Marie-Anna Pate

Regional Project Manager at Volunteers of America National Services (VOANS)
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Contact Information
us****@****om
(386) 825-5501
Location
Newcastle, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Regional Project Manager
      • Jul 2023 - Present

    • Non-profit Organizations
    • 700 & Above Employee
    • Executive Assistant
      • Feb 2020 - Jul 2023

    • Volunteer
      • Sep 2018 - Sep 2019

    • Ireland
    • Security and Investigations
    • 700 & Above Employee
    • Service Coordinator/Administrative Assistant
      • Jan 2012 - Jun 2018

      Coordinate Sprinkler and Fire alarm service One of three admin that was picked for this region to input feedback for the Southwest Mountain region SRC rollout. Responsible for the Mobile deficiency quote billing for the Inspection department. Utilize ACE program to Invoice customers for the Fire Alarm and Sprinkler departments. Monitor Technicians throughout the day. Create Purchase Orders for Technicians and customers. Update Inventory on a daily basis by transferring parts… Show more Coordinate Sprinkler and Fire alarm service One of three admin that was picked for this region to input feedback for the Southwest Mountain region SRC rollout. Responsible for the Mobile deficiency quote billing for the Inspection department. Utilize ACE program to Invoice customers for the Fire Alarm and Sprinkler departments. Monitor Technicians throughout the day. Create Purchase Orders for Technicians and customers. Update Inventory on a daily basis by transferring parts from Technicians as well as various shelves. Troubleshoot customer problems in regards to either service or data issues. Participate in a weekly meeting with headquarters to resolve nonpayment issues. Maintain a large filing system. Price parts used by technicians in the field to accurately Invoice customers. Assist the supervisor in administrative area. Prepare a daily report detailing jobs that have closed and need to be billed. Interact daily with Salesman to assist in providing accurate Invoices. Perform a variety of clerical tasks including but not limited to: Maintaining over 400 files, answering telephones, utilizing all office equipment, providing world class customer service, taking action to solve problems quickly, reviewing all outgoing correspondence and supporting documents for accuracy in spelling and grammar. Researching and fixing disputes that customers have with their service or Invoices. Setting up Service jobs in the sprinkler dept for technicians and making sure all parts have been ordered. Maintaining various excel spreadsheet reports for managers.

    • Service Champion
      • Jan 2012 - Jun 2018

  • Johnson Controls
    • Tulsa, Oklahoma Area
    • Service Champion
      • Jan 2012 - Jun 2018

      Tyco SimplexGrinnell has Merged with Johnson Controls. No Change from previous job, just an update with the Company Name. Thank You. Tyco SimplexGrinnell has Merged with Johnson Controls. No Change from previous job, just an update with the Company Name. Thank You.

    • Administrative Assistant
      • Sep 2009 - Jul 2011

      Served as a central source of information to visitors and patrons regarding programs and services offered within the Marine Corps Community Services organization. Assisted higher level staff in coordinating appointments and meetings. Performed a variety of clerical tasks including but not limited to: Maintaining over 400 files, answering telephones, utilizing all office equipment, providing world class customer service, taking action to solve problems quickly, reviewing all outgoing… Show more Served as a central source of information to visitors and patrons regarding programs and services offered within the Marine Corps Community Services organization. Assisted higher level staff in coordinating appointments and meetings. Performed a variety of clerical tasks including but not limited to: Maintaining over 400 files, answering telephones, utilizing all office equipment, providing world class customer service, taking action to solve problems quickly, reviewing all outgoing correspondence and supporting documents for accuracy in spelling and grammar. Served as a valued member on a board for improving services in and around the military community, which involved collecting data, analyzing data and providing results in a board setting. Received payments for services rendered along with maintaining billing files and running weekly financial reports. Maintained a very fast paced front counter, prioritizing tasks as they arose along with assisting the managerial staff in providing last minute reports. Utilized organizational skills in conjunction with maintaining and ordering supplies for a large program within a specific budget. Prepared weekly reports for management, along with taking minutes at weekly meetings. Provided training for new staff. Show less Served as a central source of information to visitors and patrons regarding programs and services offered within the Marine Corps Community Services organization. Assisted higher level staff in coordinating appointments and meetings. Performed a variety of clerical tasks including but not limited to: Maintaining over 400 files, answering telephones, utilizing all office equipment, providing world class customer service, taking action to solve problems quickly, reviewing all outgoing… Show more Served as a central source of information to visitors and patrons regarding programs and services offered within the Marine Corps Community Services organization. Assisted higher level staff in coordinating appointments and meetings. Performed a variety of clerical tasks including but not limited to: Maintaining over 400 files, answering telephones, utilizing all office equipment, providing world class customer service, taking action to solve problems quickly, reviewing all outgoing correspondence and supporting documents for accuracy in spelling and grammar. Served as a valued member on a board for improving services in and around the military community, which involved collecting data, analyzing data and providing results in a board setting. Received payments for services rendered along with maintaining billing files and running weekly financial reports. Maintained a very fast paced front counter, prioritizing tasks as they arose along with assisting the managerial staff in providing last minute reports. Utilized organizational skills in conjunction with maintaining and ordering supplies for a large program within a specific budget. Prepared weekly reports for management, along with taking minutes at weekly meetings. Provided training for new staff. Show less

