Director of Strategic Planning

• Mar 2023 - Present

As a Chief of Staff, Strategic Planning Director and Project Manager, I have the opportunity to collaborate with our CEO and Executive Team to develop and deploy cross-functional strategies, management framework and core processes to drive us towards our vision and goals. Having this amazing strategic and transversal role allows me to have the hollistic view required to connect the dots, identify the right opportunities and collaborate with all departments and locations accross the organization (Canada, USA, Asia). In order to succeed in the Ecommerce world, we need to be very close to our consumers expectations and get clear and efficient alignment within our sales, product development, operations and finance. This is a key responsibility as the Strategic Planning Director to develop and roll-out our Integrated Business Planning process. Show less

Organizational Development & Performance Director

• Sep 2020 - Mar 2023

Supply Chain Director

• Apr 2019 - Sep 2020

I had the opportunity to develop the outsourcing network in USA, Mexico, Asia and Canada, and to support the vision and growth objectives. Being on site in Canada, I had the opportunity to build the department and develop the planning processes in collaboration with the production team to improve our service level and on time delivery. The supply chain disruptions in 2020 required important restructuration efforts within our organization. As member of the executive team, in collaboration with HR and production, I supported our President and supervised all activities related to external communications with customers and suppliers, supply chain and planning. Show less

Operations Director

• May 2017 - Apr 2019

Operating Excellence Senior Consultant

• Jun 2016 - Apr 2017

Management System Manager and Project Manager

• Dec 2013 - May 2016

Certified as Process Professionnal Master working to transform the business strategies into successful customer outcomes. Advanced professional skills, in business process management, improvement, integration, change management, problem solving and customer experience. Administrative services environment Responsible for the business processes management methodology, including the transformation and operationalization, allowing the organization to improve the service to customers. Many major initiatives supported, within supply chain and logistics, strategic sourcing, capital allocation and monitoring of major projects, optimization of the management framework, performance indicators and significant improvement to the strategic planning, operational plan and budget processes. Responsible to train and coach on problem solving methodology and process management best practices. Show less

Continuous Improvement and Business Process Manager

• Oct 2003 - Dec 2013

Manufacturing, services, research and developmentResponsible to lead and facilitate multiple workshops (Kaizen) leading to reduced leadtime, improved customer service and information flows. Responsible for the implementation of the solutions and dashboards to track the progress. Support the development and integration of new products into production, improving productivity as well as the quality of our suppliers. Responsible to train and coach on problem solving methodology and lean best practices. Show less

Junior Quality Engineer

• Feb 2003 - Oct 2003

Manufacturing environment (150 employees)Responsible to understand and translate the customer requirements within the internal processes, from the design to the delivery of our products. Ensure the good quality of our products and services, including managing the supplier's quality. Responsible to manage the customer's complaints as well as the products inspections.