Experience

Texas Organ Sharing Alliance

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Quality Analyst II

  • Sep 2019 - Present



OneLegacy

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Donation Development Coordinator

  • Apr 2018 - Jun 2019

  Represented and partnered with assigned hospitals to maximize the potential for organ, eye, and tissue donation. Provided oversight by directing and coordinating the donation process and served as an educational resource to all hospital staff. Maintained the hospitals outcome data and communicated all data and missed donation opportunities for quality improvement to the appropriate hospital team members. Additionally, I partnered with key administration and hospital team members to develop policies and procedures, implement strategies to increase referrals and improve performance outcomes in organ and tissue donation.



St. Jude Memorial Foundation

• United States

• Major Gifts Coordinator

  • Mar 2017 - Oct 2017

  Provided project support regarding all initiatives of the Major Gift’s Team. This was accomplished by assisting the team’s director and the major gifts officers with donor retention, efforts to increase donor population, and broadening donor acquisition in terms of location and demographics. I compiled confidential patient data for philanthropic purposes, documented donor visits, and identified donor’s information in Raiser’s Edge and Meditech. Additionally, I coordinated and assisted with relationship management strategies put in place by the Major Gift’s team to cultivate donor relationships, and worked with C- level executives on a strategic campaign to invite $100 million in philanthropic support to accelerate St. Jude’s leadership in cancer, palliative, and stroke care. Daily functions included working with the Microsoft Outlook Calendar to send appointments, meeting reminders, and emails. Mail merged in Microsoft Word, updated spreadsheets in Microsoft Excel, prepared presentations in Microsoft PowerPoint, and would attend staff meetings and transcribed minutes.



California State Polytechnic University-Pomona

• United States
• Higher Education
• 700 & Above Employee

• Graduate Student Assistant

  • May 2016 - Dec 2016

  Worked alongside administrators, faculty, and students by providing them with the highest customer service. I obtained experience using Cascade, PeopleSoft, Bronco Direct, and Blackboard by organizing and analyzing the center’s databases, assisting program coordinators with their events, and processing applications. Daily functions included answering emails, phone calls, and responded to questions with regard to both the LRC and CPU 401. I was responsible for the maintenance of the Cal Poly Pomona LRC website and LRC Facebook page. I scheduled, attended, and wrote minutes for each staff meeting held once a month, and kept the office updated by maintaining the bulletin boards. It was also my responsibility to supervise student workers and tutors when staff was absent



In-N-Out Burger

• United States
• Restaurants
• 700 & Above Employee

• Level 5 Store Associate

  • 2013 - 2015

  As an In-N-Out store associate my responsibilities involved working with a large team of people under an extremely fast paced and stressful environment. It was my responsibility to coordinate the team, and make sure that everyone was doing their job in order for the store to run smoothly. I would train the new hires, and I would also train those who wanted promotions inside the company. I was responsible for resolving the issues of both the customers and the store employees before the problem reached the store manager. I managed the opening and closing of the store, and even had administrative responsibilities such as counting money and doing paper work for the store supervisor.