Marie Floyd

Customer services advisor at Nupsala
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Charlotte Beck

Marie is a warm, empathetic and supportive counsellor. Whilst working with Marie for mind I was impressed by her professionalism, commitment and skills as a counsellor. I always received very positive feedback from clients. I would highly recommend Marie and her organisation.

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Experience

    • United Kingdom
    • Veterinary Services
    • 1 - 100 Employee
    • Customer services advisor
      • May 2021 - Present
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Optical Assistant
      • Aug 2017 - May 2021
    • Therapeutic Counsellor
      • Jun 2013 - Jan 2017

      I offer One to One Counselling to people with varying Mental ill Health issues including; Anxiety, Depression, Drug and Alcohol misuse, Low Self esteem, Low Self worth, Relationship difficulties, Parent/Child Conflict, Abortion, Separation anxiety, Abuse, Trauma, PTS PTSD and more. I trained as an integrative counsellor, this gives me the ability to use different theoretical approaches to work in ways that best suit the client. I offer a free 30 minute consultation, to discuss your counselling goals, as I believe finding the right counsellor is key to providing the right space for clients to explore their thoughts and feelings . I am a registered member of the British Association of Counselling and Psychotherapy, and abide by their Ethical Framework

    • Store Manager
      • Jul 2015 - May 2016
    • United Kingdom
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Store and training manager
      • Sep 2012 - Jul 2015

      • Managing the store on a daily basis, including sorting donated stock • Recruiting, interviewing and managing a team of volunteers and paid staff • Reviewing volunteers progress and potential • Carrying out Risk Assessments • Promoting the charity in the local area, including local fundraising events • In store fundraising • Store and Volunteer Health and safety • Stock taking • Cashing up/banking • Meeting weekly targets • Working within the store budget • Managing the store on a daily basis, including sorting donated stock • Recruiting, interviewing and managing a team of volunteers and paid staff • Reviewing volunteers progress and potential • Carrying out Risk Assessments • Promoting the charity in the local area, including local fundraising events • In store fundraising • Store and Volunteer Health and safety • Stock taking • Cashing up/banking • Meeting weekly targets • Working within the store budget

    • United States
    • Counselling coordinator & Mental health worker
      • Nov 2011 - Jul 2012

      Counsellor, counselling coordinator and mental health group facilitator• Setting up the counselling Service in Bodmin, along with the CEO, including setting up systems and procedures • Carrying out complex therapeutic assessments on vulnerable service users and establishing trust and a bond with clients • Counselling clients on a one to one basis • Attending regular supervision in accordance with B.A.C.P guidelines Counsellor, counselling coordinator and mental health group facilitator• Setting up the counselling Service in Bodmin, along with the CEO, including setting up systems and procedures • Carrying out complex therapeutic assessments on vulnerable service users and establishing trust and a bond with clients • Counselling clients on a one to one basis • Attending regular supervision in accordance with B.A.C.P guidelines

    • United Kingdom
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Counselling Coordinator & poject lead
      • Sep 2009 - Aug 2011

      As counselling coordinator I was responsible for the delivery of the Counselling Service, managing a team of Counsellors, setting up,promoting and running metal health social groups. some of my responsibilities were,• Setting up the counselling Service in South Oxhey, along with the Clinical Director including setting up systems and procedures, recruiting counsellor’s to join the Counseling Team• Carrying out complex therapeutic assessments on vulnerable service users and establishing trust and a bond with clients• Collaborative working with GPs, psychologists, support workers and occupational therapists• Developing suitable treatment plans and implementing them• Assigning clients to an appropriate counsellor• Counselling clients with mental health issues• Monitoring a client’s response to counselling, looking for signs of improvement.• Maintaining clinical records & providing verbal and written reports on cases.• Health and safety of clients during the session• Ensure client records are retained in accordance with company policies and procedures• Travel as required to deliver client sessions as appropriate• Promote the work of the service in relevant networks, strategic groups and forums

    • Counsellor
      • Sep 2009 - Aug 2011

      • Carrying out face to face work with a caseload of individuals experiencing mental distress• Undertaking regular clinical supervision in accordance with professional guidelines

    • 1 - 100 Employee
    • Counsellor
      • Jan 2009 - Aug 2009

      Drug and alcohol counsellor Drug and alcohol counsellor

Education

  • West Herts College
    level 2 certificate, counselling skills
    2006 - 2007
  • IARRT- International Association for Rewind Trauma Therapy
    Rewind Technique, Pass
    2015 - 2015
  • N.C.O.N
    Level 2, Understanding mental health
    2011 - 2012
  • West Herts college
    Diploma Level 4, Intergrative Counselling
    2008 - 2010
  • West Herts College
    level 3 certificate, counselling studies
    2007 - 2008
  • N.C.O.N
    Level 3 in, Relate Counselling Skills
    2007 - 2007
  • West Herts College
    level 2 introduction to counselling
    2006 - 2006
  • Langleybury school
  • Oplex careers
    Cpd level 3, Child counselling
    2015 - 2015
  • Online academies
    Diploma level 3, Psychology
    2020 - 2021
  • N c f e
    Level 2 certificate, Understanding mental health first aid and mental health advocacy in the workplace
    2021 - 2021

Community

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