María Sara Roberts
CEO at Terraba - Expertos en Amazon- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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French Elementary proficiency
Topline Score
Bio
Michael Mozill
Ms. Roberts is a bright and talented woman who will succeed at any endevor she undertakes. I strongly recommend her.
Michael Mozill
Ms. Roberts is a bright and talented woman who will succeed at any endevor she undertakes. I strongly recommend her.
Michael Mozill
Ms. Roberts is a bright and talented woman who will succeed at any endevor she undertakes. I strongly recommend her.
Michael Mozill
Ms. Roberts is a bright and talented woman who will succeed at any endevor she undertakes. I strongly recommend her.
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Credentials
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Positive Leadership Intensive Workshop
UPEACE Centre for Executive EducationFeb, 2020- Sep, 2024
Experience
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Terraba - Expertos en Amazon
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United States
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Consumer Services
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1 - 100 Employee
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CEO
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Jan 2021 - Present
We lead Latin American companies to launch or accelerate their presence and growth on Amazon's e-commerce platforms. We lead Latin American companies to launch or accelerate their presence and growth on Amazon's e-commerce platforms.
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Co-founder and Board Member
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Sep 2019 - Present
Non-for-profit foundation using soccer to engage, inspire and empower Costa Rican youth, providing tools and connections that drive change. Non-for-profit foundation using soccer to engage, inspire and empower Costa Rican youth, providing tools and connections that drive change.
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Actimo America
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Guatemala
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IT Services and IT Consulting
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1 - 100 Employee
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Regional Representative
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Sep 2018 - Present
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DDD Soluciones Estratégicas
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Costa Rica
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Business Skills Training
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1 - 100 Employee
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Board Of Directors
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Jan 2021 - Present
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Executive Director
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Apr 2015 - Jan 2021
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Innovation & Business Development Director
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Oct 2013 - Apr 2015
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TeenSmart Internacional
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Mental Health Care
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1 - 100 Employee
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Member Board Of Directors
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Oct 2016 - Present
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The Democracy Lab
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Ukraine
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Media Production
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Co-Founder and COO
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Jan 2015 - 2018
The Democracy Lab is a Costa Rican entity that aims to conduct state-of-the-art experimental research in the Central American region in the fields of public administration, political science, business and economics having the citizens at the epicenter of the research experiments using advanced digital technology and systematic public participation to foster innovation in democratic governance. http://democracy-lab.org/ The Democracy Lab is a Costa Rican entity that aims to conduct state-of-the-art experimental research in the Central American region in the fields of public administration, political science, business and economics having the citizens at the epicenter of the research experiments using advanced digital technology and systematic public participation to foster innovation in democratic governance. http://democracy-lab.org/
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C Space
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Media Production
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Senior Consultant, Client and Consumer Services
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Feb 2012 - Sep 2013
As a member of the Client Services department, consult leading brands on how to find business solutions by connecting with consumers, via highly engaged online consumer communities.Inspire and guide brands to collaborate with consumers in meaningful ways, and on an ongoing basis.Unearth actionable insights to help clients make informed decisions about how to innovate, advance their brand, retain customers, and market effectively.Clients include Colgate, Coca-Cola, Nestle, and Unilever, among others.
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Consultant, Client and Consumer Services
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Feb 2011 - Feb 2012
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Associate Consultant, Client and Consumer Services
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Aug 2009 - Feb 2011
Leverage the company's best practices and assists teams in creating and facilitating highly engaged communities. Maintains overall community functionality and vibrancy, building upon the social glue that brings members together.
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Part-time Sales and Customer Service Representative
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Oct 2004 - Jun 2009
- Provided training and customer service evaluation consulting for clients throughout Central America, Ecuador, Venezuela, Colombia, Caribbean and Spain. - Trained client customer service department in best-demonstrated practices for phone sales skills, personal interaction and sales conversion optimization. Results of training increased clients’ sales by 20%.- Placed and evaluated anonymous shopping calls to clients in order to assess the quality and effectiveness of their existing customer service department and sales force against pre-established benchmarks and protocols.
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Part-time Sales and Operations Representative
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Jan 2004 - Jun 2009
- Designed and organized custom travel packages throughout Costa Rica for individuals and international travel wholesalers. Serve as primary contact for duration of travel package.- Sold and managed travel packages worth $250,000 per year servicing over 500 tourists.- Supervised a staff of four including travel agents, accounting and administration personnel. - Designed and organized custom travel packages throughout Costa Rica for individuals and international travel wholesalers. Serve as primary contact for duration of travel package.- Sold and managed travel packages worth $250,000 per year servicing over 500 tourists.- Supervised a staff of four including travel agents, accounting and administration personnel.
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Unilever
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United Kingdom
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Manufacturing
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700 & Above Employee
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Marketing Intern
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May 2008 - Aug 2008
- Performed research and analytical support to the Greater Caribbean brand building team for internal management reports.- Assisted in pricing strategies of existing and new products. - Performed research and analytical support to the Greater Caribbean brand building team for internal management reports.- Assisted in pricing strategies of existing and new products.
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Education
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Babson College
BS, Marketing & Entrepreneurship -
Florida International University
BS, Marketing, Management -
Colegio La Salle
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Panamerican School
High School