Marie Miller
Executive Vice President of Operations and Organizational Development at AIM Smarter, LLC- Claim this Profile
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Bio
Paul Weller
During my time with AIA Corporation, I have had the pleasure of getting to know Marie, and we have worked closely on many leadership, education, and Lean Management opportunities. Marie is very professional, and she has vast knowledge of the promotional products industry. Marie is well respected by her coworkers, the leadership team, and by the AIA owner’s community. She has a very cheerful and sunny disposition, and she is sincerely a nice person. Working together with Marie has been fantastic for me, and I have learned a lot from her in our short time together. She invigorates our organization with her Lean Management skills and her passion for education. She has made me a better individual just by actively listening, sharing advice, and being my mentor. Marie has shown me that she has great professional and personal instincts that serve her well in her role of Director of Continuous Improvement. She has done a great job with leading staff education, running Lean kaizen events and re-doing our distance e-Learning system. She also helped with training and mentoring for staff members that are learning Lean Management skills. Marie has a unique perspective that helps others to think of challenges in new ways, which often provides a catalyst for putting thoughts into action. I consider Marie a good friend, and I really respect her for her devotion to family, friends, clients, and work. I highly recommend Marie. She builds strong work relationships, she is an education and Lean Management rock star, a key company leader, and most importantly a team player. She is a great asset to our organization.
Paul Weller
During my time with AIA Corporation, I have had the pleasure of getting to know Marie, and we have worked closely on many leadership, education, and Lean Management opportunities. Marie is very professional, and she has vast knowledge of the promotional products industry. Marie is well respected by her coworkers, the leadership team, and by the AIA owner’s community. She has a very cheerful and sunny disposition, and she is sincerely a nice person. Working together with Marie has been fantastic for me, and I have learned a lot from her in our short time together. She invigorates our organization with her Lean Management skills and her passion for education. She has made me a better individual just by actively listening, sharing advice, and being my mentor. Marie has shown me that she has great professional and personal instincts that serve her well in her role of Director of Continuous Improvement. She has done a great job with leading staff education, running Lean kaizen events and re-doing our distance e-Learning system. She also helped with training and mentoring for staff members that are learning Lean Management skills. Marie has a unique perspective that helps others to think of challenges in new ways, which often provides a catalyst for putting thoughts into action. I consider Marie a good friend, and I really respect her for her devotion to family, friends, clients, and work. I highly recommend Marie. She builds strong work relationships, she is an education and Lean Management rock star, a key company leader, and most importantly a team player. She is a great asset to our organization.
Paul Weller
During my time with AIA Corporation, I have had the pleasure of getting to know Marie, and we have worked closely on many leadership, education, and Lean Management opportunities. Marie is very professional, and she has vast knowledge of the promotional products industry. Marie is well respected by her coworkers, the leadership team, and by the AIA owner’s community. She has a very cheerful and sunny disposition, and she is sincerely a nice person. Working together with Marie has been fantastic for me, and I have learned a lot from her in our short time together. She invigorates our organization with her Lean Management skills and her passion for education. She has made me a better individual just by actively listening, sharing advice, and being my mentor. Marie has shown me that she has great professional and personal instincts that serve her well in her role of Director of Continuous Improvement. She has done a great job with leading staff education, running Lean kaizen events and re-doing our distance e-Learning system. She also helped with training and mentoring for staff members that are learning Lean Management skills. Marie has a unique perspective that helps others to think of challenges in new ways, which often provides a catalyst for putting thoughts into action. I consider Marie a good friend, and I really respect her for her devotion to family, friends, clients, and work. I highly recommend Marie. She builds strong work relationships, she is an education and Lean Management rock star, a key company leader, and most importantly a team player. She is a great asset to our organization.
Paul Weller
During my time with AIA Corporation, I have had the pleasure of getting to know Marie, and we have worked closely on many leadership, education, and Lean Management opportunities. Marie is very professional, and she has vast knowledge of the promotional products industry. Marie is well respected by her coworkers, the leadership team, and by the AIA owner’s community. She has a very cheerful and sunny disposition, and she is sincerely a nice person. Working together with Marie has been fantastic for me, and I have learned a lot from her in our short time together. She invigorates our organization with her Lean Management skills and her passion for education. She has made me a better individual just by actively listening, sharing advice, and being my mentor. Marie has shown me that she has great professional and personal instincts that serve her well in her role of Director of Continuous Improvement. She has done a great job with leading staff education, running Lean kaizen events and re-doing our distance e-Learning system. She also helped with training and mentoring for staff members that are learning Lean Management skills. Marie has a unique perspective that helps others to think of challenges in new ways, which often provides a catalyst for putting thoughts into action. I consider Marie a good friend, and I really respect her for her devotion to family, friends, clients, and work. I highly recommend Marie. She builds strong work relationships, she is an education and Lean Management rock star, a key company leader, and most importantly a team player. She is a great asset to our organization.