    • Administrative Assistant
      • 2009 - 2011

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Project Business Administrator/ Office Manager
      • Aug 2008 - Apr 2009

      Responsible for maintain and updating all files. Submitted relevant documents to the military. Submitted payroll information to the home office. Stayed current on multi- million dollar operations/projects on Marine Corp base Quantico, Va. Data Input Clerical Duties included: answering phones and providing administrative assistance to the project managers. Disbursed checks and documents to sub-contractors Collected Certified Payroll from Sub-Contractors Compiled a weekly… Show more Responsible for maintain and updating all files. Submitted relevant documents to the military. Submitted payroll information to the home office. Stayed current on multi- million dollar operations/projects on Marine Corp base Quantico, Va. Data Input Clerical Duties included: answering phones and providing administrative assistance to the project managers. Disbursed checks and documents to sub-contractors Collected Certified Payroll from Sub-Contractors Compiled a weekly package for the home office Responsible for maintaining and ordering supplies. Show less Responsible for maintain and updating all files. Submitted relevant documents to the military. Submitted payroll information to the home office. Stayed current on multi- million dollar operations/projects on Marine Corp base Quantico, Va. Data Input Clerical Duties included: answering phones and providing administrative assistance to the project managers. Disbursed checks and documents to sub-contractors Collected Certified Payroll from Sub-Contractors Compiled a weekly… Show more Responsible for maintain and updating all files. Submitted relevant documents to the military. Submitted payroll information to the home office. Stayed current on multi- million dollar operations/projects on Marine Corp base Quantico, Va. Data Input Clerical Duties included: answering phones and providing administrative assistance to the project managers. Disbursed checks and documents to sub-contractors Collected Certified Payroll from Sub-Contractors Compiled a weekly package for the home office Responsible for maintaining and ordering supplies. Show less

    • Front Office Associate/ Supervisor
      • Oct 2004 - Apr 2006

      Responsible for a very busy front desk, assisting incoming and outgoing guests. Maintained a large money drawer. Trained new employees on front desk procedures and protocols. Operated multi-line phone system. Handled reservations. Clerical duties included filing, creating reports, responsible for the safety meeting and newsletter, operation of office equipment, ordering supplies. Prioritized duties in a timely fashion, along with the ability to step in for absent coworkers in… Show more Responsible for a very busy front desk, assisting incoming and outgoing guests. Maintained a large money drawer. Trained new employees on front desk procedures and protocols. Operated multi-line phone system. Handled reservations. Clerical duties included filing, creating reports, responsible for the safety meeting and newsletter, operation of office equipment, ordering supplies. Prioritized duties in a timely fashion, along with the ability to step in for absent coworkers in other departments. Show less Responsible for a very busy front desk, assisting incoming and outgoing guests. Maintained a large money drawer. Trained new employees on front desk procedures and protocols. Operated multi-line phone system. Handled reservations. Clerical duties included filing, creating reports, responsible for the safety meeting and newsletter, operation of office equipment, ordering supplies. Prioritized duties in a timely fashion, along with the ability to step in for absent coworkers in… Show more Responsible for a very busy front desk, assisting incoming and outgoing guests. Maintained a large money drawer. Trained new employees on front desk procedures and protocols. Operated multi-line phone system. Handled reservations. Clerical duties included filing, creating reports, responsible for the safety meeting and newsletter, operation of office equipment, ordering supplies. Prioritized duties in a timely fashion, along with the ability to step in for absent coworkers in other departments. Show less

Education

  • University of Oklahoma
    BA Organizational Leadership, Business Administration, Management and Operations
    2022 - 2023
  • Colorado Mesa University
    Bachelor of Arts - BA, Liberal Arts and Sciences, General Studies and Humanities
    2019 - 2021
  • University of Maryland Global Campus
    Associates degree, Psychology Minor Sociology
    2009 - 2011
  • Cardinal Newman R.C. High School, England
    G.C.S.E.'S, Not Applicable
    1988 - 1991

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