Experience

Magic Hat Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Change Management Consultant - Client BMS

  • Jun 2020 - Present

  Change Lead for integration of Celgene Concur/CitiManager program to BMS Concur/CitiManager program. Responsible: • Created Change Management Plan and Approach • Created Stakeholder Analysis and Planning • Facilitated Configuration Report Workshops to identify change impacts and training requirements • Created Communication Plan and managed review, approval and publishing of all communications to stakeholders • Facilitated and managed monthly meetings with global BCF market contacts • Worked with Global Expense Team on shared mailbox and Yammer group • Managed stakeholder list for CitiManager integration of corporate card and purchasing card Show less



Be a Phoenix LLC

• Matawan, NJ

• Change and Learning Lead

  • May 2019 - Jun 2020

  Lead Change Management and Learning projects for Enterprise Application, CRM, and Salesforce transformation projects for various clients. Create Change and Learning Strategy; implement stakeholder management; analyze organizational readiness; conduct change impacts analysis; create Communication plans; develop and manage position/role-mapping; assess infrastructure for training deployment; manage learning development across internal/external and local/global teams; identify requirements for Instructors and develop Train-the-Trainer programs; manage training logistics for both local and global implementations; support GOLIVE and Hypercare activities Show less



Johnson & Johnson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Change Management Consultant

  • Jul 2018 - Apr 2019

  OCM and Training consultant for finance project responsible for maintaining course to position mapping, role mapping deliverable working with end user and security, reviewing/updating site profiles. In addition identifying trainer requirements, delivery method, creating and managing schedule and training delivery along with implementation of training logistics. OCM and Training consultant for finance project responsible for maintaining course to position mapping, role mapping deliverable working with end user and security, reviewing/updating site profiles. In addition identifying trainer requirements, delivery method, creating and managing schedule and training delivery along with implementation of training logistics.



NCS Technologies

• IT Services and IT Consulting
• 1 - 100 Employee

• Global Training Lead

  • Jan 2016 - Mar 2018

  Global Training lead for pharmaceutical client responsible for managing training solution from development through delivery including translations to support a global, multi-year initiative impacting Commercial operations across 42 markets, 5,600+ employees and 35,000 health care providers. Developed training strategy and approved templates. Managed vendor developing and completing all courseware (eLearning, Instructor Led, and reference materials). Localized courses for international markets along with translations. In addition, partnered with Veeva/Salesforce to stage/create data for all courses. Show less

• Change Management/Training Lead

  • Mar 2015 - Jan 2016

  Change management and learning lead for Bristol Meyers Squibb project involving the deployment of a tool that improves day-to-day transactions and reporting with health care professionals (HCPs) and health care organizations (HCOs). Responsibilities included development of a training strategy and solution. Managing courseware development vendor. Working with process owners to review and update courses and prepare for delivery. Partnered vendor to manage delivery of 145 sessions for over 3,000 employees. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Managing Consultant

  • Mar 1999 - Dec 2014

  Performing various application-consulting duties for the services division of the world's largest computer products and software company. Demonstrated the ability to adapt to new software applications and industries in time-sensitive engagement work. Successful track record with large and medium-sized clients. Responsibilities covered various areas of consulting, including business process analysis, workshop development, project planning and tracking, financial records maintenance, change management, organization design, communication, change readiness assessments (user surveys), presentations, documentation, end-user instruction, deployment floor support, and special analysis. An experienced project manager, with extensive skills in team building, planning, and communication with a track record of positively effecting competitive strength and profitability, and a reputation for resolving project challenges. Most recently managed a team comprised of over 80 global resources; day to day management of all training materials development and deployment. Services performed include: SAP – Supplier Relationship Management (SRM), Human Resources (HR), Sales and Distribution (SD), Material Management (MM), and Production Planning (PP), Warehouse Management (WM), Quality Management (QM) application consulting JD Edwards – Sales and Distribution and Human Resources application consulting Siebel – Call Center experience Show less