Mariangélica Nava Sánchez
Coordinador Soporte Tecnico at Gandalf Comunicaciones C.A.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Venezuela, VE
Languages
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English Professional working proficiency
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Spanish Native or bilingual proficiency
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Experience
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Gandalf Comunicaciones C.A.
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Telecommunications
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1 - 100 Employee
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Coordinador Soporte Tecnico
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Nov 2017 - Present
Responsable de establecer las actividades diarias del departamento. Revisar reportes de fallas de la Red. Resolver fallas en la red que el primer nivel de soporte logre. Proponer nuevos métodos de trabajo que ayuden a desarrollar las actividades del departamento.
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Ingeniero de Soporte Técnico
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Nov 2016 - Oct 2017
Monitoreo de eventos de Red. Diagnosticar y solventar fallas en la red con troubleshooting. Generar informes de fallas de la red. Orientar al cliente para que restablezca o verifique el servicio en caso de que haya problemas con el mismo.
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Education
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2013 - 2017
Universidad Rafael Belloso Chacín
Engineer's degree, Electronic Engineering, Telecomunications.
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