Credentials
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Lean Six Sigma Green Belt
Fox Valley Technical CollegeJun, 2016- Nov, 2024 -
MAS+
PPAI - Promotional Products Association InternationalMar, 2013- Nov, 2024 -
Lean Enterprise Project Certification
Fox Valley Technical CollegeMar, 2012- Nov, 2024
Experience
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AIM Smarter
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United States
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Advertising Services
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1 - 100 Employee
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Executive Vice President of Operations and Organizational Development
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Sep 2020 - Present
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Organizational Development Director
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Oct 2019 - Sep 2020
Through teamwork and collaboration, my diverse role integrates:• Organizational alignment analysis and direction-setting• Creation and leadership of professional development courses and opportunities for the management team and staff members • Driving company-wide process improvements through lean methodologies• Strategic plan facilitation, coordination and accountability• Communication facilitation across the company
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Process Connections
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Oshkosh, Wisconsin Area
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Principal Consultant
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Feb 2018 - Present
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Thrivent
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United States
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Financial Services
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700 & Above Employee
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Business System Analyst
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Apr 2018 - Oct 2019
I engaged with our stakeholders and colleagues to analyze, adjust and restructure various systems and processes that bring value and efficiency to the business and customers. As part of a fast-paced, agile, scrum team, I identified and addressed current and future business needs that minimized waste and maximized efficient use of systems. I liaised between users of business computer systems and the information systems technical staff to interpret needs into specifications for computer/system implementation. And, I recommended, created and followed best practices that aligned with company goals while creating better procedures and solutions to increase performance.
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Moraine Park Technical College
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United States
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Higher Education
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300 - 400 Employee
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Adjunct Faculty Coordinator
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Jan 2017 - Jun 2017
Member of the Organizational Development team, focused on assisting Adjunct faculty meet Faculty Quality Assurance System (FQAS) requirements. I provided guidance to the Adjunct faculty on navigation of the learning management system as well as information on professional development opportunities. My responsibilities included coordinating Adjunct faculty mentoring, seminars, and other in-service activities and working with the Human Resources team on various Adjunct on-boarding processes.
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AIA Corporation
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United States
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Advertising Services
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1 - 100 Employee
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Director of Continuous Improvement and Education
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Feb 2012 - Jan 2017
Established and maintained a continuous improvement culture, promoting lean methodologies and comprehensive training programs. Facilitated collaborative process improvement kaizen events with cross-functional team brainstorming, idea selection, decision-making and change implementation focused on the needs of the customer. Fostered an environment of trust and team-based problem solving to achieve specific corporate goals and objectives.Managed multiple cross-departmental projects that added strategic value to the company. Liaison between IT and multiple business units. Defined scope, goals and requirements for small to medium sized projects. Gathered data, led end-to-end analysis and evaluation of business systems, user needs and processes, then made recommendations for system and process changes. Followed up after project implementation to determine success of project and help sustain new processes.Guided the direction of our in-house and on-line corporate training programs focused on customer service, lean philosophies, enhancing communication and leadership coaching.Developed and promoted a corporate-wide customer service program that enhanced our client relationships and communication, resulting in higher levels of customer satisfaction and retention.
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Director of Education and Planning
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Oct 2007 - Feb 2012
Developed curriculum, coordinated and led classes and managed the education programs for the AIA customers and staff. We utilized instructor led training as well as on-line learning as our primary methods of teaching.Managed the project for and design of an e-learning program to teach customers and staff members how to use the proprietary order management software system. Wrote all the software requirement specifications documents and worked with external developers and internal IT teams to test and implement the program. Created all the content and quizzing features. Tested the software, troubleshot issues and gave feedback to developers for necessary changes prior to deployment. Established and managed the education program at our annual conventions and mid-year conferences. Negotiated with key-note speakers and coordinated the details of all break-out sessions. Worked with industry partners to assure education certification for our customers and staff members. Managed strategic planning initiatives: led SWOT analysis, worked closely with strategic planning facilitators and management team to develop initiatives; coordinated/updated plan and followed up with team on regular basis.
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Director of Education and IT Services
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Apr 2005 - Oct 2007
Managed an IT Help Desk/Software Development team of 5 people. Supervised continued development and use of our proprietary software system and all other software applications exclusive to AIA. Worked with customers to gather needs and analyze how they were using the software and what the results of their usage was. Software testing and troubleshooting errors and user difficulties.Designed curriculum for in-person technical training of our proprietary order management system. Led in-person training for our customers and staff members. Coordinated education programs at the annual convention and managed the webinar program, brining product, marketing and sales information to our customers.Wrote and administered annual performance reviews. Led the management team through a strategic analysis of our order entry system.Helped with the design of AIA’s new office space and coordinated the details of the move of equipment, paperwork and staff members to new location.
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Education
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1990 - 1992
The University of Montana
Master's Degree, Political Science - International Relations -
1985 - 1989
University of Wisconsin-La Crosse
Bachelor's Degree, Political Science -
1998 - 2000
Fox Valley Technical College
Associate's Degree, Computer Science
Community
