Mariel Pagella

Head of Leisure at ALCHEMY DMC Argentina
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Contact Information
us****@****om
(386) 825-5501
Location
Argentina, AR
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Portugués Limited working proficiency
  • Francés Elementary proficiency

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Experience

    • Argentina
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Head of Leisure
      • Aug 2019 - Present

      Provide complex travel consultation with demonstrated knowledge of domestic travel, for high-profile leisure clients.Responsible to maintain the best client's relation by communicating/dealing with them in a convincing way.Contributed to managing key accounts and ensuring they had top service to continue loyalty resulting in increased referral sources.Work closely with the team to produce excellent results for the company and individual team members. Organize and supervise all FIT enquiries. Visit destinations, hotels and restaurants to get firsthand experience so that they can make recommendations to clients or colleagues. Show less

    • Leisure Travel Consultant
      • Jun 2014 - Present

      Provide complex travel consultation with demonstrated knowledge of domestic travel.Arrange travel for vacation customers. Determine customers' needs and preferences, such as schedules and costs.Calculate total travel costs. Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions.Maintain regular communication with the client prior to departure to provide updated travel information.

  • Altamarca
    • Martinez, Buenos Aires
    • Auxiliar administrativo
      • Sep 2013 - Nov 2013

      General administrative tasks and support to the purchasing area. General administrative tasks and support to the purchasing area.

    • Argentina
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Customer Service Agent
      • May 2010 - Jan 2013

      Telemarketer / Customer Service for Praxair and Edesur companies. Back office. Telemarketer / Customer Service for Praxair and Edesur companies. Back office.

Education

  • Ott College
    Tecnicatura, Turismo, ocio y naturaleza
    2011 - 2014
  • Colegio Mallinckrodt
    Bachillerato, Ciencias sociales
    2000 - 2008

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