Experience

Harlington School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Subject Leader for Physics

  • Sep 2021 - Present

• Science Teacher

  • Sep 2017 - Present



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Hostess

  • Oct 2012 - Jan 2015

  Duties: Greet guests and determine the number in their party. Seat guests by finding a clean available table, pulling out chairs, placing clean/current menu in front of guest. Guide guests through the dining area, provide any needed assistance. Move tables, arrange chairs, place table settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.Taking enquiries from and also providing help and advice to customers using the companies products or services. Aiming to build long-term relationship with customer. Providing quality responses to customer contacts in person, telephone & email. Dealing with enquiries & answering calls from new and existing customers. Suggesting solutions to customers in a positive manner. Communicate promptly any information to customers about their orders. Giving customers information about company services and products. Building relationships with customers. Assisting the finance Department with customers on security checks. Working closely with the Sales Director to prospect & close new business.



Jumeirah Group / Jumeirah Hotels & Resorts

• Waitress/ Team Leader

  • Jul 2011 - Dec 2012

  Duties: Ensuring stations are ready for service. Set tables according to type of event ensuring 5 star brand standards. Welcome guests, also acknowledge all the guests needs. Anticipate any guest requests. Offer advice and answer questions about the menu, dishes we offer. Communicate with the head chef, also the supervisor regarding menu questions. The length of wait and product availability, additional meal requirements, allergies, dietary needs, and special requests. Serve food course. Check in with guests to ensure satisfaction with each food course. Maintain cleanliness of work area, china, glass, throughout the day, Complete closing duties, including restocking items, cleaning service areas, setting tables for next service. Develop and maintain positive working relationships with others, support the team to reach common goals listen and respond appropriately to the concerns of others colleagues.



Bonne Bouche

• United Kingdom
• 1 - 100 Employee

• Waitress/ Barista

  • Apr 2010 - Dec 2011

  Duties: Greet all customers with a friendly smile. Honor customers by providing quick, friendly, and personal service. Initiate dialogue and develop rapport with customers by learning their names, favorite drinks and food items. Generate customer satisfaction; respond appropriately to customer concern. Communicate customer complaints/ concerns to manager on duty. Accurately processes transactions through the POS and counts back change to customers. Answer the cafe telephone in a friendly manner using a professional greeting. Communicate with coworkers and management to solve problems and improve quality and service. Contribute to a positive work environment. Assist in the opening and/ or closing of the cafe.



Magistral Instal

• France
• Building Construction
• 1 - 100 Employee

• Assistant Accountant

  • Aug 2008 - Dec 2010

  Duties: Monthly management account preparation. Production of profit and loss. Complete and maintain sales invoices and reports. Preparation of the Accounts Pack for review. Bank reconciliation, posting and balancing. Weekly wages, petty cash and other journal posting. Daily bank receipts posting. Year budget preparation. Year end audit analysis. Set up new suppliers on accounting software. Reports on debtors and creditors. Quarterly VAT return preparation. Duties: Monthly management account preparation. Production of profit and loss. Complete and maintain sales invoices and reports. Preparation of the Accounts Pack for review. Bank reconciliation, posting and balancing. Weekly wages, petty cash and other journal posting. Daily bank receipts posting. Year budget preparation. Year end audit analysis. Set up new suppliers on accounting software. Reports on debtors and creditors. Quarterly VAT return preparation.