Outreach Coordinator

• Sep 2023 - Present

Onboarding Project Manager, Global Payroll

• Apr 2023 - Sep 2023

- Facilitating a seamless onboarding experience for new users by leveraging Deel's Global Payroll solution while comprehensively understanding their payroll, benefits, bonuses, and policies needs.- Acting as the primary point of contact for users' HR inquiries, needs, and requirements, providing training, support, and HR guidance, while ensuring compliance with applicable laws and regulations.- Addressing country-specific payroll, compliance, and HR inquiries from users across over 90 countries, considering compensation structures and ensuring adherence to relevant laws.- Collaborating closely with users to gain insights into their specific requirements, and expertly guiding them through the implementation process. This encompasses activities ranging from contract negotiation and employee onboarding to system configuration, all while aligning with HR policies and best practices.- Establishing enduring user relationships by providing consistent HR support, expert guidance, and compliance with applicable laws and regulations.- Deel's Global Payroll solution enables companies to run payroll in 90+ countries directly from one platform, allowing them to streamline international operations and eliminate the ongoing admin of local compliance, taxes, benefits, and more. Show less

Employee Experience Manager

• Oct 2021 - Apr 2023

- Leading HR expertise for Latin America, including Colombia, Mexico, Peru, Ecuador, Panama, Chile, Honduras, and Bolivia, managing complex people-related matters across the employee lifecycle within EOR (Employer of Record) operations.- Overseeing operations in more than 6 countries in Latam, ensuring compliance and effective HR practices.- Providing employee support in HR-related questions throughout the entire employee lifecycle, including onboarding and terminations.- Providing comprehensive employment advice and support to employees.- Implementing necessary advice and guidance specifically tailored for dispatched workers.- Managing HR-related inquiries, which included handling onboarding processes, managing contracts and their amendments, reviewing redlines, and efficiently executing terminations when necessary. Show less

Human Resources and Internal Comms Analyst

• Oct 2020 - Oct 2021

- Leading establishing and developing the HR department, implementing processes, policies, and procedures to support company growth and employee needs. - Creating policies, wellness strategies, and engagement initiatives to enhance employee satisfaction and well-being. - Managing the end-to-end employee lifecycle process, including content creation and events that reinforce company values and culture. - Monitoring employee satisfaction, addressing concerns, and supporting recruitment for a diverse, remote, and international team. - Designing and delivering enablement sessions to provide comprehensive training and development opportunities for employees. - Supporting the organization through M&A processes by implementing change management strategies and ensuring a smooth transition for employees. Show less

Operations Manager

• Apr 2019 - Mar 2020

-Communicate with clients of small and medium-sized companies, helping them identify problems, and transmitting that feedback from users to the development team to improve the product. -Present the demo of the platform to potential customers. -Create an inbound sales strategy based on the automatization of the processes by identifying triggers and creating flows for each of the profiles of the leads we wanted to attract by using digital tools such as HubSpot, LinkedIn Sales Navigator, email marketing, content creation, among others to define the best practices. Show less

Internal Communications Specialist

• Aug 2018 - Feb 2019

Hired by Adecco for Productos Roche S.A. -Design and execute internal communication campaigns (local and with the global team) to increase employee engagement, working together with the Human Resources department. -Responsible for the internal communication channels: newsletter, magazine, and institutional emails, among others. -Help organize internal and external events: annual conventions, workshops, and product launches. -Provide administrative support to Management: contract review, legalization of expenses, and budgets. Show less

Intern

• Aug 2017 - Dec 2017

-Create content for the abc.es website, news from agencies, and my journalistic works. -Provided support to the social network team and the community manager and did permanent media monitoring. -Create content for the abc.es website, news from agencies, and my journalistic works. -Provided support to the social network team and the community manager and did permanent media monitoring.

Editorial Intern

• Nov 2016 - Mar 2017

- Part-time job as a student -Create editorial content, monitor media, and create a database of potential clients. -Do simultaneous translations between Spanish and English in interviews and articles and content for the web. - Part-time job as a student -Create editorial content, monitor media, and create a database of potential clients. -Do simultaneous translations between Spanish and English in interviews and articles and content for the web.

Monitora Dirección de la carrera de Comunicación Social

• Jan 2015 - May 2015

Tutora Centro de Escritura Javeriano

• Aug 2014 - Jan 2015