Mariana Lotito
Executive Director at Buenos Aires Open Centre- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Full professional proficiency
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Bio
Rosana De Luca
Mariana demuestra facilidad en la resolución de conflictos, flexibilidad y calma ante el permanente contexto cambiante. Sus intervenciones son eficientes y su comunicación es siempre cálida, amable y clara. Realmente ha sido un placer trabajar en conjunto para el logro de metas comunes. Mariana se destaca por su actitud proactiva y positiva, especialmente por la responsabilidad que asume en cada uno de sus compromisos.
Grace Ibarzabal
I would like to share my work experience with Mariana Lotito, who over the years has proven to be a great professional, always warm and ready to respond and solve, from the smallest of issues to the most important. It is truly an honor and a pleasure to have Mariana as a representative of the International exams that our students sit for, there has not been a single time in which she has been delayed or has not resolved a situation. Always willing to collaborate and organize training courses or sharing different resources. As I said, she is a great professional and a warm and beautiful person.
Rosana De Luca
Mariana demuestra facilidad en la resolución de conflictos, flexibilidad y calma ante el permanente contexto cambiante. Sus intervenciones son eficientes y su comunicación es siempre cálida, amable y clara. Realmente ha sido un placer trabajar en conjunto para el logro de metas comunes. Mariana se destaca por su actitud proactiva y positiva, especialmente por la responsabilidad que asume en cada uno de sus compromisos.
Grace Ibarzabal
I would like to share my work experience with Mariana Lotito, who over the years has proven to be a great professional, always warm and ready to respond and solve, from the smallest of issues to the most important. It is truly an honor and a pleasure to have Mariana as a representative of the International exams that our students sit for, there has not been a single time in which she has been delayed or has not resolved a situation. Always willing to collaborate and organize training courses or sharing different resources. As I said, she is a great professional and a warm and beautiful person.
Rosana De Luca
Mariana demuestra facilidad en la resolución de conflictos, flexibilidad y calma ante el permanente contexto cambiante. Sus intervenciones son eficientes y su comunicación es siempre cálida, amable y clara. Realmente ha sido un placer trabajar en conjunto para el logro de metas comunes. Mariana se destaca por su actitud proactiva y positiva, especialmente por la responsabilidad que asume en cada uno de sus compromisos.
Grace Ibarzabal
I would like to share my work experience with Mariana Lotito, who over the years has proven to be a great professional, always warm and ready to respond and solve, from the smallest of issues to the most important. It is truly an honor and a pleasure to have Mariana as a representative of the International exams that our students sit for, there has not been a single time in which she has been delayed or has not resolved a situation. Always willing to collaborate and organize training courses or sharing different resources. As I said, she is a great professional and a warm and beautiful person.
Rosana De Luca
Mariana demuestra facilidad en la resolución de conflictos, flexibilidad y calma ante el permanente contexto cambiante. Sus intervenciones son eficientes y su comunicación es siempre cálida, amable y clara. Realmente ha sido un placer trabajar en conjunto para el logro de metas comunes. Mariana se destaca por su actitud proactiva y positiva, especialmente por la responsabilidad que asume en cada uno de sus compromisos.
Grace Ibarzabal
I would like to share my work experience with Mariana Lotito, who over the years has proven to be a great professional, always warm and ready to respond and solve, from the smallest of issues to the most important. It is truly an honor and a pleasure to have Mariana as a representative of the International exams that our students sit for, there has not been a single time in which she has been delayed or has not resolved a situation. Always willing to collaborate and organize training courses or sharing different resources. As I said, she is a great professional and a warm and beautiful person.
