Experience

TOKYO ROOM FINDER (AXISPOINT Co.)

• Japan
• Real Estate
• 1 - 100 Employee

• Overseas Marketing & Sales

  • Aug 2020 - Present

  HR Coordination & Team Management -Managed the entire recruitment process of new employees -Training and supervision of employees and independent contractors Overseas Marketing & Sales -Community Management: social media accounts strategy, newsletter, and project management -Website management: freelance bloggers recruitment, articles edition, basic WordPress SEO, Banner creation -Sales: Customer support and negotiation to close rental deals. HR Coordination & Team Management -Managed the entire recruitment process of new employees -Training and supervision of employees and independent contractors Overseas Marketing & Sales -Community Management: social media accounts strategy, newsletter, and project management -Website management: freelance bloggers recruitment, articles edition, basic WordPress SEO, Banner creation -Sales: Customer support and negotiation to close rental deals.



Amimaru

• Tokyo, Japan

• Translator Localizer

  • Jun 2020 - Aug 2021

  Localization and translation work - Japanese Manga and Webcomics (Translation and quality tests in JP>ENG>FR) Localization and translation work - Japanese Manga and Webcomics (Translation and quality tests in JP>ENG>FR)



Sostrene Grene

• Denmark
• Retail
• 700 & Above Employee

• Salespersone

  • Nov 2018 - Aug 2019

  -Sales/Customer Service -Store Stock management -Visual Merchandising -Sales/Customer Service -Store Stock management -Visual Merchandising



NOVALYO

• France
• Telecommunications
• 1 - 100 Employee

• Client Relationship Manager

  • Aug 2018 - Aug 2018

  -Managed clients inquiries and orders -Handled customer complaints and other inquiries -Prepared invoices -Scheduled technicians’ interventions -Interventions follow-up & reports -Managed clients inquiries and orders -Handled customer complaints and other inquiries -Prepared invoices -Scheduled technicians’ interventions -Interventions follow-up & reports



Japan Travel KK

• Japan
• Marketing Services
• 1 - 100 Employee

• Program Manager

  • Dec 2016 - May 2017

  -Managed and promoted the Photojournalism Intern Program -Selected the candidates -Scheduled, assigned projects & reviewed contributions -Other tasks: content creation & translation, marketing, SNS. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Promotion et gestion du programme de photojournalisme -Sélection des candidats -Planification, coordination et mise en œuvre des projets -Autres missions : création et traduction de contenu Show less



NOVALYO

• France
• Telecommunications
• 1 - 100 Employee

• Customer Relationship Management Assistant

  • Jul 2016 - Aug 2016

  -Managed clients orders -Handled customer complaints and other inquiries -Prepared invoices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Gestion des commandes, préparation des devis -Suivi clientèle et gestion du SAV -Préparation de factures comptables -Managed clients orders -Handled customer complaints and other inquiries -Prepared invoices - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Gestion des commandes, préparation des devis -Suivi clientèle et gestion du SAV -Préparation de factures comptables



Bershka

• Spain
• Retail Apparel and Fashion
• 700 & Above Employee

• Salesperson

  • Feb 2016 - Mar 2016

  -Accueil et conseil clientèle -Mise en rayon, rangement, étiquetage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Customer Service -Kept the store clean and tidy -Accueil et conseil clientèle -Mise en rayon, rangement, étiquetage - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Customer Service -Kept the store clean and tidy



cabinet d'avocats

• France
• Law Practice
• 700 & Above Employee

• Receptionist

  • Jan 2016 - Feb 2016

  -Managed receptionist area, including welcoming, and orienting Visitors -Answered, screened, and forwarded incoming phone calls -Sorted daily mail -Updated appointment calendar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Accueil physique et orientation des clients -Standard téléphonique -Communication et information interne -Gestion du courrier et des tâches administratives -Managed receptionist area, including welcoming, and orienting Visitors -Answered, screened, and forwarded incoming phone calls -Sorted daily mail -Updated appointment calendar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Accueil physique et orientation des clients -Standard téléphonique -Communication et information interne -Gestion du courrier et des tâches administratives



Societe Generale

• France
• Banking
• 700 & Above Employee

• Summer Intern

  • Aug 2015 - Sep 2015

  -Conduite d'une permanence d'information, de démarchage et d'orientation. -Interprétariat (Anglais-Français) -Ouverture informatique des comptes bancaires. -Gestion des problèmes de conformités des dossiers (Suivis, contact clients...) -Travail en équipe / Sens de l'organisation / Rigueur. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - International Customer management Interpretation (English/French) Project follow-ups Team spirit / organizational skills Show less