoft Outlook, Word, Excel, Power Point, was used along with Skyward education software. • Coordinated all aspects of the School’s Test Administration Program for Local, State, and National tests. • Implemented the school’s computer-based testing plan to meet federal, state, and local requirements. • Assisted with training workshops on the organization of tests, test security, utilization of results and ethical requirements. • Collaborated with administration to develop the testing plan and schedule. • Maintained security of all tests, and keeps accurate testing records both current and historical consistent with state and district testing policies. • Prepared reports, maintained longitudinal student achievement data, and provided other information as necessary to assist school staff and others in the documentation of student learning gains. • Positive student-oriented attitude, administered exams, provided academic assistance. • Notified students of placement results, track distance learning exams. • Communicated effectively and professionally with a diverse student population. • Demonstrated sound professional judgment relative to individual students. • Accurately answered questions both in person and on the telephone. • Maintained strict accuracy and handled confidential reports. Show less
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Indian River State College
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United States
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Higher Education
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700 & Above Employee
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Testing Assistant II
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Jun 2014 - Feb 2015
• Point of contact for virtual students, represented the college in a positive manner and provided superior customer service and encouraged students to reach their individual goal and achieve success. • Confirmed students' identifications were valid and appropriate for the exam they wished to take, prepared documents for proctors to follow directions for local, state and national examinations. • Scheduled and proctored examinations for Indian River State College Assessment Services… Show more • Point of contact for virtual students, represented the college in a positive manner and provided superior customer service and encouraged students to reach their individual goal and achieve success. • Confirmed students' identifications were valid and appropriate for the exam they wished to take, prepared documents for proctors to follow directions for local, state and national examinations. • Scheduled and proctored examinations for Indian River State College Assessment Services Department. • Related experience working with students with and adults in a school setting. • Experienced with computer programs Microsoft Office, Outlook, Word, Excel and Power Point. • Experienced with the Mariner student management system software used at Indian River State College. • Knowledge of the types and purposes of local, state and national assessments at Indian River State College and test security. • Related experience working with students with and adults in a school setting. • Maintained security of all tests, and kept accurate testing records both current and historical consistent with Indian River State College testing policies. • Implemented the school's computer-based testing plan to meet federal, state, and local assessment requirements. Show less • Point of contact for virtual students, represented the college in a positive manner and provided superior customer service and encouraged students to reach their individual goal and achieve success. • Confirmed students' identifications were valid and appropriate for the exam they wished to take, prepared documents for proctors to follow directions for local, state and national examinations. • Scheduled and proctored examinations for Indian River State College Assessment Services… Show more • Point of contact for virtual students, represented the college in a positive manner and provided superior customer service and encouraged students to reach their individual goal and achieve success. • Confirmed students' identifications were valid and appropriate for the exam they wished to take, prepared documents for proctors to follow directions for local, state and national examinations. • Scheduled and proctored examinations for Indian River State College Assessment Services Department. • Related experience working with students with and adults in a school setting. • Experienced with computer programs Microsoft Office, Outlook, Word, Excel and Power Point. • Experienced with the Mariner student management system software used at Indian River State College. • Knowledge of the types and purposes of local, state and national assessments at Indian River State College and test security. • Related experience working with students with and adults in a school setting. • Maintained security of all tests, and kept accurate testing records both current and historical consistent with Indian River State College testing policies. • Implemented the school's computer-based testing plan to meet federal, state, and local assessment requirements. Show less
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Intensive Reading Teacher at SLPS
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Sep 2013 - Oct 2013
• Designed remedial reading course for middle school students. • Employed technology and guided discovery techniques to encourage student learning. • Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability. • Designed remedial reading course for middle school students. • Employed technology and guided discovery techniques to encourage student learning. • Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.
