Marianne Caparas

Senior Business Analyst at RightCrowd
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH

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Credentials

  • Microsoft Certified: Dynamics 365 for Sales Functional Consultant Associate
    Microsoft
    Sep, 2019
    - Oct, 2024
  • Microsoft Certified: Dynamics 365 for Marketing Functional Consultant Associate
    Microsoft
    Aug, 2019
    - Oct, 2024
  • MB-200 Microsoft Dynamics 365 Customer Engagement Core
    Microsoft
    Jul, 2019
    - Oct, 2024
  • MCSA: Dynamics 365 - Certified 2019
    Microsoft
    Feb, 2019
    - Oct, 2024

Experience

  • RightCrowd
    • United States
    • Software Development
    • 100 - 200 Employee
    • Senior Business Analyst
      • Oct 2021 - Present

      Working as a senior business analyst in a managed services project for a multinational technology corporation. Working as a senior business analyst in a managed services project for a multinational technology corporation.

  • Indra
    • Spain
    • Engineering Services
    • 700 & Above Employee
    • Business Consultant
      • Apr 2020 - Aug 2021

      Worked in a digital channels transformation project and a change management office implementation project for a telco company in Manila, Philippines. Worked in a digital channels transformation project and a change management office implementation project for a telco company in Manila, Philippines.

  • Barhead Solutions
    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Analyst | Microsoft Dynamics 365
      • Dec 2018 - Mar 2020

      Worked on the following projects: -Microsoft Dynamics 365 for Field Service implementation for a marine operations company in Tasmania, Australia -Microsoft Demo Services: Configured Microsoft Dynamics 365 CRM modules and provided user stories for various industry demo packs (e.g. Property and Casualty Insurance, Utilities-Energy, Intelligent Sales and Marketing Live Drive & Telco and Cable with Omnichannel) Worked on the following projects: -Microsoft Dynamics 365 for Field Service implementation for a marine operations company in Tasmania, Australia -Microsoft Demo Services: Configured Microsoft Dynamics 365 CRM modules and provided user stories for various industry demo packs (e.g. Property and Casualty Insurance, Utilities-Energy, Intelligent Sales and Marketing Live Drive & Telco and Cable with Omnichannel)

  • Indra
    • Spain
    • Engineering Services
    • 700 & Above Employee
    • Business Consultant
      • Apr 2013 - Dec 2018

      Worked on the following projects for an energy distribution company in Manila, Philippines: -SAP ERP post implementation support -Outage portal implementation -Customer Management System implementation and post implementation support Worked on the following projects for an energy distribution company in Manila, Philippines: -SAP ERP post implementation support -Outage portal implementation -Customer Management System implementation and post implementation support

  • L'Oreal Philippines Inc.
    • NCR - National Capital Region, Philippines
    • Human Resources Consultant
      • Oct 2012 - Mar 2013

      Worked as a process consultant under the human resources department. Worked as a process consultant under the human resources department.

Education

  • De La Salle University
    Bachelor of Science - BS, Engineering/Industrial Management

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