Marielena Viera

Product Manager - Global Payments at Worldline Merchant Services
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Contact Information
us****@****om
(386) 825-5501
Location
NL

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Credentials

  • Developing Your Emotional Intelligence
    LinkedIn
    Apr, 2021
    - Oct, 2024

Experience

    • Financial Services
    • 500 - 600 Employee
    • Product Manager - Global Payments
      • Jan 2022 - Present

      Global payments targets all payment capabilities we can offer to our clients/merchants globally. My scope goes from designing new solutions for authentication or specific markets needs, implementing and opening up capabilities for specific regions or connections, and acquiring connections maintenance (compliance). The main responsibilities are related to build and maintain the product roadmap, ensure E2E delivery, collaborate with different stakeholders to improve merchant experience with our solutions, and provide guidelines and business requirements to delivery organization for technical implementation of our products. Currently I am driving several projects related to Geo Expansion, Authentication, Account Updater services, and several acquiring connections in different regions.

    • Product Manager - Fraud Prevention
      • May 2021 - Dec 2021

      As product manager for fraud prevention solutions within digital commerce, I work closely with all different stakeholders and experts departments, to build and deliver valuable, scalable and intelligent solutions to our merchants E2E. My main achievement while in this position was the implementation of a FraudHub along with a new fraud prevention product, completing our offering for different business needs and risk levels. I acted as support for different stakeholders, including partners, to ensure we remain compliant, while enhancing our products, performance and processes to simplify things for our clients, and guarantee adding value.

    • France
    • Financial Services
    • 700 & Above Employee
    • Business Delivery Lead
      • Nov 2020 - Apr 2021

      Managing and driving strategic initiatives for digital commerce. Promoting cross teams collaboration throughout implementation of better solutions for our customers. My main projects have been the successful implementation of PSD2 regulation via EMV 3DS protocol, Full Service solution for Brazil Market, Migration of customers to newer and enhanced acquiring connections. Managing and driving strategic initiatives for digital commerce. Promoting cross teams collaboration throughout implementation of better solutions for our customers. My main projects have been the successful implementation of PSD2 regulation via EMV 3DS protocol, Full Service solution for Brazil Market, Migration of customers to newer and enhanced acquiring connections.

    • Financial Services
    • 500 - 600 Employee
    • Senior Project Manager
      • Nov 2019 - Oct 2020

      Under the role of Business Delivery Lead, I’m driving and managing the implementation of 3DS Secure V2 and PSD2/SCA compliance support. Working globally in implementing a top valuable solution for our customers. Supporting all involved teams: product, technology, operations, sales, marketing. Is a huge challenge but fun trip!

    • Project Manager
      • Feb 2019 - Oct 2019

      Under the role of Business Delivery Lead, I’m driving and managing the implementation of 3DS Secure V2 and PSD2/SCA compliance support. Working globally in implementing a top valuable solution for our customers. Supporting all involved teams: product, technology, operations, sales, marketing. Is a huge challenge but fun trip!

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Project Manager
      • Apr 2016 - Oct 2018

      Planning projects and initiatives aligned with company strategy, manage scope, resources, stakeholders and delivery of software development projects. Currently performing as a Product Owner, developing P2P SMS products for international market, as well as Process Manager defining and enhancing the way we work for operations and customer oriented processes. I’m goal oriented person, working closely with the team to deliver value and identifying improvements within our processes to achieve a better delivery and work environment. Using Agile software development methods (Scrum).

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • Nov 2012 - Mar 2016

      Planning and development of technology projects for Banking and Insurance, IT transformation, Technology assistance and client advisory. Worked as a project leader (functional) for replacing Transactional ATM/POS Switch, implementing a payment processor and operator for Financial Institutions, designing, developing and implementing a new operating model for the customer (Bank). Advance knowledge in issuing and acquiring entities and its key concepts, and credit and debit card payments. Planning and development of technology projects for Banking and Insurance, IT transformation, Technology assistance and client advisory. Worked as a project leader (functional) for replacing Transactional ATM/POS Switch, implementing a payment processor and operator for Financial Institutions, designing, developing and implementing a new operating model for the customer (Bank). Advance knowledge in issuing and acquiring entities and its key concepts, and credit and debit card payments.

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Network Analyst
      • Jul 2009 - Sep 2010

      Problem Management. Analysis and incident management in the transport network - fiber optic segment and multiplexers. Problem Management. Analysis and incident management in the transport network - fiber optic segment and multiplexers.

    • Venezuela
    • Banking
    • 700 & Above Employee
    • Internship
      • Jul 2008 - Sep 2008

      Updating the database of single points of failure of the transmission network and development of the Banesco distribution model for proper implementation in accordance to Cisco network type. Updating the database of single points of failure of the transmission network and development of the Banesco distribution model for proper implementation in accordance to Cisco network type.

Education

  • Universidad Católica Andrés Bello
    Engineer's degree, Telecommunications Engineering
    2003 - 2009
  • Universidad del País Vasco/Euskal Herriko Unibertsitatea
    Master's degree, Project Management
    2011 - 2012
  • Universidad del País Vasco/Euskal Herriko Unibertsitatea
    Master's degree, Project Management
    2011 - 2012

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