Marianne Fountain
Manager of Business Process Improvement at Ingersoll Paper Box- Claim this Profile
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Bio
Experience
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Manager of Business Process Improvement
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Nov 2021 - Present
Ingersoll, Ontario, Canada
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Jones Healthcare Group
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Canada
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Packaging and Containers Manufacturing
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100 - 200 Employee
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Manager, Continuous Improvement and Quality
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Jan 2020 - Oct 2021
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Manager Quality Assurance
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Dec 2014 - Oct 2021
London, Canada Area Worked with Production team on implementation of FMEA Manage staff of 8 (eight) Quality Inspectors Worked with HSE to create GMP Risk Assessment Created escalation process for disposition of all in-process defects Member of the New Business Transition, Continuous Improvement and Operational Excellence Teams Maintain Customer Scorecards and tracking PPM, deliveries and non-conformances reported. Created Standard operating procedures and parameters for in-process QA lab
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Quality Administrator
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Sep 2012 - Oct 2013
London, Ontario Maintain policies and procedures that conform to the requirements of the Quality Management, GMP and PAC secure systems. Maintain and implement customer specified requirements. Calculate and compile Quality Assurance data for use in daily, weekly, monthly and annual reports. Maintain electronic and hard copies of Quality Procedures, Forms and Quality Manuals. Maintain electronic copies of Closed non-conformance reports (CIRs) Extensive use and knowledge of SAP Manage internal… Show more Maintain policies and procedures that conform to the requirements of the Quality Management, GMP and PAC secure systems. Maintain and implement customer specified requirements. Calculate and compile Quality Assurance data for use in daily, weekly, monthly and annual reports. Maintain electronic and hard copies of Quality Procedures, Forms and Quality Manuals. Maintain electronic copies of Closed non-conformance reports (CIRs) Extensive use and knowledge of SAP Manage internal audit scheduling and prep work. Ensure that the measuring and test-equipment calibration program is maintained and up-to-date Manage Pest Control System Provide support to HSE department Show less
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Quality administator
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Oct 2011 - Aug 2012
•Completed Audit cycle for internal business process audits for 2011 •Assisted with the completion of detailed First Article Inspection Reports to customer specifications •Completed conformity reports and compliance matrices •Maintained traceability for batch numbers, test reports and lot inspections. •Acted as a point of contact for critical production items required for our Nogales, Mexico plant. •Maintained vendor surveys, disapproved any vendor that did not… Show more •Completed Audit cycle for internal business process audits for 2011 •Assisted with the completion of detailed First Article Inspection Reports to customer specifications •Completed conformity reports and compliance matrices •Maintained traceability for batch numbers, test reports and lot inspections. •Acted as a point of contact for critical production items required for our Nogales, Mexico plant. •Maintained vendor surveys, disapproved any vendor that did not comply •Extensive use of Syteline Show less
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Quality Auditor
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Sep 1993 - Nov 2011
Stratford Ontario •Responsible for Standard Work implementation, creating, editing and controlling documentation. •Completed 2 month special assignment in Hebron Kentucky creating work instructions, standard work etc. and trained new staff which facilitated Honeywell North American distribution to transition from one logistics provider to another •Received a “BRAVO” award from Honeywell for efforts in Kentucky and cost savings realized from work. •Received a team “Reward and Recognition” for… Show more •Responsible for Standard Work implementation, creating, editing and controlling documentation. •Completed 2 month special assignment in Hebron Kentucky creating work instructions, standard work etc. and trained new staff which facilitated Honeywell North American distribution to transition from one logistics provider to another •Received a “BRAVO” award from Honeywell for efforts in Kentucky and cost savings realized from work. •Received a team “Reward and Recognition” for accomplishments with Honeywell Operating Systems •Verified the quality of all internal and customer key characteristics through inspection process. •Managed non-conforming product for containment, disposition, create rework instructions and oversee the sort and rework process. •Audited control plans and was part of the internal audit team for TS16949, ISO 9000, 14000, and 18000 standards. •Completed PPAP process, annual layouts, and prepared related documents. Measured parts, and compared to customer specifications and engineering drawings. •Managed Quality hold and COPQ materials in SAP business system. •Calculated departmental PPM rates, and investigated cause. Assisted in root cause investigations. •Sourced vendors to complete complex calibrations on equipment, made repairs to measuring equipment, and calibrated. Performed gauge R & R. •Controlled documents for Health and Safety Department, maintained and controlled FMEA’s, control plans, work instructions, forms and policies, maintained ISO/TS16949, ISO14001 and OSHAS18001 standards •Operated CMM, shadowgraph, contracer, impulse testers, burst testers and seam mate measuring and test equipment. •Honeywell Operating Systems – Member -HOS (Toyota Production System) Organizational Design Team and People Capability Team to reduce job classifications and streamline work hours •Worked on HOS improvement team and used load level charts to lean out processes for inventory and operators. •Excellent knowledge of SAP Show less
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Education
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Conestoga College
Quality Control Technology/Technician -
SGS
GMP and HACCP Training -
Conestoga College
Journalism -
Management & Strategy Institute
Six Sigma Lean Black Belt Professional -
Management and Strategy Institute
Six Sigma Champion Certified (SSCC) -
OSG
Supervisor Competency Training -
SGS
BRC Internal Auditor Training