Marielena Viera
Product Manager - Global Payments at Worldline Merchant Services- Claim this Profile
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Bio
Credentials
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Developing Your Emotional Intelligence
LinkedInApr, 2021- Oct, 2024
Experience
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Worldline Merchant Services
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Financial Services
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500 - 600 Employee
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Product Manager - Global Payments
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Jan 2022 - Present
Global payments targets all payment capabilities we can offer to our clients/merchants globally. My scope goes from designing new solutions for authentication or specific markets needs, implementing and opening up capabilities for specific regions or connections, and acquiring connections maintenance (compliance). The main responsibilities are related to build and maintain the product roadmap, ensure E2E delivery, collaborate with different stakeholders to improve merchant experience with our solutions, and provide guidelines and business requirements to delivery organization for technical implementation of our products. Currently I am driving several projects related to Geo Expansion, Authentication, Account Updater services, and several acquiring connections in different regions.
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Product Manager - Fraud Prevention
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May 2021 - Dec 2021
As product manager for fraud prevention solutions within digital commerce, I work closely with all different stakeholders and experts departments, to build and deliver valuable, scalable and intelligent solutions to our merchants E2E. My main achievement while in this position was the implementation of a FraudHub along with a new fraud prevention product, completing our offering for different business needs and risk levels. I acted as support for different stakeholders, including partners, to ensure we remain compliant, while enhancing our products, performance and processes to simplify things for our clients, and guarantee adding value.
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Worldline
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France
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Financial Services
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700 & Above Employee
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Business Delivery Lead
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Nov 2020 - Apr 2021
Managing and driving strategic initiatives for digital commerce. Promoting cross teams collaboration throughout implementation of better solutions for our customers. My main projects have been the successful implementation of PSD2 regulation via EMV 3DS protocol, Full Service solution for Brazil Market, Migration of customers to newer and enhanced acquiring connections. Managing and driving strategic initiatives for digital commerce. Promoting cross teams collaboration throughout implementation of better solutions for our customers. My main projects have been the successful implementation of PSD2 regulation via EMV 3DS protocol, Full Service solution for Brazil Market, Migration of customers to newer and enhanced acquiring connections.
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Worldline Merchant Services
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Financial Services
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500 - 600 Employee
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Senior Project Manager
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Nov 2019 - Oct 2020
Under the role of Business Delivery Lead, I’m driving and managing the implementation of 3DS Secure V2 and PSD2/SCA compliance support. Working globally in implementing a top valuable solution for our customers. Supporting all involved teams: product, technology, operations, sales, marketing. Is a huge challenge but fun trip!
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Project Manager
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Feb 2019 - Oct 2019
Under the role of Business Delivery Lead, I’m driving and managing the implementation of 3DS Secure V2 and PSD2/SCA compliance support. Working globally in implementing a top valuable solution for our customers. Supporting all involved teams: product, technology, operations, sales, marketing. Is a huge challenge but fun trip!
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tyntec
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Project Manager
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Apr 2016 - Oct 2018
Planning projects and initiatives aligned with company strategy, manage scope, resources, stakeholders and delivery of software development projects. Currently performing as a Product Owner, developing P2P SMS products for international market, as well as Process Manager defining and enhancing the way we work for operations and customer oriented processes. I’m goal oriented person, working closely with the team to deliver value and identifying improvements within our processes to achieve a better delivery and work environment. Using Agile software development methods (Scrum).
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EY
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Senior Consultant
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Nov 2012 - Mar 2016
Planning and development of technology projects for Banking and Insurance, IT transformation, Technology assistance and client advisory. Worked as a project leader (functional) for replacing Transactional ATM/POS Switch, implementing a payment processor and operator for Financial Institutions, designing, developing and implementing a new operating model for the customer (Bank). Advance knowledge in issuing and acquiring entities and its key concepts, and credit and debit card payments. Planning and development of technology projects for Banking and Insurance, IT transformation, Technology assistance and client advisory. Worked as a project leader (functional) for replacing Transactional ATM/POS Switch, implementing a payment processor and operator for Financial Institutions, designing, developing and implementing a new operating model for the customer (Bank). Advance knowledge in issuing and acquiring entities and its key concepts, and credit and debit card payments.
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Telefónica
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Spain
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Telecommunications
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700 & Above Employee
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Network Analyst
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Jul 2009 - Sep 2010
Problem Management. Analysis and incident management in the transport network - fiber optic segment and multiplexers. Problem Management. Analysis and incident management in the transport network - fiber optic segment and multiplexers.
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Banesco Banco Universal
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Venezuela
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Banking
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700 & Above Employee
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Internship
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Jul 2008 - Sep 2008
Updating the database of single points of failure of the transmission network and development of the Banesco distribution model for proper implementation in accordance to Cisco network type. Updating the database of single points of failure of the transmission network and development of the Banesco distribution model for proper implementation in accordance to Cisco network type.
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Education
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Universidad Católica Andrés Bello
Engineer's degree, Telecommunications Engineering -
Universidad del País Vasco/Euskal Herriko Unibertsitatea
Master's degree, Project Management -
Universidad del País Vasco/Euskal Herriko Unibertsitatea
Master's degree, Project Management