Experience

Worldline Switzerland

• Switzerland
• Financial Services
• 300 - 400 Employee

• Senior Key Account Manager Global Hospitality Merchants

  • Nov 2021 - Present

  Customer care and acquisition of top tier merchants including RFP's

• Key Account Manager Global Hospitality Merchants

  • Dec 2018 - Present

  Managing large Key Account Merchants in the Hospitality sector including F&B and SPA on an international level.Commercial creditcard acceptance for F2F and e-commerce business.Leading implementation projects and rollouts

• Key Account Manager Hospitality

  • Oct 2008 - Dec 2018

  Managing the overall credit card business for our Hospitality Key Account merchants in various European countries. Wide experience in the payment industry both in technical and commercial areasFocusing on growing and developing exiting clients together with generating new businessResponsible for the effective onboarding of new clients



Check In Data A.G.

• Teamleader Customer Service

  • Apr 2006 - Mar 2008

  Leading a team of 10 employees and covering following product range: PMS Fidelio Version 6 / 7 Interfaces SPA BellaVita Leading a team of 10 employees and covering following product range: PMS Fidelio Version 6 / 7 Interfaces SPA BellaVita



Hilton International

• Basel und Umgebung, Schweiz

• Assist. Regional ISM Eastern Europe, Switzerland and Turkey

  • 2008 - 2008

  Project Management for Hotel Openings Coordination and support for installations of PMS Fidelio and interfaces to 3rd party systems (PBX, Keycard, POS, PayTV) Project Management for Hotel Openings Coordination and support for installations of PMS Fidelio and interfaces to 3rd party systems (PBX, Keycard, POS, PayTV)



Check In Data A.G. (Oracle)

• Sellenbüren

• Product Manger Fidelio PMS and Interfaces

  • Jan 2001 - Mar 2006

  Installation, Support, Training and standardisation PMS Fidelio within Switzerland Installation, Support and Training for all kind of interfaces (PBX, Keycards, PayTV Systems, POS Systems etc) within Switzerland and across Europe. Certified Hilton installer mainly DACH, eastern countries and France. IFC projects for Marriott in Switzerland, UK and other countries Installation, Support, Training and standardisation PMS Fidelio within Switzerland Installation, Support and Training for all kind of interfaces (PBX, Keycards, PayTV Systems, POS Systems etc) within Switzerland and across Europe. Certified Hilton installer mainly DACH, eastern countries and France. IFC projects for Marriott in Switzerland, UK and other countries



Check In Data

• Software Development
• 1 - 100 Employee

• Assist. Product Manager Fidelio

  • Jun 1996 - Jan 2001

• Customer Success Specialist

  • Dec 1993 - May 1996

  Setup, Training and Support Front Office Application Fidelio and Mirus Accounting Software



FSH Informatique Montreux

• Montreux

• Helpdesk-Analyst

  • Sep 1992 - Nov 1993

  Market launch, setup, training and support of payroll software "Jackpot" and "Mirus" for Hospitality merchants in Switzerland Market launch, setup, training and support of payroll software "Jackpot" and "Mirus" for Hospitality merchants in Switzerland



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Assist. Key Account Manager

  • Mar 1991 - Aug 1992

  Market analyses Food Sector (especially chocolate) Interface between the customer and all relevant divisions Managing national accounts Market analyses Food Sector (especially chocolate) Interface between the customer and all relevant divisions Managing national accounts