Experience

INHOUSE

• United States
• Hospitality
• 1 - 100 Employee

• Co-Founder

  • Nov 2016 - Present

  Co-creating and developing a company has been the most interesting learning process I have experienced so far. It has allowed me to truly understand the constants challenges of managing a business, and given a true sense of responsibility and resilience. Within my role, I participated in every aspect of a business and particularly thrived on: Sales - Creation of sales strategies. Customer prospecting plan. Monitoring of sales platforms (Google, social networks, mailings). Client management from initial contact to contract signature, calls and reservations for meeting rooms or conferences. Median occupancy rate of 48 private offices at over 90%. Recovery of client portfolio post COVID at over 95% occupancy. Client portfolio management for national and international companies. Team building - Creation and organization of activities within the offices to create cohesion and good relationships between customers. Monthly customers activities planning. Organization and realization of Events. General customer care (satisfaction surveys, customer activity reports). Internal Team building with trips organization & Events organization. B2B projects - Creation, planning, and implementation of exclusive offices & personalized team building solutions with International clients. Team management - Job development plan with the team. Weekly & monthly meetings with every collaborator to ensure their well being & professional goals are met accordingly. Operations - Supplier management Maintenance follow-up (monthly maintenance reports, space improvement proposals, general works follow-up). Marketing - Monitoring brand creation and concept development. Legal - Obtaining permits. Civil liability contracts, Insurance. Accounting - General monitoring in collaboration with the accountants, monitoring customer invoicing. Show less