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Rooms To Go Kids
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Office Manager for Rooms To Go Kids
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Mar 2007 - Sep 2013
I was hired as office staff and promoted to office manager. Used Microsoft Office, Word, Excel. Awards: Office of the Quarter for the Southeast Region, our store also won various sales awards • Supervised staff functions. • Monitored the performance of office staff, salespeople and porters. • Provided feedback and coaching to staff to improve performance. • Assisted in responding to customer calls and answering escalated calls when needed. • Ensured staff effectively… Show more I was hired as office staff and promoted to office manager. Used Microsoft Office, Word, Excel. Awards: Office of the Quarter for the Southeast Region, our store also won various sales awards • Supervised staff functions. • Monitored the performance of office staff, salespeople and porters. • Provided feedback and coaching to staff to improve performance. • Assisted in responding to customer calls and answering escalated calls when needed. • Ensured staff effectively communicated with external and internal clients. • Provided and recommended ongoing training and support to staff. • Ensured knowledge of policy, procedures and technology was maintained. • Manager on Duty, bank deposits, cash reconciliation, payroll, & scheduling. • Supervised office staff, salespersons and porters in a positive and effect manner. • Worked with corporate following policy changes, major retail sales preparations, inventory. • Audited sales orders daily for accuracy and deadlines. • Prepared daily, weekly, monthly, quarterly & annual reports. • Ensured that appropriate changes were made to resolve customers’ problems. • Kept record of customer interactions, transactions, recording details of inquiries, complaints and comments, and actions taken. Show less I was hired as office staff and promoted to office manager. Used Microsoft Office, Word, Excel. Awards: Office of the Quarter for the Southeast Region, our store also won various sales awards • Supervised staff functions. • Monitored the performance of office staff, salespeople and porters. • Provided feedback and coaching to staff to improve performance. • Assisted in responding to customer calls and answering escalated calls when needed. • Ensured staff effectively… Show more I was hired as office staff and promoted to office manager. Used Microsoft Office, Word, Excel. Awards: Office of the Quarter for the Southeast Region, our store also won various sales awards • Supervised staff functions. • Monitored the performance of office staff, salespeople and porters. • Provided feedback and coaching to staff to improve performance. • Assisted in responding to customer calls and answering escalated calls when needed. • Ensured staff effectively communicated with external and internal clients. • Provided and recommended ongoing training and support to staff. • Ensured knowledge of policy, procedures and technology was maintained. • Manager on Duty, bank deposits, cash reconciliation, payroll, & scheduling. • Supervised office staff, salespersons and porters in a positive and effect manner. • Worked with corporate following policy changes, major retail sales preparations, inventory. • Audited sales orders daily for accuracy and deadlines. • Prepared daily, weekly, monthly, quarterly & annual reports. • Ensured that appropriate changes were made to resolve customers’ problems. • Kept record of customer interactions, transactions, recording details of inquiries, complaints and comments, and actions taken. Show less
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Co-Owner St Lucie Lawn and Landscaping, Inc.
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Nov 1992 - Dec 2008
• Performed marketing, contract negotiations, estimates, hiring, background checks, advertising, equipment research, maintenance scheduling and replacement. • Managed accounts payable, accounts receivable, weekly payroll, 940, 941, UTC6, taxes, reports, audits with workers compensation insurance and general liability insurance audits. • Scheduled employees and customer service; served the internal and external customer. • Performed marketing, contract negotiations, estimates, hiring, background checks, advertising, equipment research, maintenance scheduling and replacement. • Managed accounts payable, accounts receivable, weekly payroll, 940, 941, UTC6, taxes, reports, audits with workers compensation insurance and general liability insurance audits. • Scheduled employees and customer service; served the internal and external customer.
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Licensed Insurance Agent Property, Casualty, Health and Life
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Oct 1992 - Oct 2006
• Managed agency operations including payroll, bookkeeping, sales and customer satisfaction. • Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Represented State Farm, Humana, Allstate and various Independent companies. • Managed agency operations including payroll, bookkeeping, sales and customer satisfaction. • Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. • Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Represented State Farm, Humana, Allstate and various Independent companies.
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Lawnwood Regional Medical Center
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United States
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Medical Practices
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1 - 100 Employee
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Unit Secretary at Lawnwood Regional Medical Center
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Oct 2002 - Oct 2004
• Aided patients and visitors in locating specific departments and services and kept them updated on status of procedures and referral appointments. • Managed patient records verifying that all forms paperwork lab work and referrals were properly documented. • Coordinated patient care with other departments specialist visits and lab orders and prepared discharge paperwork. • Assisted in coding, finalizing and auditing the patient charts after discharge. • Aided patients and visitors in locating specific departments and services and kept them updated on status of procedures and referral appointments. • Managed patient records verifying that all forms paperwork lab work and referrals were properly documented. • Coordinated patient care with other departments specialist visits and lab orders and prepared discharge paperwork. • Assisted in coding, finalizing and auditing the patient charts after discharge.
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Education
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Indian River State College
Bachelor's Degree, Business Organizational Management -
Suffolk County Community College
Associate of Arts and Sciences - AAS, Business Administration and Management, General -
2017 - 2017
Corporate and Community Training Institute
Licensed State of Florida All Lines Claims Adjuster, Accredited Claims Adjuster -
2017 - 2017
Eberls Claims Services
State Farm Auto Certification and State Farm Certification Policy Exam, Insurance Claims Adjuster -
2017 - 2017
Mile High Adjusters
Basic Scoping and Fundamentals of Xactimate 28, Insurance Property Software Xactimate -
2018 - 2018
Florida School of Insurance
Life Insurance License, Insurance -
2017 - 2017
Eberls Claim Service
State Farm Insurance Certification, Insurance Adjusting
Community
