Mariana Ribeiro Chaves

Admissions Officer at IH Sydney Training Services
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • Inglês Full professional proficiency
  • Português Native or bilingual proficiency
  • Espanhol Limited working proficiency
Skills

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Flávia Olivato

Mariana é uma profissional comprometida com as atividades e os objetivos determinados para suas tarefas. Aprende com facilidade e relacionasse de forma positiva com os colegas de trabalho. É pró-ativa, sabe dar e ouvir feedback. É uma pessoa integra, comunicativa, alegre. Foi ótimo tê-la na equipe!

Carlos Henrique Ribeiro

Dedicação, proatividade e foco são algumas das caracteríscitcas da Mariana. Na faculdade, elaboramos muitos projetos juntos os quais em todos os momentos pude contar com a colaboração ativa da Mariana. excelente aluna, excelente profissional. Eu recomendo!

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Credentials

  • Diploma of Project Management
    Australian Pacific College
    Apr, 2021
    - Sep, 2024
  • Diploma of Entrepreneurship and Innovation
    Laneway Education
    Apr, 2020
    - Sep, 2024
  • Content & Inbound Marketing
    ESPM
    Mar, 2016
    - Sep, 2024
  • Digital Marketing / Marketing na Era Digital
    HSM
    Aug, 2012
    - Sep, 2024
  • SEO
    Agência Mestre
    Jul, 2012
    - Sep, 2024

Experience

  • IH Sydney Training Services
    • Australia
    • Higher Education
    • 1 - 100 Employee
    • Admissions Officer
      • Jul 2022 - Present

      Manage applications for prospective students and is actively involved with the ongoing daily analysis of student data through visa processing procedures; Process student application forms accurately and promptly; Maintain student records on PRISMS and issue CoE documents; Issue offer letters, invoices and other student documents Answer enquiries (phone, email and walk-ins) and provide detailed product information primarily to students and agents; Keep staff and management informed of events related to student admissions and enquiries. Show less

  • Information Planet Australia
    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Education Planner
      • May 2019 - Dec 2021

      • Counsel, guide, and assist international students in choosing the most appropriate courses for their requirements in a professional manner with the highest quality of customer service interaction. • Assist students with visa application, applying for a visa, and understanding all visa requirements and processes. • Building trust, respect, and cooperation between all team members • Developing social media posts and videos to promote and sell including marketing strategy • Promote to Team Leader with less than one year. Show less

  • STB Student Travel Bureau
    • Brazil
    • Education Administration Programs
    • 200 - 300 Employee
    • Owner | Manager
      • May 2014 - Dec 2018

      • Owner of a student agency branch • Responsible for operational aspects, including sales and human resources (hiring, training, managing, and supervising team). • Managing budget, investing and allocating funds properly. • Analytical thinking to make the best decision and solving problems. • Understanding the customer’s needs and providing the best services before, during and after the sale. • Coordinating the work team, keeping them motivated to reach the target providing guidance and monitoring performance. Show less

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Internal Audit Consultant
      • Sep 2010 - Dec 2012

      • Planning and execute Internal Audit • Activities focused on development on market risk. • Propose improvements and aid in monitoring and implementation of action plans. • Participate in projects that aim financial institutions adequacy to compliance with Brazilian Central Bank requirements, for market risk internal models utilization on capital adequacy, including diagnosis of the level of process maturity of the treasury. • Risk management, technical documentation analysis. • Planning and execute Internal Audit • Activities focused on development on market risk. • Propose improvements and aid in monitoring and implementation of action plans. • Participate in projects that aim financial institutions adequacy to compliance with Brazilian Central Bank requirements, for market risk internal models utilization on capital adequacy, including diagnosis of the level of process maturity of the treasury. • Risk management, technical documentation analysis.

Education

  • Torrens University Australia
    Graduate Diploma, Business Information Systems
    2021 - 2022
  • Insper
    Specialisation, Certificate in Marketing Management (CMM)
    2012 - 2014
  • FECAP
    Bachelor's degree, Business Administration
    2006 - 2010

Community

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