Experience

Training Alliance Group

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Case Manager

  • Jan 2023 - Present

  • Conducting one-on-one coaching. This person-centered approach recognises a person’s existing skills, defining them by their future aspiration. • Co-designing a job seeker's career roadmap, agreeing on goals and timeframes to develop skills and gain meaningful employment. • Building relationships with community organisations and local stakeholders. • Engaging local employers to understand their needs. • Placing appropriately trained people into known or advertised positions. • Using established employer networks to promote transferable & recently gained skillsets. Show less


Fortix
• Technical Writer


Fortix®

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Social Media and Technical Writer

  • May 2017 - Nov 2022

  • Collaborated with subject matter experts (SMEs) in design and development of software user guide • Authored a 500+ page online software user guide for CRM software • Wrote and edited technical News Letters, using WordPress and MailChimp for new and existing customers • Organise and coordinate networking events for the Business Accelerator. • Produced and directed videos to showcase multiple facets of Fortix systems • Developed social media strategies to increase brand awareness, lead generation, and engagement Show less



Kalgoorlie-Boulder Volunteer Centre

• Civic and Social Organizations

• Volunteer Centre Coordinator

  • Dec 2021 - Jun 2022

  • Manage and Supervise volunteers and other employees; • Participate in volunteering/social service sector networks/forums and liaise with government and non-government agencies; • Create partnerships to enhance corporate and employee volunteer programs and opportunities • Manage all human resources functions including recruitment, selection, induction, retention, termination etc.; • Manage and Supervise volunteers and other employees; • Participate in volunteering/social service sector networks/forums and liaise with government and non-government agencies; • Create partnerships to enhance corporate and employee volunteer programs and opportunities • Manage all human resources functions including recruitment, selection, induction, retention, termination etc.;



Australian Electoral Commission

• Government Administration
• 700 & Above Employee

• AEC Facilitator (Trainer for Polling Officials)

  • May 2019 - May 2022

  • Training the Polling Officials for federal election May 2019 , May 2022 • Coordinate training event and materials • Conduct online and face-to-face training of Pre-Poll, PPLO, OIC,2IC and other officials • Training the Polling Officials for federal election May 2019 , May 2022 • Coordinate training event and materials • Conduct online and face-to-face training of Pre-Poll, PPLO, OIC,2IC and other officials



EXCEL4APPS LIMITED

• United Kingdom
• Software Development

• Territory Sales Manager

  • Oct 2011 - May 2014

  • Increase sales, training and implementation of products through effective sales calls within a defined territory covering both government and mining. • Achievement of a set sales target each period. • Develop qualified leads/ opportunities by researching, cold calling, and networking within assigned territory • Communicate the value proposition to potential contacts at all levels within the organization • Use Salesforce to ensure accuracy of quotation and success of implementation projects. • Prepare business plans for the territory consistent with overall business goals • Conduct training for the users Show less



CSG

• United States
• Advertising Services
• 1 - 100 Employee

• Business Develop Manager

  • Jun 2008 - Apr 2010

  • Responsible for all account communications, conflict resolution, and ensuring accounts needs are met (Pronto and MS Dynamics) • Worked closely with the sales team in order to maintain a continuous knowledge of new products and specials in order to identify potential sales, issues or opportunities • Achieving annual sales goals and software maintenance renewals • Provides regular communication between the accounts and team, to provide strong team representation and set proper account expectations. • Reports to the National Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis. Show less