Experience

Inviu

• Argentina
• Technology, Information and Internet
• 100 - 200 Employee

• Support & Customer Experience Executive

  • Jun 2020 - Present

  - Development of the digital support channel that allows us to have a simple, clear and fluid contact with our clients. - Provide assistance in opening offshore brokerage accounts through Interactive Brokers (IBKR). - Generate bonds of trust that provide a unique and surpassing experience. - Development of the digital support channel that allows us to have a simple, clear and fluid contact with our clients. - Provide assistance in opening offshore brokerage accounts through Interactive Brokers (IBKR). - Generate bonds of trust that provide a unique and surpassing experience.



Banco Galicia

• Argentina
• Financial Services

• Investments Executive Officer

  • Jul 2014 - Jun 2020

  - Capital Markets and Mutual Funds Technical Advisor registered at Comision Nacional de Valores (CNV).- TRANSACTIONS. Fixed term contract, Market orders (bonds and stocks), Mutual funds, Public tender/Competitive bidding (Treasure/Corporate bonds), Foreign currency.- INQUIRIES. Relevant market information, Price quotations, Positions transfer (local and international), Claim follow ups.

• Customer Service Representative

  • Apr 2012 - Jul 2014

  - Customised attention through Fonobanco/Galicia Responde platform.- TRANSACTIONS. Credit card payment, transfers, constitution and renewal of fixed term deposit, etc.- INQUIRIES. Accounts: balance/account activity; Credit Cards: limits, balance, consumptions; loans, etc.



COVEDISA

• Technology, Information and Internet
• 100 - 200 Employee

• Telephone Sales Agent

  • Aug 2011 - Jan 2012

  - Telephone contact with customers to sell goods and services (Movistar campaign). - Outcome orientation; metric evaluation. - Telephone contact with customers to sell goods and services (Movistar campaign). - Outcome orientation; metric evaluation.



Ministerio de Desarrollo Urbano, GCBA

• Community Relations (GDI&CC)

  • Apr 2011 - Jun 2011

  - Attend claims, demands, complaints, suggestions, etc. of neighbors from the City of Buenos Aires via mail or via phone. - Inform neighbors personally about public works, constructions, reformations, being made in surrounding areas (fieldwork). - Attend claims, demands, complaints, suggestions, etc. of neighbors from the City of Buenos Aires via mail or via phone. - Inform neighbors personally about public works, constructions, reformations, being made in surrounding areas (fieldwork).