Experience

Trimetys Hotels

• Mauritius
• Hospitality
• 1 - 100 Employee

• Head of Wellness and Spa

  • Mar 2023 - Present



Rogers Hospitality

• Mauritius
• Hospitality
• 200 - 300 Employee

• Spa Trainer- Wellness and Spa

  • Jun 2013 - Feb 2023

  Set up the Spa Training Academy , by designing the courses, recruiting students via advertising and marketing of the academy via social media, by working closely with the Communications department, and dispensing the training courses as per schedule. Manages operational costs through a wastage management process. Developed Spa Treatment Protocols for implementation in all group spas. Ensure target of Customer Satisfaction Index is met. Trained/ Coached senior therapists, therapists and receptionists round the year with developmental, motivational and recognition programs thus reducing staff attrition. Assists Spa Managers in identifying training needs for their respective staff. Show less



Cinq Mondes

• France
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Responsable de Formation

  • Jul 2007 - Jun 2013

  Conducted the Train the Trainer program and ensured that the process operated effectively. Performed training in foreign countries Hotel Spas using the brand, namely in Seychelles, Gabon and Egypt. Accompanied trainees in theirs internships. Participated in developing and implementing various training programs to meet identified needs, ensuring guest service quality and profit enhancement (through sales of branded products). Maintained standard hotel training equipment and training manual. Show less



SUBLIMO COIFFURE

• Mauritius

• Business Owner

  • Jan 2005 - May 2007

  Managed planning, set up packages, fully dedicated to day-to-day running of the salon, while performing hairdressing and beauty activities. Managed planning, set up packages, fully dedicated to day-to-day running of the salon, while performing hairdressing and beauty activities.



SACHA COIFFURE

• France
• Consumer Services
• 1 - 100 Employee

• Hairdresser

  • Mar 2003 - Jan 2005



DINAROBIN GOLF AND SPA

• Mauritius

• Restaurant reservation officer and hostess

  • Oct 2001 - Feb 2003