Experience

Geneva Graduate Institute

• Switzerland
• Higher Education
• 200 - 300 Employee

• IT Quality Manager

  • Feb 2016 - Present

  > IT and Logistics Continual Improvement Process Management> IT and Logistics Risk Management Process> IT Sustainable Development Representative> Coaching and development in Langage commun, a Scrum-oriented methodology to empower employees in modeling transverse processes > Data Protection Officer

• IT Project and Quality Manager

  • 2013 - 2016

  > Implementation Projects for eLearning and ITSM> Implementation of major ITSM processes to improve services quality and customer satisfaction> Communication and documentation



Geneva Graduate Institute

• Switzerland
• Higher Education
• 200 - 300 Employee

• IT Project and Quality Manager

  • 2008 - 2012

  > Change Management to support the merge between the two constitutive institutes of the current organisation > Collaborative tools implementation > OS Upgrade on 500 workstations and training for about 200 collaborators > Critical exploitation processes modelisation > Change Management to support the merge between the two constitutive institutes of the current organisation > Collaborative tools implementation > OS Upgrade on 500 workstations and training for about 200 collaborators > Critical exploitation processes modelisation



Graduate Institute for International Studies (HEI)

• Geneva Area, Switzerland

• IT Project Manager

  • 2003 - 2007

  > Administrative and Academic ERP implementation > Website coordination > OS Upgrade on 300 for 100 collaborators > Training in Project Management > Administrative and Academic ERP implementation > Website coordination > OS Upgrade on 300 for 100 collaborators > Training in Project Management



Graduate Institute for International Studies (HEI)

• Geneva Area, Switzerland

• IT Manager

  • 1997 - 2002

  > Specification and implementation of the Students Administrative and Academic Management System > Specification and implementation of the Finance and HR Management System > Specification and implementation of the Corporate Website revamping > OS Upgrade on end users' workstations > Team of three Management > Specification and implementation of the Students Administrative and Academic Management System > Specification and implementation of the Finance and HR Management System > Specification and implementation of the Corporate Website revamping > OS Upgrade on end users' workstations > Team of three Management



Graduate Institute for International Studies (HEI)

• Geneva Area, Switzerland

• IT Manager

  • 1985 - 1996

  > Ethernet LAN and WAN implementation and administration > VAX/VMS servers installation and administration > Accounting and Payroll system implementation > Development of the Students Administrative and Academic Management System > Management > Ethernet LAN and WAN implementation and administration > VAX/VMS servers installation and administration > Accounting and Payroll system implementation > Development of the Students Administrative and Academic Management System > Management



Sopra Steria

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Software Developer

  • 1982 - 1983



Citroën

• France
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Business Analyst and Controller

  • 1980 - 1981