Credentials
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Negociación exitosa: Estrategias y habilidades esenciales
University of MichiganSep, 2020- Oct, 2024 -
Design Thinking: Implementar el proceso
LinkedInApr, 2020- Oct, 2024 -
Performing under Pressure
LinkedInApr, 2020- Oct, 2024 -
Linguaskill - C1 CEFR Level
Cambridge Assessment EnglishNov, 2017- Oct, 2024 -
B2 Business Vantage
Cambridge Assessment EnglishSep, 2010- Oct, 2024
Experience
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Buenos Aires Open Centre
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Argentina
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Education Administration Programs
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1 - 100 Employee
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Executive Director
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Mar 2022 - Present
• Develop and direct organisational strategy, planning short and long-term goals.• Oversee day-to-day business activities. • Build alliances and partnerships with other organisations.• Oversee financial accounts, including budgeting, reporting, and auditing.• Work with the board of directors. • Help with recruiting new staff members when necessary.• Conduct performance reviews and work with our team members to identify and address problems and any improvements that can be made. Show less
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Centre Exams Manager
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Jan 2017 - Mar 2022
Sales• Engage with private schools, companies, and foundations in order to provide detailed information about the exams.• Closing deals with potential clients using different strategies, pending on the client’s needs. • Constant negotiation with any private vendors, companies or institutions.• Acting as the main contact point between BAOC and Cambridge Assessment English.Logistics• Organize events in which up to 4.000 students would be taking exams simultaneously. • Arrange transportation, accommodation, and refreshments for auditors, examiners and any other necessary hand of work needed for these events. • Manage the transportation of all incoming shipments to assure exams arrive on time. • Request/purchase state of the art equipment in order to complete the exams in a successful manner. Planning• Create strategies aimed at the reduction of operating costs and business expansion. • Create and conduct training seminars in order to help our team in their own self betterment.• Pre plan the budget under a hyper inflationary context and a product that is globally calculated in US$• Execute a restructuring project aimed at forming a more cohesive workforce.• Add new product biddings to our portfolio. Show less
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Examination Officer
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Apr 2010 - Jan 2017
Customer Service• Coordinate meetings with new clients to determine their requirements and prepare exams adoption plans. • Visit existing clients to maintain and increase the volume of candidature.• Analyze data to prepare performance reports for Preparation Centres.• Manage the customer complaint process end to end, including proper handling of potential claims and ensuring that communication is effective with customers.Exam Administration• Member of the Cambridge Assessment English Presenters Team, conducting presentations for teachers and parents.• Manage the overall exams schedules ensuring proper staffing.• Lead and coach a team of 40 supervisors.• Create and conduct training seminars for invigilators and test day photo operators.• Develop strategies and procedures for the administration process that drive improvements and operational excellence. • Supervise computer-based exams with the ability to troubleshoot and resolve software problems if neccesary.• Visit and approve new test venues.• Participate in Cambridge trials of new projects.• Report directly to the Centre Exams Manager.Marketing• Social media management.• Implement continuous improvements within BAOC website such as developing an online registration system.• Develop marketing materials and campaigns. Show less
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British Argentine Chamber of Commerce
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United Kingdom
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International Trade and Development
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1 - 100 Employee
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Diversity and Inclusion Committee Member
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2020 - 2021
• Collaborate with fellow committee members to develop and promote strategies and best practices in terms of age, gender, ethnicity, religion, disability, sexual orientation, education, and national origin. • Research and analyze trends, and policies related to diversity and inclusion, ensuring continuous improvement. • Advocate for diversity and inclusion in all aspects of the organization, influencing decision-making processes to promote equality and equal opportunity. • Develop seminars to enhance cultural competence and sensitivity among members of the British Argentine Chamber of Commerce. • Foster strong relationships with external organizations to drive collaborative diversity and inclusion initiatives. Show less
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Western Union
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United States
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Financial Services
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700 & Above Employee
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Lead Agent Trainer for TT
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May 2008 - Nov 2009
Provide compliance training for Western Union Agents and their employees on: • Money laundering, terrorist financing and laws and regulations designed to combat them. • Suspicious activity identification and the Suspicious Activity Report process. • Identification, record keeping and reporting requirements. • Western Union policies and procedures. Develop and manage effective training programs for TeleTech new employees. Provide compliance training for Western Union Agents and their employees on: • Money laundering, terrorist financing and laws and regulations designed to combat them. • Suspicious activity identification and the Suspicious Activity Report process. • Identification, record keeping and reporting requirements. • Western Union policies and procedures. Develop and manage effective training programs for TeleTech new employees.
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Education
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2020 - 2020
Universidad de San Andrés
Programa Gerencial de Negocios, Escuela de Administración y Negocios - Educación Ejecutiva -
ISEC - Instituto Sudamericano para la Enseñanza de la Comunicación
Dirección y Producción Audiovisual -
Escuela Argentina Modelo
Bachiller
Community
