Experience

New York Sports and Joints

• United States
• Medical Practices
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2017 - Present

  Responsible for all workers’ compensation request for treatment, surgery, C-4 forms, etc. Answering incoming calls and making outgoing calls as per patients’ and doctors’ request. Assisting attorneys with testimony and trial cases. Verifying insurance and radiology submissions for testing.Clerical duties when required. Maintaining full contact via email with attorneys, referring physicians and patients. Setting up testimony for doctors with attorney and court. Keep track of incoming checks daily. Making weekly excel sheets incoming money and preparing it for deposits. Show less

• Administrative Assistant

  • Jan 2017 - Jan 2018

  Responsible for all workers’ compensation request for treatment, surgery, C-4 forms, etc. Answering incoming calls and making outgoing calls as per patients’ and doctors’ request. Assisting attorneys with testimony and trial cases. Verifying insurance and radiology submissions for testing.Clerical duties when required. Maintaining full contact via email with attorneys, referring physicians and patients. Setting up testimony for doctors with attorney and court. Keep track of incoming checks daily. Making weekly excel sheets incoming money and preparing it for deposits. Show less



NEURO PAIN CARE, P.C

• United States
• Medical Practices

• Receptionist, clinical assistant

  • Dec 2009 - Present

  Responsible for greeting patients, scheduling appointments, checking patients in and out. Placing patients in exam rooms. Collecting co-pays, confirming patient's appointments and handling data entries. Verifying insurances (Medicare, commercials, workers compensations and no fault) referrals. Answering phones, following up on labs reports and MRI report via Carecore, AIM, Care to Care, RadMD and private insurance. Marketing for the practice and maintaining business relationship with other medical offices. Show less

• Receptionist, clinical assistant

  • Dec 2009 - Oct 2011

  Responsible for greeting patients, scheduling appointments, checking patients in and out. Placing patients in exam rooms. Collecting co-pays, confirming patient's appointments and handling data entries. Verifying insurances (Medicare, commercials, workers compensations and no fault) referrals. Answering phones, following up on labs reports and MRI report via Carecore, AIM, Care to Care, RadMD and private insurance. Marketing for the practice and maintaining business relationship with other medical offices. Show less



NewYork-Presbyterian Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Specialist

  • Jan 2018 - Oct 2021

  Responsible for scheduling appointments for gastroenteroloy/rheumatology and verifying patients’ insurances. Managing high call volume and properly directing triage and inbound calls calls I phone queues to improve call flow. Tracking referrals from other physicians. Rescheduling all appointments the were cancelled and following up with no show patients. Checking patients in and out, consisting verifying insurances on a day of appointments, ensuring active referrals on file for date of service and scheduling follow up appointments and/or procedures for patients. Assisting gastroenterology/rheumatology to gain trust in the absence of on site management by handling 500+ patients. Coordinating emergency cases in endoscopy suite with doctors and patients. Going over procedures and preparations with patients to ensure their understanding of what needs to be done on the day before their procedures. Representing the company with my excellent customer service skills in order to gain patients’ trust. Being recognize by patients and my doctors for my outstanding positivity, constructive relationships and great communication with patients and coworkers alike and receiving favorable feedback from patients. Show less

• Patient Access Specialist

  • Jan 2018 - Oct 2021



Nysportscare

• Administrated assistant

  • Oct 2011 - Dec 2016

  Responsible for all workers’ compensation request for treatment, surgery, C-4 forms, etc. Answering incoming calls and making outgoing calls as per patients’ and doctors’ request. Assisting attorneys with testimony and trial cases. Verifying insurance and radiology submissions for testing.Clerical duties when required. Maintaining full contact via email with attorneys, referring physicians and patients. Setting up testimony for doctors with attorney and court. Keep track of incoming checks daily. Making weekly excel sheets incoming money and preparing it for deposits. Show less