Experience

ByNature

• Canada
• Design
• 1 - 100 Employee

• Communications Specialist

  • May 2023 - Present

• Floral designer

  • Jan 2021 - May 2023



Just About TV

• Volunteer writer and community manager

  • Mar 2018 - Present

  As a volunteer, I write articles about series for a French website called Just About TV. My duties are : - write up to date information about a new series. - write files about a tv show subject (for exemple : "The real people who inspired American Horror Story's characters") - write critics about tv show seasons or episodes. - going on conventions as press to write about the event. - interviewing actors and actresses. http://justabouttv.fr/ As a volunteer, I write articles about series for a French website called Just About TV. My duties are : - write up to date information about a new series. - write files about a tv show subject (for exemple : "The real people who inspired American Horror Story's characters") - write critics about tv show seasons or episodes. - going on conventions as press to write about the event. - interviewing actors and actresses. http://justabouttv.fr/



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Bilingual Costumer Care Representative

  • Oct 2019 - Jan 2021

  My main duties are to help our customer about issues they can have with their current order or an order they just received, answering their questions about the company and the products and helping them placing an order on the website. Over the phone, on chat, texts or emails. My main duties are to help our customer about issues they can have with their current order or an order they just received, answering their questions about the company and the products and helping them placing an order on the website. Over the phone, on chat, texts or emails.



showroomprive.com

• France
• Software Development
• 700 & Above Employee

• Web content writer

  • Oct 2018 - Sep 2019

  Showroomprivé is a website selling items for a reduced price. My duties were : - writing items descriptions respecting the company charter - writing marketing descriptions for some brands Showroomprivé is a website selling items for a reduced price. My duties were : - writing items descriptions respecting the company charter - writing marketing descriptions for some brands



Web Transition

• France
• Internet Publishing
• 1 - 100 Employee

• Web content writer

  • Apr 2018 - Apr 2018

  As a Web content writer, I worked for Web Transition's client Kingfisher (Castorama). My duties were to collect data about different items sold by Castorama's website and write the first description for these products. As a Web content writer, I worked for Web Transition's client Kingfisher (Castorama). My duties were to collect data about different items sold by Castorama's website and write the first description for these products.



Zecoolbox

• France
• Wholesale

• Web writer/Community Manager

  • Mar 2018 - Mar 2018

  I worked for a month with Zecoolbox as a web writer and community manager. My duties were: - writing articles to promote Zecoolbox's item : the "CubiCool" - contact the influencers who would be interested on the articles or to promote the CubiCool on their website/magasine/Youtube channel. - managing a Facebook game to win a CubiCool. I worked for a month with Zecoolbox as a web writer and community manager. My duties were: - writing articles to promote Zecoolbox's item : the "CubiCool" - contact the influencers who would be interested on the articles or to promote the CubiCool on their website/magasine/Youtube channel. - managing a Facebook game to win a CubiCool.



Saint-André Lez-Lille City Hall

• Communication manager

  • Jun 2017 - Aug 2017

  Internship as a communication manager in my home town City Hall. My duties were : - informative posters designing for the city (swimming pool, music school, primary school...) - setting up a communication strategies on social media - designing visuals posted on social media (Twitter, Facebook) - managing the city's social medias - writing a welcome booklet for the new City Hall agents Please find below for some visuals that I designed for the promotion of an event organized by the City Hall, which was an outdoor movie projection and a game on social media for people to guess which movie would be projected. Show less



La Verdière, B&B

• United States
• Medical Practices

• Assistant manager and communication manager (internship)

  • Nov 2016 - Dec 2016

  For my first internship, I worked on a B&B in Nothern France for two months. As I didn't have any experience in B&B, I had to learn how to manage a B&B. I also had the mission to work on the B&B website and social medias. My duties were : - sending promotion mails to all the clients of the B&B - working on visuals for the sales and promotions - writing post for the Facebook page and Twitter account - taking pictures of the B&B - answering the phone - booking for new clients - welcoming new clients - answering reviews on TripAdvisor - managing TripAdvisor's B&B page to make it better Show less



Graham & Brown

• United Kingdom
• Manufacturing
• 100 - 200 Employee

• Assistant sales direction

  • Mar 2016 - Aug 2016

  Before going back to university in 2016, I worked for 6 months for Graham & Brown. Initially, I was only supposed to work there for a day but my manager thought that I was promising so I was asked to stay until I had to go back to university. I had one the job training for this role so I gained numerous skills through working there as an assistant sales direction. My duties were : - Receive web orders - Process web orders - Enter web ordres with the software AS400 - After-sales service - To take care of the litigations - Send bills to customers I learnt: - How to use the software AS400 - How to track orders until they had been received by the customer - How to answer the phone in a professional manner Show less



Disneyland Paris

• France
• Entertainment Providers
• 700 & Above Employee

• Guest flow

  • Dec 2014 - Sep 2015

  Was a dream come true, when I got my first job there. I worked there throughout the Christmas holidays on two attractions. During the initial few weeks, I settled into my role and learnt how it worked. I was able to get an insight into how the working world works. After Christmas vacation, I went back to Disneyland Paris to work as a Guest flow at the Walt Disney Studios Park. I worked there for 6 months. I had to welcome guests inside the show theaters and and ensure that they were safe during the show. I also managed to work on "special events" (when compagnies pay to have the park for their employees after closing hours). My job was also to help the guests to organize their day in the park and have the best experience possible during their visit to Disneyland Paris. In Disneyland Paris, I learnt how to interact with clients and to assist them. I worked alongside people from diverse backgrounds thus demonstrating my communication skills. I was able to appreciate and gain an insight into different cultures. Show less