Marianna Romero Palacián

Conversational Designer at Tucuvi
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Contact Information
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Credentials

  • Periodismo Cultural
    Formación Al Cuadrado
    May, 2019
    - Sep, 2024
  • Marketing Digital
    Google Actívate
    Nov, 2018
    - Sep, 2024
  • Designing for Conversation
    Amazon Web Services (AWS)

Experience

    • Spain
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Conversational Designer
      • Dec 2020 - Present

    • Spain
    • Higher Education
    • 700 & Above Employee
    • Professor
      • Nov 2020 - Nov 2020

      I was in charge of the practical part of the Voice Interfaces subject in the V edition of the Usability and User Experience course:• Defining use cases for voice• Scriptwriting• Roleplaying & Wizard of Oz• Prototyping in Voiceflow I was in charge of the practical part of the Voice Interfaces subject in the V edition of the Usability and User Experience course:• Defining use cases for voice• Scriptwriting• Roleplaying & Wizard of Oz• Prototyping in Voiceflow

    • Spain
    • Non-profit Organizations
    • 100 - 200 Employee
    • Fundraising
      • Nov 2018 - Dec 2018

      Teleoperator and customer experience. Fund-raising in the Area of ​​Partners and Donors. I participated in the fundraiser to help Nigerian women and girls in the 2018 Christmas Campaign. Teleoperator and customer experience. Fund-raising in the Area of ​​Partners and Donors. I participated in the fundraiser to help Nigerian women and girls in the 2018 Christmas Campaign.

    • France
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Service and Sales
      • Aug 2018 - Oct 2018

      CRM. Telephone assistance and personalized advice in the field of the energy sector. Sales. Telemarketing. Knowledge management. Negotiation. CRM. Telephone assistance and personalized advice in the field of the energy sector. Sales. Telemarketing. Knowledge management. Negotiation.

Education

  • LA NAVE NODRIZA
    Voice User Interface Design Workshop
    2020 - 2020
  • EOI
    UX - Usability and User Experience, 10
    2019 - 2019
  • Complutense University of Madrid
    Degree, Philosophy
    2014 - 2018
  • Colegio Santiago de León de Caracas
    Humanidades/Estudios humanísticos
    2000 - 2014

Community

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