Experience

Adare SEC

• United Kingdom
• Business Consulting and Services
• 100 - 200 Employee

• Senior Account Executive

  • Oct 1998 - Present

  I have over 24 years Account Management experience in the Direct Mail and Specialist Mail industries. My roles have changed during this time from Admin Assistant, Team Leader, Customer Services Manager and Client Advocate. I am a key interface between the client and the company. I have highly developed organisational and communication skills, all in a demanding manufacturing environment. My role requires constant prioritisation of work, accuracy and effective communication to all levels whilst under pressure from tight deadlines. I am responsible for managing accounts within the mailing services arena covering one off Mailing campaigns, print management and major changes to BAU accounts also advising and working on new Accounts coming into the business. I ensure the client has all the support required when managing the mailings and kept up to date with progression through to mailing out. I was heavily involved in the implementation of the new NAV system, and an SME in this field which is very rewarding and helped developed knowledge in other parts of the business. I am constantly training the Customer Services Team and continue to revise the training documentation when required. I use my knowledge gained from experience within Mailing Services to help and advise when necessary, to ensure training is always welcomed to improve my performance. I am proactive, agile and flexible meaning I work well in a team or on my own, I look at issues and how we can put processes in place to improve systems and workloads. I love a challenge and will channel all my effort in to doing the best job I can whilst growing and developing myself. I put the client at heart of everything I do and can be trusted to embrace anything that is asked of me. Show less



Fred Lawton and Son Limited

• Meltham

• Production Planner/Buyer

  • Jun 1988 - Sep 1998