Experience

SoLo Funds
• United States
• Financial Services
• 1 - 100 Employee
• Recovery Specialist

  • Mar 2022 - Present

QBE Insurance
• Claims Officer
• Insurance Specialist

  • Jul 2018 - Jan 2022

  As a policy support officer - handled new business / insurance set up for car and home insurance. Offered assistance in making a payment , explaining insurance coverage, processing changes in insurance and bridge clients to claims when claiming. As a worker's compensation claims officer - process claims lodgement, payment of invoices to providers and reimbursements to worker, reviewing and entering certificate of capacity As a policy support officer - handled new business / insurance set up for car and home insurance. Offered assistance in making a payment , explaining insurance coverage, processing changes in insurance and bridge clients to claims when claiming. As a worker's compensation claims officer - process claims lodgement, payment of invoices to providers and reimbursements to worker, reviewing and entering certificate of capacity



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Aug 2017 - Jul 2018

  Handling mobile plan applications , plan upgrades, contract disputes, replacement / repair requests , bill payment, account management and charge disputes Handling mobile plan applications , plan upgrades, contract disputes, replacement / repair requests , bill payment, account management and charge disputes



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2010 - Jul 2017

  Telephone banker - offerred assistance in credit card application, checking and savings account management, support customers in submitting claims Telephone banker - offerred assistance in credit card application, checking and savings account management, support customers in submitting claims