Experience

Hospice Waikato

• New Zealand
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing & Fundraising Administrator

  • Dec 2017 - Present

  I am responsible for the efficient management of the Hospice Waikato donor database including processing all donations into Raiser’s Edge as well as ensuring the maintenance and growth of the database and providing general administrative support to the Marketing and Fundraising team. I have introduced new software and plug-ins to enhance the donor experience online, data entry efficiency and accuracy and reporting. As a result, this has eliminated the cost of third party contractors. I am involved in an array of events ranging from fun runs to fashion shows, to family Christmas parties and gala dinners. The Hospice Waikato, Montana Food and Events Bucket List Banquet is the showstopper of the year, raising over $390,000.00 and reaching a highly influential audience of 900 people throughout the Waikato.



Torpedo7 Group Ltd

• New Zealand
• Retail
• 100 - 200 Employee

• Sponsorship and Events Coordinator

  • Nov 2016 - May 2017

  As the face of Torpedo7, the Sponsorship and Events Coordinator is responsible to managing social media platforms, developing social strategies, managing 70+ athletes and coordinating alongside event sponsorship to ensure effective representation of the Torpedo7 brand. I assisted the marketing team, developing marketing collateral and signing off online branding, mailers, and EDM communications, and managed the Torpedo7 community platform, publishing digital content including blogs, help & advice and video production. I developed and managed promotional activities off-site at major events such as Crankworx Rotorua, New Zealand’s largest mountain biking event and Field Days New Zealand, generating $50k+ in sales, increasing brand awareness and customer acquisition.



Torpedo7 Group Ltd

• New Zealand
• Retail
• 100 - 200 Employee

• Web Content Manager

  • Dec 2015 - 2016

  Overseeing a team of five, the Descriptions Team produced content to enhance saleability of products by working collaboratively with purchasing, customer services, inwards goods and marketing teams. A workflow database was implemented to streamline the process of getting product onto the website, increasing productivity, and accuracy between departments. It also reduced the loss of sales due to high product levels in an unsalable location.I worked with the E-commerce Manager to improve customer navigation on Torpedo7.co.nz and ensuring SEO details were on trend and engaging.

• Web Content Editor - Snow, Outdoor, Moto & Watersports

  • Aug 2013 - Dec 2015

  As a Web Content Editor for Snow, Outdoor, Moto and Water Sports categories, I was responsible for researching new products, sourcing imagery, gathering information and specifications to write suitable descriptions for the website.

• Customer Service Representative

  • Feb 2012 - Aug 2013

  This role required exceptional customer service and knowledge in all sporting categories, giving customers the confidence to purchase products. I was responsible for processing new orders on the website, product inquiries, recording accurate notes, and resolving warranties and customer disputes.