Marie Garrigou

Product Manager at Pearl Resort of Tahiti
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Contact Information
us****@****om
(386) 825-5501
Location
French Polynesia, PF
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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David Ballandras

It is such a pleasure to work with Marie. She is easy-going as a person and very efficient and skilled as a professional: the perfect combination. She is very good at public relations, great at customer care, and she also understands hospitality operations, making no unrealistic sales or requests, while seeking for the best. To sum it up, we had fun preparing remarkably complicated events that were also great successes. I would enjoy working with her again some day!

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Experience

    • French Polynesia
    • Hospitality
    • 1 - 100 Employee
    • Product Manager
      • Jun 2019 - Present

      - Participation in the development of the new Pearl Resorts of Tahiti brand: Brand identity and values, customer promise, quality charter. - In charge of the respect and of Pearl Resorts of Tahiti brand : brand identity and values, customer promise, the quality charter, consistency of range…- Development of new products, services, strategy and procedures- Quality auditing- Operational application of the sales strategy- In charge of Relais & Châteaux membership: compliance with R&C quality and spirit guidelines, events coordinator. - Staff training about the brands (Pearl Resorts / Relais & Châteaux)- Group internal communication - Coordinator of strategic working group about sustainability, food and beverage, Spa- Support an work closely with all departments. Show less

    • General manager Le Nuku Hiva Relais & Châteaux (Interim)
      • Feb 2023 - Apr 2023

    • World tour
      • Jul 2017 - Apr 2019

      During twenty one month I have fulfil my biggest dream and live the most incredible adventure of my life. Five continents, twenty three countries, thousands of miles, four months voluntering, hundreds of encounters enabled me to add to my tourism skills, the experience of travel. During twenty one month I have fulfil my biggest dream and live the most incredible adventure of my life. Five continents, twenty three countries, thousands of miles, four months voluntering, hundreds of encounters enabled me to add to my tourism skills, the experience of travel.

    • French Polynesia
    • Travel Arrangements
    • 1 - 100 Employee
    • Asia Pacific Regional Manager
      • Sep 2015 - Jun 2017

      Management of Tahiti Tourisme's destination marketing agencies in the Asia Pacific region. Strategic development of The Islands of Tahiti's tourism profile in the Asia Pacific Region, including Australia, New Zealand, Japan, Korea, China and India. Coordination and implementation of action plans in consumer and trade promotions, communications, and PR across all platforms in cooperation with reps in each market. Evaluation of strategies and action plans implemented. Control of yearly budgets for the APAC region. Representative of Tahiti Tourisme on the SPTO and PATA Boards of Directors. Show less

    • French Polynesia
    • Hospitality
    • 1 - 100 Employee
    • Executive Director of Sales & Marketing
      • Jan 2012 - Sep 2015

      - Support and work closely with DOSM and Market representative : Pricing strategy, local and international contracting, promotional campaigns - In charge of PR, press releases and advertising - Organising press or shooting trips - In charge of communication & marketing (including website content and maintenance, brochures and collaterals, monthly newsletters, social medias content...) - E-commerce - Participation to the annual Marketing Plan - Developing new distribution channels Show less

    • Travel Arrangements
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2009 - Dec 2011

      - Support DOSM and Market representative - Coordination of familiarisation Trip (Industry / media) - Conducting property site inspections - Prospecting potential customers (local and international) - Maintain commercial relationships with industry (ITO corporate, TO and AGV) - Participation to pricing strategy - Distribution and monitoring of annual contracts, deals and packages - Assist DOSM for the annual Business/Marketing Plan and monthly reports - Overview "Weekly Forecast" in collaboration with the management team - Price, coordination, monitoring and hosting local and international groups and banquets - Management and Coordination Workshops and seminar hotel. - Organisation and participation to Travel and Tourism Exhibitions to local customers/businesses selling SPA packages, room nights, events etc. - Represent hotel at workshops for the international markets - In charge of communication: flyers, e-mails and e-newsletters - Creating & updating property internal information materials Show less

  • Maison Midi Pyrénées
    • Région de Toulouse, France
    • Event Assistant (Internship)
      • Feb 2008 - Jun 2008

      Organisation and coordination of events, expo and animations Creation of communication support : "Midi-Pyrénées animation program" Participation to local tradeshow Organisation and coordination of events, expo and animations Creation of communication support : "Midi-Pyrénées animation program" Participation to local tradeshow

    • Marketing assistant (Internship)
      • Jan 2007 - Apr 2007

      "Service Promotion et Observatoire du Tourisme" - Participation to the pro website creation and development - Market Research and Analysis: "Tourism for children" & "family tourism" - Workshop organisation « Destination Midi-Pyrénées » "Service Promotion et Observatoire du Tourisme" - Participation to the pro website creation and development - Market Research and Analysis: "Tourism for children" & "family tourism" - Workshop organisation « Destination Midi-Pyrénées »

Education

  • Ecole Supérieure de Commerce de Toulouse
    Master 2 "Tourism Management", Major of promotion
    2008 - 2009

Community

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