Human-Centered Design Project Manager

• Jul 2023 - Present

JV Field Hockey Coach | Assistant Varsity Coach

• Sep 2018 - Present

Assitant Varsity Lacrosse Coach

• Feb 2011 - Present

JV Lacrosse Coach

• Feb 2019 - Present

Associate Design Team Manager and Product Owner

• Jul 2021 - Jul 2023

- Collaborate with clients to develop and align digital strategy and product roadmap with their business goals and objectives and translate them into a compelling user experience- Acted as an advocate for the user and championed for UX.- Facilitate understanding of user experience (UX) and human-centered design (HCD) methodologies to senior executives, product managers, and developers.- Lead cross-functional teams in design workshops, product backlog management, and related planning sessions using human-centered and design thinking methodologies.- Implement agile management processes by leading ceremonies such as sprint planning, backlog grooming, and release planning.- Implement continuous design and developed improvement processes by conducting usability tests, interviews, and site analytics.- Mapped user journeys across their entire product experience.- Used design thinking methods to iterate on concepts that could be tested and validated with users.-Presented findings and communicated ideas to cross-functional teams and stakeholders.- Worked with cross-functional teams to create digital products.-Promote an environment that supports diversity.-Encourage upskilling and exploration/use of the latest technologies.-Used design tools such as Adobe Creative Cloud, Figma Optimal and Hotjar. Show less

Visual Designer/UX Strategist

• Apr 2019 - Jul 2023

- Designed and executed UX solutions for a variety of applications and websites.- Facilitated daily scrum, PI planning, sprint planning, and retrospective meeting- Enabled collaborative processes and remove impediments for the team- Discovered, managed, and clarified business needs and review/produce specifications- Facilitated design thinking activities and workshops- Conducted quantitative and qualitative research, including user interviews, usability testing, and other various methodologies.-Defined and planned the execution and evolution of UX strategies.-Presented findings and communicated ideas to cross-functional teams and stakeholders.- Presented findings and ideas to various audiences through curated narratives- Developed user flows and presentation of proof of concepts of new technology solutions- Designed user-centered interaction models, sketches, wireframes, and screen mockups- Collaborated with developers in aligning visual designs with Drupal 9 functionality - Spearhead the development and implementation of design systems, including the use of the United States Web Design System (USWDS) to ensure consistency, an integrated brand perception, and optimal user experience across all digital products and platforms.- Participated in QA and 508 validations- Mentored team members to grow skills and depth of project subject matter expertise- Assisted in the team’s CMMI and ISO-9001 audit; received a best practice distinction for process- Used design tools such as Adobe Creative Cloud, Sketch, and Figma Optimal. Show less

Freelance Designer

• 2013 - Aug 2020

- Designed and developed custom websites and blogs using CMS platforms such as WordPress and Webflow. - Created responsive email campaign templates using Mailchimp, Constant Contact, and other email marketing services. - Developed cohesive social media campaign assets, including graphics, animations, and videos, to promote events and products on various platforms. - Produced marketing collateral for print and web use, including invitations, brochures, flyers, and business cards, to support promotional campaigns for small businesses, fine artists, and organizations. - Implemented branding and identity systems, including logo design, color palettes, typography, and style guides, for a range of clients across different industries. - Redesigned newsletters, reports, and fact sheets to present numerical data in a visually compelling and easily digestible format, resulting in improved engagement and retention among target audiences. - Used design tools such as Adobe Creative Cloud Show less

Senior Visual Designer (Temp-to-Perm)

• Mar 2018 - Apr 2019

Every School Healthy Graphic Designer | January 2020 – Present - Designed the campaign mark, branding, and website for America's Promise Alliance Every School Healthy Digital Campaign - Created multiple iterations of mockups and visual designs to refine and validate design concepts. - Collaborated with the development team to establish a framework, guide, and grids for future campaign websites. - Used design tools such as Adobe Creative Cloud and Sketch to create pixel-perfect mockups and UI designs. AAFMAA User Experience Designer | May 2019 - December 2019 - Conducted research on member behavior to evaluate and provide design recommendations to improve current user journeys for ease of use and mobile-specific interactions. - Produced high-fidelity mockups and interactive prototypes for web and mobile applications. - Used design tools such as Sketch. Navy Federal Credit Union UI/UX Designer | August 2018 - May 2019 - Produced initial project concepts, sketches, mockups, user flows, and illustrations in close collaboration with design and development team. - Designed and implemented engaging page layouts, component designs, and icons for www.navyfederal.org, a website with millions of monthly visitors. - Used design tools such as Adobe XD Show less

