Experience

Upper Merion Area School District

• Education Administration Programs
• 200 - 300 Employee

• Attendance Clerk

  • Aug 2013 - Present

  Monitor attendance of 360+ students taking appropriate action to handle absence abusers and late students. Interact with parents on a daily basis concerning attendance policies and procedures. Maintain and update student files. Greet and assist parents and visitors of Roberts Elementary School. Provide clerical support to staff. Answer telephone and route calls to appropriate personnel. Monitor attendance of 360+ students taking appropriate action to handle absence abusers and late students. Interact with parents on a daily basis concerning attendance policies and procedures. Maintain and update student files. Greet and assist parents and visitors of Roberts Elementary School. Provide clerical support to staff. Answer telephone and route calls to appropriate personnel.



SAP

• Germany
• Software Development
• 700 & Above Employee

• Billing Specialist

  • Oct 2012 - Aug 2013

  Ensured timely and accurate Purchase Order and Credit Card customer billing of training events and activity. Analyzed pending billing, identifying potential quality issues and resolved directly with upstream personnel. Interacted directly with SAP customers and Internal SAP personnel to resolve billing issues. Analyzed credit requests from customers and recommended credits to finance as well as processing of said credits once approved by management. Answered billing line and assisted with… Show more Ensured timely and accurate Purchase Order and Credit Card customer billing of training events and activity. Analyzed pending billing, identifying potential quality issues and resolved directly with upstream personnel. Interacted directly with SAP customers and Internal SAP personnel to resolve billing issues. Analyzed credit requests from customers and recommended credits to finance as well as processing of said credits once approved by management. Answered billing line and assisted with customer inquiries as well as inquiries received in the Education Billing share email box. Uploaded and maintained all Purchase Orders received from customers for payment of education training. Show less Ensured timely and accurate Purchase Order and Credit Card customer billing of training events and activity. Analyzed pending billing, identifying potential quality issues and resolved directly with upstream personnel. Interacted directly with SAP customers and Internal SAP personnel to resolve billing issues. Analyzed credit requests from customers and recommended credits to finance as well as processing of said credits once approved by management. Answered billing line and assisted with… Show more Ensured timely and accurate Purchase Order and Credit Card customer billing of training events and activity. Analyzed pending billing, identifying potential quality issues and resolved directly with upstream personnel. Interacted directly with SAP customers and Internal SAP personnel to resolve billing issues. Analyzed credit requests from customers and recommended credits to finance as well as processing of said credits once approved by management. Answered billing line and assisted with customer inquiries as well as inquiries received in the Education Billing share email box. Uploaded and maintained all Purchase Orders received from customers for payment of education training. Show less



Upper Merion Area School District

• Education Administration Programs
• 200 - 300 Employee

• Attendance Clerk

  • Apr 2009 - Oct 2012

• Front Desk Receptionist - Administration Building

  • Sep 2008 - Apr 2009

  Greeted and Assisted Visitors of the Administration Building Answered the telephone and routed calls to the appropriate personnel Folded and prepared payroll checks and check statements for mailing Verified accounts payable checks, and prepared them for mailing Alphabetized Time Sheets DocuShared various forms as needed for the Accounting Department



Our Lady of the Assumption School

• Strafford, PA

• Teacher's Aide

  • Sep 2004 - Aug 2008

  Assisted teacher in supervision of students. Interacted and attended to the needs of the students. Prepared, set up, and cleaned up classroom projects. Kept attendance records of students. Maintained Communication Folders to and from parents. Various other classroom duties as assigned Assisted teacher in supervision of students. Interacted and attended to the needs of the students. Prepared, set up, and cleaned up classroom projects. Kept attendance records of students. Maintained Communication Folders to and from parents. Various other classroom duties as assigned



Main Line Federal Savings Bank

• Wayne, PA

• Various Positions Held

  • Apr 1980 - Jan 1994

  Assistant Manager: Responsible for overseeing the daily operation of the branch, handling customer service problems and complaints, employee relations, training and development of new employees, preparing monthly audit and security reports, billing of safety deposit box customers, and supervised a staff of seven Banking Supervisor: Supervised other Savings Counselors, helped tellers to balance their work at the end of the day Savings Counselor: Answered telephones, sold travelers checks… Show more Assistant Manager: Responsible for overseeing the daily operation of the branch, handling customer service problems and complaints, employee relations, training and development of new employees, preparing monthly audit and security reports, billing of safety deposit box customers, and supervised a staff of seven Banking Supervisor: Supervised other Savings Counselors, helped tellers to balance their work at the end of the day Savings Counselor: Answered telephones, sold travelers checks, savings bonds, opened new accounts, discussed various services intelligently with prospective customers, and set up personal loans and automobile loans Senior Teller and Head Teller: Responsible for the supervision of six other tellers, prepared and presented teller performance evaluations, performed audits of teller cash drawers, managed the daily settlement of the ATM machine, ordered the cash and supplies needed to run the vault, and resolved customer problems and complaints Teller: Responsibilities included processing deposits, withdrawals, closing and opening accounts, handling large volumes of cash and checks Show less Assistant Manager: Responsible for overseeing the daily operation of the branch, handling customer service problems and complaints, employee relations, training and development of new employees, preparing monthly audit and security reports, billing of safety deposit box customers, and supervised a staff of seven Banking Supervisor: Supervised other Savings Counselors, helped tellers to balance their work at the end of the day Savings Counselor: Answered telephones, sold travelers checks… Show more Assistant Manager: Responsible for overseeing the daily operation of the branch, handling customer service problems and complaints, employee relations, training and development of new employees, preparing monthly audit and security reports, billing of safety deposit box customers, and supervised a staff of seven Banking Supervisor: Supervised other Savings Counselors, helped tellers to balance their work at the end of the day Savings Counselor: Answered telephones, sold travelers checks, savings bonds, opened new accounts, discussed various services intelligently with prospective customers, and set up personal loans and automobile loans Senior Teller and Head Teller: Responsible for the supervision of six other tellers, prepared and presented teller performance evaluations, performed audits of teller cash drawers, managed the daily settlement of the ATM machine, ordered the cash and supplies needed to run the vault, and resolved customer problems and complaints Teller: Responsibilities included processing deposits, withdrawals, closing and opening accounts, handling large volumes of cash and checks Show less