Mariella Cassaretto Bustamante
Jefe de Centros de Experiencia y Retail at WOWPERÚ- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Peru, PE
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Experience
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WOW Perú
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Peru
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Telecommunications
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100 - 200 Employee
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Jefe de Centros de Experiencia y Retail
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Dec 2022 - Present
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Consultor
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Jun 2022 - Present
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Fortel Customer Experience & BPO
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Peru
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Outsourcing and Offshoring Consulting
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200 - 300 Employee
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GerenteCustomer Success
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Dec 2019 - Oct 2021
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Fortel Customer Experience & BPO
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Peru
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Outsourcing and Offshoring Consulting
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200 - 300 Employee
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Gerente de Experiencia Cliente
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Aug 2016 - Jan 2018
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Telefónica
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Spain
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Telecommunications
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700 & Above Employee
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Oct 2011 - Mar 2015
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Sep 2007 - Sep 2011
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Aug 2004 - Aug 2007
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BELLSOUTH TELECOMMUNICATIONS INC
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United States
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Telecommunications
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100 - 200 Employee
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Jefe de sucursal
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Oct 1999 - Jul 2004
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Education
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Universidad de Piura
Bachiller en Administración de Empresas -
Telefónica Móviles
Coordinador registrado, Certificación COPC -2000 VMO Standard release 2.4 -
Pontificia Universidad Católica del Perú
Instituto para la Calidad PMI - Gerencia de Proyectos y Calidad -
Bellsouth Perú
GPS Certificación en categoría Black Belt -
Universidad ESAN
Especialización para Ejecutivos, Administración y Organización -
Instituto de Administración de Empresas (ITAE)
Técnico en Relaciones Públicas
Community
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