Senior Consultant, UI/UX Visual Designer

• Jan 2016 - Feb 2018

- Conceptualized digital strategies in collaboration with market experts, including defining requirements and working through agile sprint cycles.- Designed landing pages and messaging specific to the market's purpose and audience needs within a CMS framework.- Evaluated and proposed new processes and resources to increase output and decrease production time.- Designed and implemented layouts, component designs, and user journeys for the corporate site redesign.- Coordinated with stakeholders to design wireframes for screens on various platforms, and made continual improvements based on user behavior and analytics.- Developed training documents and led in-person and online training of authors new to the system to ensure a basic understanding of (Adobe Experience Manager) AEM- Worked with integrated marketers to reduce task completion time by implementing drag-and-drop responsive email templates using Eloqua.- Collaborated with the social media team to create and curate graphics to better tell our corporate story and developed assets for cohesive brand expression.- Refreshed Booz Allen's Instagram content strategy and image curation to focus on "People, Purpose, & Passion" and increase engagement.- Created branding for multiple STEM-related initiatives, including SG4SG (Stem Girls 4 Social Good) and STEM Leadership Academy for Girls, a program with Girls Inc of the Washington DC Metro Area.SKILLS:- Strong skills in digital strategy, web design, user experience design, and branding.- Experienced with CMS frameworks, wireframing, user experience research, and analytics.- Used design tools Adobe Creative Suite and Eloqua for email marketing. Show less

Consultant, Web Designer

• Oct 2014 - Dec 2015

- Created and implemented visually stunning home page “story” layouts and graphics for the corporate site redesign.- Produced detailed wireframes, site architecture, and layouts to align with the brand strategy for the corporate site and microsites for market teams.- Edited and modified templates within the CMS framework using HTML/CSS.- Designed and developed responsive email templates for various marketing teams using Eloqua.- Worked closely with the social media team to create attention-grabbing graphics and animations for the corporate blog and other platforms.- Conducted cross-browser, cross-platform, and cross-device testing to ensure UI application consistency.SKILLS:- Proficient in Adobe Creative Suite and HTML/CSS.- Strong ability to collaborate with cross-functional teams and stakeholders.- Detail-oriented with a commitment to producing high-quality work on time and within budget. Show less

Interactive Designer

• Jul 2014 - Sep 2014

The company specializes in mobile applications, enterprise software, web, and gamification. - Created detailed wireframes, high-fidelity mockups, and prototypes to visually communicate designs and user interactions for products and services. - Designed internal graphics including UI, web, app, and mobile game interfaces to meet business and user needs. - Collaborated with development teams to ensure designs were effectively implemented. - Completed a 6-week online course with DesignLab, a mentor-driven platform for learning UX, UI, and other design skills to create stunning web and mobile products. Show less

Graphic Design Intern

• 2014 - 2014

Gained experience in developing new concepts and collateral within various brand standards such as Chick-fil-A and De Raedt Realty. Gained experience in developing new concepts and collateral within various brand standards such as Chick-fil-A and De Raedt Realty.

Senior Designer

• 2012 - 2014

During my enrollment in the Communication Design program, I gained professional experience through NOVA Studio, an internship program that provides students with the opportunity to work with internal and external non-profit clients. In this role, I successfully developed various print collateral pieces from ideation to execution for clients including the Mary Louise Amphitheater, National Museum of American History, Tyler Gallery, and Northern Virginia Streetcar Coalition. During my enrollment in the Communication Design program, I gained professional experience through NOVA Studio, an internship program that provides students with the opportunity to work with internal and external non-profit clients. In this role, I successfully developed various print collateral pieces from ideation to execution for clients including the Mary Louise Amphitheater, National Museum of American History, Tyler Gallery, and Northern Virginia Streetcar Coalition.