Experience

Axiall, a Westlake Company

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Customer Service Representative III

  • 2016 - Present

  Establishes and processes customer orders from receipt to delivery and inputs data in SAP.Communicates with several plants and sales personnel on product availability and shipment dates.Communicates daily by telephone and/or email with customers regarding placing orders and supplying information relative to their orders. Establishes and processes customer orders from receipt to delivery and inputs data in SAP.Communicates with several plants and sales personnel on product availability and shipment dates.Communicates daily by telephone and/or email with customers regarding placing orders and supplying information relative to their orders.



Axiall Corporation

• Customer Service Representative III

  • 2013 - 2016

  Handled several strategic accounts within the Chlor-Alkali group, communicated with the various plants and sales personnel on product availability and shipments, worked to resolve any deduction or invoice issues. Handled several strategic accounts within the Chlor-Alkali group, communicated with the various plants and sales personnel on product availability and shipments, worked to resolve any deduction or invoice issues.



PPG

• United States
• Paint, Coating, and Adhesive Manufacturing
• 700 & Above Employee

• Customer Service

  • May 1978 - Jan 2013

  Worked several positions at PPG, beginning as a secretary to the Corporate Director of Information Systems and then transitioning to the Chemical Chlor-Alkali & Derivatives group as a Senior Order Coordinator. Became a customer service rep in 1999 and continued to progress to higher levels of responsibilities within this field. Worked several positions at PPG, beginning as a secretary to the Corporate Director of Information Systems and then transitioning to the Chemical Chlor-Alkali & Derivatives group as a Senior Order Coordinator. Became a customer service rep in 1999 and continued to progress to higher levels of responsibilities within this field.