Executive Assistant / Travel Coordinator

• Apr 2014 - Present

Travel Coordinator & Administrator

• May 2013 - Apr 2014

• Responsible for coordination, organization of travel arrangements consisting of air, hotel and car rentals world-wide for the largest and one of the most successful developers and owners of solar energy projects in the world; HQ base in Toronto with 33 offices worldwide • Report directly to CEO, CFO, VP’s of International Business Development for: Africa, Asia, Europe, U.S. and Australia • Coordination with travel agents for extremely complicated travel schedules for Executive and International Development team of 120 members while achieving best rates • Attend to cancellations and amendments; liaise with air carriers, car rental companies and hotels when solving travel issues; • Ensured corporate presence at all local and global conferences, events and workshops; reviewed and monitored travel expense reports and rectify inaccuracies • Reconciled all travel credit card transactions with issued invoices in Excel spreadsheets for Accounting department; organized weekly travel lists to ensure the appropriate allocation to the company departments; conducted reports and up-to-date travel calendars for Executive Team • Responsible for ordering and maintaining office supplies as well as daily catering service • Coordinated and set up International conference calls Show less

Spa Sales Manager at Trump International Hotel & Tower Toronto / Quartz Crystal Spa

• Jan 2013 - Apr 2013

• Responsible for the growth and development of market segments and revenue production • Solicited new business for the Group market segment through sales calls, mail outs and telephone solicitations • Conducted account and market research, outside sales calls, telephone solicitation and site inspections to build relationships and target business according to the company's goals. • Kept accurate records of potential customers and follow through on all potential business leads • Negotiated rates within established parameters • Prepared weekly sales reports, implemented individual action plans and participated in weekly meetings • Hosted and coordinated "Earth Day" Annual corporate Spa event; followed-up with clients to ensure delivery of promised offers and services Show less

Executive Assistant

• May 2008 - Dec 2012

• Reported directly to CEO, CFO, COO, VP of Engineering, Development and Property Management • Maintained Executive's appointment schedule by planning meetings, booking conference facilities, arranging national and international conference calls as well as international travel logistics • Liaised with high level Executives in order to maintain successful business relationships • Organized meetings, luncheons, functions and special events in luxurious venues involving multiple internal senior executives and high profile clients • Established objectives; determined priorities; gained cooperation of others; monitored progress; problem-solved; adjusted plans according to CEO’s daily schedule • Assisted with the preparation of business presentations including text, overheads and PowerPoint presentations • Provided hands-on support with land agreements, contracts and other documentation which required high confidentiality • Drafted letters and documentation; responded to all incoming calls directed to CEO; forwarded messages, amended appointment schedules, provided solutions for last minute meetings cancellations • Responsible for ordering office supplies, coffee, snacks and beverages on a weekly basis • Maintained and kept accurate documentation and filing systems; kept records of all incoming and outgoing mail and courier log • Attended to CEO’s personal needs such as: limo service, restaurant reservations, vacation coordination, family gatherings, resolved personal credit card transaction discrepancies, etc. Show less

Receptionist / Administrator

• May 2006 - Apr 2008

• Registered guests upon check-in (assigned rooms) and check out with promptness and accuracy • Processed all payments from guests in the form of cash or credit card • Dealt with and resolved customer complaints which resulted in customer satisfaction • Kept accurate, up-to-date and detailed records of all group and Individual requests, confirmations and transactions • Handled all incoming telephone and email inquiries, created and maintained filing systems, kept diaries, arranged meetings and appointments for entire staff Show less

Sales & Marketing, Coordinator & Administration

• May 2005 - May 2006