Mariana Machado
Student Services Officer at ADC College- Claim this Profile
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English Full professional proficiency
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Spanish Professional working proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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GDPR Compliance & Data Protection/Data Privacy for Beginners
UdemyAug, 2023- Nov, 2024 -
Customer Experience Leadership
LinkedInApr, 2022- Nov, 2024 -
Excel Essential Training (Office 365/Microsoft 365)
LinkedInApr, 2022- Nov, 2024 -
Word Essential Training (Office 365/Microsoft 365)
LinkedInApr, 2022- Nov, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInOct, 2021- Nov, 2024 -
Negotiating: A Toolkit for Advancing Your Interests
LinkedInOct, 2021- Nov, 2024 -
Brazilian Bar Association
OAB CE
Experience
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ADC College
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United Kingdom
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Education Administration Programs
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1 - 100 Employee
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Student Services Officer
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Jan 2023 - Present
Networking with potential Irish companies to strategically offer European students participating in the Erasmus Plus program. The focus of the relationship is to offer work experience to students and companies. • Managing work placements: prospecting new companies, placing students, conducting monitoring visits, and renewing existing partnerships. Acting as a representative towards work placements' HR and managers/supervisors. • Addressing questions/issues as they arise and resolving them accordingly • Ability to prioritize workloads, meet deadlines, and provide professional service in a busy customer-focused environment Show less
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Home Instead Senior Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Home care assistant
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Jan 2021 - Jan 2023
Assist clients daily; auxiliary with medication, bathing, and bathroom functions; prepare meals; grooming and light housework Assist clients daily; auxiliary with medication, bathing, and bathroom functions; prepare meals; grooming and light housework
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Primark
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Ireland
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Retail
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700 & Above Employee
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Retail assistant
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Dec 2020 - Dec 2020
Help customers choose an array of goods and services; organize the store; process payments and maintain a high level of customer service Help customers choose an array of goods and services; organize the store; process payments and maintain a high level of customer service
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Insomnia Coffee Company
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Ireland
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Food and Beverage Services
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100 - 200 Employee
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Barista and Cashier
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Jun 2020 - Dec 2020
• The branch was inside Spar Dame Street • Exceptional customer service skills, engaging with patrons to provide a friendly and welcoming atmosphere. • Efficiently manage cash registers, handling transactions accurately and maintaining a secure cash drawer. • Ability to multitask effectively in a fast-paced environment, taking orders, preparing drinks, and handling customer inquiries with ease. • The branch was inside Spar Dame Street • Exceptional customer service skills, engaging with patrons to provide a friendly and welcoming atmosphere. • Efficiently manage cash registers, handling transactions accurately and maintaining a secure cash drawer. • Ability to multitask effectively in a fast-paced environment, taking orders, preparing drinks, and handling customer inquiries with ease.
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SPAR Ireland
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Ireland
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Retail
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100 - 200 Employee
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Deli Assistant
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Apr 2019 - May 2020
• Proficiently prepared and assembled a variety of deli items, including sandwiches, salads, and cold cuts, ensuring high-quality products. • Provide exceptional customer service, assisting customers with menu choices, offering samples, and accommodating special requests. • Maintain cleanliness and sanitation of the deli area, following food safety guidelines and health department regulations. • Promoted to Barista and Cashier for good work, organization, and development of English • Proficiently prepared and assembled a variety of deli items, including sandwiches, salads, and cold cuts, ensuring high-quality products. • Provide exceptional customer service, assisting customers with menu choices, offering samples, and accommodating special requests. • Maintain cleanliness and sanitation of the deli area, following food safety guidelines and health department regulations. • Promoted to Barista and Cashier for good work, organization, and development of English
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Secretaria de Estado de Segurança Pública e Defesa Social
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Government Administration
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500 - 600 Employee
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Legal assistant
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Nov 2017 - Sep 2018
I worked with lawyers in the research and preparation of cases brought to courts, assisted in cases, and management of the administrative side of court affairs. I worked with lawyers in the research and preparation of cases brought to courts, assisted in cases, and management of the administrative side of court affairs.
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Secretaria de Estado de Segurança Pública e Defesa Social
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Government Administration
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500 - 600 Employee
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Legal administrative assistant
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Nov 2011 - Jan 2017
Carried out the daily administrative activities such as writing e-mails, phone-answering, and typing Carried out the daily administrative activities such as writing e-mails, phone-answering, and typing
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Grupo Oboé
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Investment Management
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1 - 100 Employee
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Administrative assistant
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Feb 2005 - Jan 2006
I provided administrative support to my supervisor. I performed a series of tasks, such as answering phone calls, drafting documents and agreements, ordering office supplies, maintaining the proper functioning of the facilities. I provided administrative support to my supervisor. I performed a series of tasks, such as answering phone calls, drafting documents and agreements, ordering office supplies, maintaining the proper functioning of the facilities.
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Education
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2021 - 2022
Independent College Dublin
Master's degree, Dispute Resolution -
2021 - 2022
Chevron Training
QQI Care Skills and Care of the Older Person, Healthcare -
2018 - 2020
IBAT College Dublin
Business English Course, English Language and Literature, General -
2017 - 2018
Faculdade Ration
Postgraduate Degree, Social security law -
2006 - 2010
Universidade de Fortaleza
Bachelor of Laws - LLB, Law -
2007 - 2007
Universidad de Salamanca
Bachelor of Laws - LLB, International Law and Legal Studies
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