MARIELENA LOZANO
Translator at Law Offices of Manuel Solis- Claim this Profile
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Topline Score
Bio
Credentials
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2022 CMS Call Center Monitoring Program
LanguageLine SolutionsFeb, 2022- Nov, 2024 -
Annual Compliance Training
LanguageLine SolutionsAug, 2021- Nov, 2024 -
Medical Specialized Interpreter Training
LanguageLine SolutionsJul, 2021- Nov, 2024 -
2021 CMS Call Center Monitoring Program
LanguageLine SolutionsJan, 2021- Nov, 2024 -
LanguageLine Solutions LINC DEI System Training
LanguageLine SolutionsJan, 2021- Nov, 2024
Experience
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Law Offices of Manuel Solis
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United States
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Legal Services
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1 - 100 Employee
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Translator
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Aug 2022 - Present
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Language Services Associates
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United States
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Translation and Localization
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500 - 600 Employee
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Spanish Interpreter
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Aug 2022 - Present
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LanguageLine Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Medical interpreter
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Aug 2021 - Aug 2022
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Interpreter
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Aug 2020 - Aug 2021
The Spanish Video-Telephone- Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
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English Language Teacher
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Aug 2021 - Aug 2022
Deliver high-quality, English language instruction in group classes. Excellent group management, Language proficiency, and good accent, management of technological and educational resources, diverse methodologies for teaching the language, good tone of voice, Excellent communication skills. Deliver high-quality, English language instruction in group classes. Excellent group management, Language proficiency, and good accent, management of technological and educational resources, diverse methodologies for teaching the language, good tone of voice, Excellent communication skills.
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English Language Teacher
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Sep 2018 - Feb 2019
Deliver high-quality, English language instruction in group and private classes. Excellent group management, Language proficiency, and good accent, management of technological and educational resources, diverse methodologies for teaching the language, good tone of voice, Excellent communication skills Deliver high-quality, English language instruction in group and private classes. Excellent group management, Language proficiency, and good accent, management of technological and educational resources, diverse methodologies for teaching the language, good tone of voice, Excellent communication skills
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FedEx
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United States
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Freight and Package Transportation
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700 & Above Employee
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Customer Services Specialist
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Aug 2017 - Apr 2018
Answering calls about: tracking shipments, inquiries to the central hub, ordering materials, scheduling pickups, filing claims, delivery alerts, finding billing solutions, redirecting deliveries, requesting a signature, holding shipments, requesting vacation holds, door tags, and returns. Answering calls about: tracking shipments, inquiries to the central hub, ordering materials, scheduling pickups, filing claims, delivery alerts, finding billing solutions, redirecting deliveries, requesting a signature, holding shipments, requesting vacation holds, door tags, and returns.
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Stream (Stream Energy)
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United States
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Utilities
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400 - 500 Employee
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Customer Services Specialist
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Jun 2015 - Jan 2016
Answering calls from English speakers from the TX, the calls were regarding questions about electricity bills, pledges, new enrollments, help with the website, payment plans, adjustments, and collections. Answering calls from English speakers from the TX, the calls were regarding questions about electricity bills, pledges, new enrollments, help with the website, payment plans, adjustments, and collections.
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Education
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Universidad Autónoma de Chihuahua
Licenciatura, Lengua y literatura inglesa