Logistics Coordinator

• Jan 2023 - Present

Export Sales Manager

• Aug 2021 - Feb 2022

Appointed deputy manager of the unit, comprising 5 staffs and over 300 clients. Tasks included:- Training of new staffs- Monitoring invoice payment by clients- Representing the unit as a key user in the new ERP design and implementation process (Infor M3)- KPI reporting to senior management

Export Sales Coordinator

• May 2019 - Aug 2021

Ensured supplies of Zadig & Voltaire products to wholesale clients and retail stores in EU and non-EU countries (UK, Canada, Argentina, Chili, South Africa, Norway, Russia, Ukraine, Kazakhstan, UAE, Israel, Lebanon, Japan, South Korea, Australia, St Martin and Saint Barthelemy): - Issuing export documents (Invoice, Packing List, Certificate of origin) and ensuring compliance with customs laws, policies and international trade agreements- Managing orders processing in line with clients requests/specifications and collection drops, and ensuring effective delivery to carriers, clients and warehouses from France and Hong Kong to locations all around the world- Addressing complaints from customers and providing after-sales support upon request- Day to day communication with clients, warehouses and freight forwarders- Handling end of season returns logistics- Storing and sorting financial and non-financial data- Undertaking coordination tasks with accounting, imports and sales services- Managing logistics for new stores opening (furniture, equipment, etc.) Show less

Export Sales Assistant

• Jul 2017 - May 2019

Clients: EBU, Record TV, Globo, NBC, AFP, Telefonica, SNRT, France Televisions, Canal+ Ensuring order management and interface between clients from Media and Broadcast industry, support and production teams: - Issuing export documentation such as invoice, packing list, origin certificates, EUR01... - Purchase orders management on SAP until invoicing and delivery at client's facilities all over the world - Managing customers complaints and litigation - Ensuring export customs clearance, specially temporary admission to sensible destinations such as Brazil - Financial follow-up, ensuring communication between clients and accounting - Constant communication and quoting with freight forwarders to ensure lead time, costs and service quality Show less

International Logistics Analyst

• May 2016 - Nov 2016

Customer Service for broadcasting and Media companies as Panasonic (EFM UK), L’Equipe, Atos, LOIDL (Swiss House), Czech TV, Caracol TV, SRG SSR, MTVA, Informa Sistemi, CONI, Creative Technology: - Coordination of Door to Door Transport Chain, by monitoring and following up all internal and external service providers including Customs Clearance, International and National Logistics services, Communication with KN Abroad, Agents and Customers - Control of incoming documentation and handover to department leader - Ongoing Project Cost / Budget Control - Writing and Submit Quotes under supervision of Commercial Team Show less

Import/Export Analyst

• Sep 2012 - Jul 2015

Clients : Etesco, IKM Testing, Dril Quip, Bailly,IRM, RIGNET Coordination of Import shipments (Consumables, Repetro and Temporary Admission) for Oil and Gas industry: - Documentation analysis and approval, collection request, HC / NCM classification, shipment green light, customs clearance and delivery to client's facilities - Responsible for requesting the extension of the Temporary Admission and Repetro processes, including a thorough examination of documents and contracts in order to present to brazilian customs authorities; - Full control of the shipments costs including managing advanced payment request for duties and taxes, weekly financial report to clients; - Monitoring and close "follow-up" with client, including daily status report of all import shipments Show less

Internship at the International Business Center

• Aug 2010 - Aug 2011

• Assistance in the preparation of International Trade Union missions in the fashion and aducation areas; • Prospection of possible interested parties in the mission of the business enviroment; • Confection of the Travel Guide with important points of the site of the Fairs and Congresses. • Monitor of the event called "Fashion Rio", accompanying international buyers, doing the simultaneous translation; • Assistance in the preparation of International Trade Union missions in the fashion and aducation areas; • Prospection of possible interested parties in the mission of the business enviroment; • Confection of the Travel Guide with important points of the site of the Fairs and Congresses. • Monitor of the event called "Fashion Rio", accompanying international buyers, doing the simultaneous translation;

International Purchase Intern

• May 2009 - Aug 2010

• Assistance in the purchase process of Fashion products (clothing, bags, accessories); • Monitoring of brands; • Relationship with suppliers; • Managing the progress of products in all stores in Brazil; • Margin tracking; • Inventory balance; • Weekly reports. • Assistance in the purchase process of Fashion products (clothing, bags, accessories); • Monitoring of brands; • Relationship with suppliers; • Managing the progress of products in all stores in Brazil; • Margin tracking; • Inventory balance; • Weekly reports.